Operation Manager, APAC

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Provide operational support for local Business Development (BD) team and hotel partners
• Support the BD team to help troubleshoot and investigate issues based on internal and external and serve a consultant to internal, cross-functional stakeholders.
• Work closely with Market Director to develop business plans and share insight for partner growth.
• Support the Country Leader and BD team in data analyzing of different projects and KPI factors.
• Responsible for the local BD training

What you'll Need to Succeed

• Bachelor of Business in Hospitality and Tourism Management or relevant fields
• Min. 3 years of experience in Online Travel Agency (OTA) or hospitality industry
• Strong communication skills and data analyzing, experience of being proactive, making constructive suggestions to BD leader and team.
• Ability to troubleshoot issues and effectively communicate complex topics.
• Willing to travel
• Fresh graduates are welcome to apply.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.