Trip.com

We are thrilled to share the success of Trip.com Taiwan's recent partner appreciation event at the W Hotel Taipei, which gathered over 250 esteemed guests from across Taiwan! The event was a great opportunity to celebrate our collective achievements and look ahead to exciting future growth. Yen Ching Chu (Cindy), Taiwan Market Representative, highlighted Trip.com's remarkable expansion in the Taiwan market, which reached new heights post-COVID, and showcased how we empower our valued hotel partners to capture both international and domestic demand. We were also honored to have Eddy Yip, Director of Marketing, unveil Trip.com Group's cutting-edge AI technology in our mobile app, demonstrating how we're customizing user experiences to connect global supply and demand. Additionally, YI RU, AVP of International Markets Asia-Pacific, shared effective strategies for hotel partners to leverage our platform's powerful tools for maximized success. The evening's highlight was honoring over 46 top-performing and highly engaging hotel partners and local chains with well-deserved awards. We deeply appreciate our partnership, and look forward to continuing our strong relationships in the Taiwan market and achieving even greater milestones together! #Taiwanmarket #partnerappreciation #partnerrecognition #partnershipgrowth #businessopportunities #marketexpansion #strategicpartnership #connectingsupplyanddemand #customerexperience #businesstools #platforminsights

🎤 🎼 🎶Let the music transport you to a world of pure joy and emotion. Book your tickets now: https://lnkd.in/g4EmpNTv

We are excited to announce that Trip.com has recently joined the International Air Transport Association (IATA)'s Strategic Partnership Program. As part of this program, our team will actively participate in the Airline Industry Economics Program and Shop Order Pay Standards Program. Additionally, we will continue to support the E2E Digital Identity PoC, which aims to provide travellers with a seamless travel experience. Our decision to join this program is driven by our commitment to enhancing customer experience and staying at the forefront of product development and new technologies in the travel industry. It is worth mentioning that Trip.com has a history of collaboration with IATA, as we previously joined the OneID End2End Digital Identity Proof of Concept in 2021 and have been contributing to the project ever since. Looking ahead, we are excited to work closely with IATA to support industry innovation and shape the future of travel, creating a more connected and convenient journey for all. Stay tuned for more updates on our collaborative efforts! #TripcomGroup #Tripcom #IATA #StrategicPartnership #TravelIndustry #CustomerExperience #Innovation #SeamlessTravel #Collaboration

We were thrilled to have Jongmin (Justin) hong , General Manager of Trip.com Group in South Korea, deliver a captivating keynote speech at the Travel Tech Forum held at Coex today. His speech focused on Trip.com's unwavering commitment to enhancing user convenience through groundbreaking AI and technological advancements. Justin presented our content marketing strategy, which revolves around product and tech innovation.This includes #TripGenie, our AI travel assistant, 'Trip.Moments', the hub of traveller content, and AI-enhanced curated lists. These AI-powered tools effectively enhance the booking experience and offer more choices for our users.   Following the keynote, Justin engaged in a thought-provoking panel discussion alongside industry leaders from Trip.com, Expedia, and Google. It was an incredible opportunity to exchange insights and explore the future of travel technology together.   At Trip.com Group, we pride ourselves on being at the forefront of innovation, revolutionizing the travel industry and creating exceptional user experiences. Let's connect and explore new possibilities together!   #TravelTechForum #allthattravel #InnovationInTravel #AI #TripComGroup #TripTalks

Step into summer with Trip.com's sizzling Summer Sale! ☀ We are offering a limited-time free airport pick-up service for travellers heading to China. Book your flight with Trip.com for a summer getaway to seven vibrant cities in China (Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, and Xi'an) between July 1st and August 31st, you are available to get a a free airport pick-up voucher on our special activity page! Whether it's for a leisurely escape or a productive business trip, don't miss out! 👇Claim your free airport pick-up voucher before July 15th. Click here for more details: https://lnkd.in/gp5hNFpM

😍TXT JAPAN TOUR TICKETS AVAILABLE👇 https://lnkd.in/gU5_XTtR

Trip.com was delighted to host a engaging #TripTalks event in Madrid, Spain last week. We had the pleasure of welcoming esteemed hotel partners to discuss the experiences of Asian customers traveling to Spain. The event provided valuable insights on how to enhance our customers' journeys in Spain. The roundtable discussion featured four exceptional speakers: Hector Coronel, Director of Tourism for the Madrid City Council，Luis García Cristóbal, Country Manager for Spain & Portugal at UnionPay，Tomás Méndez, Sales Executive from China Eastern Airlines and Silvia M., Tourism Director of Galería Canalejas, a luxury shopping center in central Madrid. We would like to express our sincere gratitude to all our partners and attendees for contributing to the resounding success of this event. Your collaboration and insights are invaluable as we continue to strengthen our presence in the Spanish market. #TripCom #TravelIndustry #SpainTravel #Hospitality #Tourism #Collaboration #Insights

🌈We gathered together to celebrate our 7th Customer Service Day. All of our global Customer Service Centers were beautifully decorated to honor our teams who always listen attentively to our customers' needs and strive to provide best-in-class support . The atmosphere was filled with laughter, applause, and a lively festive spirit! 🌍With over 13,000 employees worldwide and providing 24/7 customer support in more than 30 languages, our Customer Service Team serves as the vital link, conveying emotions and providing the most genuine connection between Trip.com Group and millions of travelers. Guided by the principles of HEAT (Heartwarming, Effortless, Active, Trustworthy), they empower every traveler's journey with warmth and simplicity. 🌟Each member of our Customer Service team shines like a guiding star, ensuring a perfect journey for millions of travelers with love and boundless passion: Travel is a lifetime job! 🎉Let's recall the exciting moments of the Customer Service Day and continue the appreciation and empowerment to our incredible Customer Service team! #TripLife #CustomerService

📢 Join us at #TripTalks this Friday, the 21st at 12 PM at Galerías Canalejas in Madrid! Organized by Trip.com, we will host an amazing roundtable to discuss and analyze the key aspects of the Chinese customer journey to Spain from various perspectives. We are honored to have participants from China Eastern Airlines Global, UnionPay International, Visit Madrid, and Galerías Canalejas, with Trip.com as the moderator. If you are a hotelier and interested in better understanding this important market segment, don’t miss out! Come and learn how we can enhance the experience of Chinese customers traveling to Spain. See you there! --------------------------------------- 📢 ¡Únete a nosotros en #TripTalks este viernes 21 a las 12 del mediodía en Galerías Canalejas de Madrid! Desde Trip.com organizamos una interesantísima mesa redonda donde debatiremos y analizaremos las claves en el journey del cliente chino hacia España desde diferentes puntos de vista. Tendremos el honor de contar con la participación de China Eastern Airlines, UnionPay, Visit Madrid y Galerías Canalejas. Si eres hotelero y estás interesado en entender mejor a este importante segmento de mercado, ¡no te lo pierdas! Ven y descubre cómo podemos mejorar la experiencia de los clientes chinos en su viaje a España. ¡Te esperamos! #Tourism #CustomerExperience #SpainTravel

We are thrilled to announce that Trip.com has been awarded "My Favourite Hotel and Flight Booking Site" at the Travel Awards 2024 by U Magazine! ✨ 🎉 The "U Magazine Travel Awards" is a prestigious event that honors travel enthusiasts and exceptional travel brands for their significant contributions to the tourism industry in Hong Kong. This year's selection process encompassed various sectors of the travel industry, with both the public and editors participating in the voting process to determine their favorite travel brands. Kelvin Wong, Airline Business Director of Trip.com Group HK, accepted the award on behalf of the company.    We are grateful for the support and trust of our customers, as well as the recognition from U Magazine and the public. We will continue to strive for excellence and deliver the best hotel and flight booking services to make your travel dreams come true. Thank you for choosing Trip.com as your preferred travel partner! 😊 💖   #Tripcom #HongKong #TravelAwards2024 #umagazine #ulifestyle