Unify
Unify enables teams to combine real-time events with warehouse data to build unified profiles and empower any team within the business to use trusted data to build 1:1 personalized experiences at scale.
Custom Pricing
Get a demoWhat you can do with Unify:
Enable engineering teams to:
Collect and unify real-time events with customer data in the warehouse
Automatically generate identity-resolved profiles
Enrich and activate unified profile data to 450+ destinations
Unify Plus
Unify Plus provides your teams with all the capabilities in Unify and equips your business teams to create more targeted profiles using calculated and AI-powered predictive traits.
Custom Pricing
Get a demoEverything in Unify AND:
Enable marketing teams to:
Create computed traits
Leverage AI to create predictive traits
Engage
Engage is the most complete real-time CDP that enables your technical and business users to build and activate customer profiles and audiences anywhere.
Custom Pricing
Get a demoEverything in Unify Plus AND:
Enable marketing teams to:
Create and manage audiences
Build AI-powered predictive and generative audiences
Orchestrate customer journeys and campaigns
Optional add-ons
Audience & profile enrichment
AI-recommended audiences
Join the 25,000+ companies using the Segment platform
Complete CDP
With Engage, Unify Plus, and Unify, companies can start anywhere and activate everywhere, including their data warehouse, to get the most out of their current tech stack.
Real-time behavioral events
Support real-time use cases by capturing events from native sources, build audiences, and orchestrate personalized journeys across 450+ destinations.
Warehouse data
Leverage data already stored in the warehouse to enrich unified profiles, and build complex audiences to precisely target customers with personalized communications.
Compare CDP plans
Complete view of your customer | |||||
|---|---|---|---|---|---|
Identity Resolution | |||||
Profile API | |||||
Profiles Sync | |||||
Profile Explorer UI | |||||
Traits | — | ||||
Predictive traits | — | ||||
Build personalized experiences with Twilio Engage | |||||
Audiences | — | — | |||
Generative Audiences | — | — | |||
Journeys | — | — | |||
Collect and send data anywhere | |||||
Sources | |||||
Destinations | |||||
Functions | |||||
Reverse ETL | |||||
Developer Tools | |||||
Public API | |||||
Usage and billing | |||||
Monthly tracked users | Custom volume | Custom volume | Custom volume | ||
Throughput Limit | Custom | Custom | Custom | ||
Seats | Unlimited | Unlimited | Unlimited | ||
Payment method | Invoice | Invoice | Invoice | ||
Contract length | Unlimited | Unlimited | Unlimited | ||
Support | |||||
Email/web support | |||||
On-demand videos and documentation | |||||
Dedicated support | Available | Available | Available | ||
Customer Success Manager | Available | Available | Available | ||
Advisory Services or Professional Services | + Add-on | + Add-on | + Add-on | ||
Uptime SLA | |||||
Security | |||||
Account security | |||||
Multi-factor authentication | |||||
Single sign-on | |||||
Granular roles and user permissions | |||||
Certifications | |||||
HIPAA-eligibility | Available | Available | Available | ||
Regional Segment (EU or US) | |||||
Add-ons
Audiences & profile enrichment
Enhance every customer experience with profile, audience, and event data from the warehouse.
AI-recommended audiences
Build more targeted audiences based on AI-powered product recommendations designed to drive conversions.
Focused on collecting customer data? Check out Connections
Get started for free and collect real-time event data from 450+ pre-built sources, including the data warehouse, and send unified customer data to your favorite marketing and analytics tools.
View Connection plansConnections enables engineering teams to:
Collect and unify real-time event data with customer data in the warehouse
Send customer data to 450+ destinations
Frequently asked questions
Get a custom price quote
Customer Data Platform plans are designed to help your business achieve its customer activation use cases. Contact us for plan and add-on pricing.