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Effect of Organizational Justice on

Organizational Commitment: Mediating

Role of Intrinsic and Extrinsic

Satisfaction

Dewiana Novitasari1, Masduki Asbari2, Muhamad Rizky Wijaya3, Teguh Yuwono4

1,3,4SekolahTinggiIlmuEkonomiInsan Pembangunan, Indonesia

2 STMIK Insan Pembangunan, Indonesia

2 Pelita Harapan University, Indonesia

Abstract

This study aimed to measure the effect of organizational justice on organizational commitment of the employee

of a packaging manufacturer in Indonesia which are mediated by intrinsic and extrinsic job satisfaction. Data

collection was done by simple random sampling to 271 population of employees. The returned and valid

questionnaire results were 145 samples. Data processing was used SEM method with Smart PLS 3.0 software.

The results of this study concluded that organizational justice have a positive and significant effect on intrinsic

and extrinsic job satisfaction. Intrinsic and extrinsic job satisfaction have a positive and significant effect on

organizational commitment. Organizational justice have not significant effect on organizational commitment.

Intrinsic and extrinsic job satisfaction have a significant effect as mediator between organizational justice and

organizational commitment. This new research proposed a model for building the organizational commitment

among the employee of a packaging manufacturer in Indonesia through enhancing organizational justice with

intrinsic and extrinsic job satisfaction as a mediator.

Keywords: Extrinsic job satisfaction, intrinsic job satisfaction, organizational commitment, organizational

justice.

I. INTRODUCTION

Generally, every organization require a particular human resource (HR) that is proficient and capable to be the

most significant element in order to achieve a desired target (Asbari, 2015, 2019). Human Resource

Management (HRM) is necessary since the Human Resource (HR) has a major role to accomplish this target

(Asbari, Fayzhall, et al., 2020; Pramono et al., 2020). A successful organization is able to be seen through

obtaining a competent employee and maintaining their employees to work in the organization. By presenting an

enjoyment and enthusiasm in working, also the desire to continue working and showing loyalty to the

organization (Meyer et al., 1993) would give a positive image to the organizational commitment because it will

be perceived as one of the methods to achieve a company’s goal (Asbari et al., 2019; Imelda et al., 2020;

Kusumaningsih et al., 2020; Yuwono et al., 2020). Managing and improving an organizational commitment

could be achieved through prioritising justice (Bayasgalan & Gerelkhuu, 2016; Musringudin et al., 2017).

Ways of maintaining an outstanding employee’s commitment could be through an organizational justice for the

employee and support from fellow members, especially from the employer. Organizational justice is showed

through perception of the employees, which is able to give a positive influence to the organization.

Organizational justice is supported by an evaluation based on the organizational justice dimensions, which

consist of distributive, procedural and interactional justice and these dimensions are related to interpersonal and

informational (Niehoff & Moorman, 1993). According to some research, it was reported that organizational

justice provides a positive influence towards organizational commitment (Cheah et al., 2016; Li et al., 2016).

However, some other research concluded that the influence given from organizational justice towards

organizational commitment was not proven (Lambert et al., 2007). The difference from the research results

shows a gap which creates inconsistency in the relationship between organizational justice variable and

organizational commitment. Therefore, researchers offered a variable in the shape of job satisfaction, which

consist of intrinsic and extrinsic satisfaction as the mediation variables. On the other hand, job satisfaction has a

significant role in order for the employees to have a high commitment during their work in the organization.

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When an organizational commitment is presented with the employee’s enjoyment in working, that feeling is

caused by the job satisfaction felt by the employees so it portrays an organizational behaviour, which is the

organizational commitment itself. Job satisfaction is any positive atmosphere felt by a particular person as a

result of their own characteristic evaluation (Stephen P. Robbins & Judge, 2008). Analysing on how significant

an organization to make an effort on improving organizational commitment, also based on an discovery of

research gap from some analysis, then this study has a detailed exploration in terms of the relationship and

influence of organizational justice. Additionally, a job satisfaction towards an organizational commitment for

employees in one of the amanufacturerin Indonesia, Indonesia.

II. LITERATURE REVIEW AND HYPOTHESIS DEVELOPMENT

A. Organizational Justice

Organizational justice is defined as an employee’s perception on justice that is occurred in a particular

organization. A justice is shown when there is a presence of dedication and action from the management point

of view towards the employee through great morality by way of ethics, religion or law standards (Greenberg,

1990). Perception regarding a certain sense of justice towards employee is relevant and may be behaviourally

influential for them, which might cause the willingness of resignation, employee’s job satisfaction, as well as

commitment and their involvement in working (Agistiawati et al., 2020; Hutagalung et al., 2020; Sudiyono,

Fikri, et al., 2020; Sudiyono, Goestjahjanti, et al., 2020). Justice in an organization would greatly affect the

employee’s attitudes in order to receive justice in a welcome manner, which would give impacts towards the

organizational performance and reduce any form of conflicts between employers and their employees. Referring

to the study of theories and dimensions from (Moorman, 1991), organizational justice indicators consist of

distributive justice indicator, procedural justice indicator, and interactional justice indicator.

B. Job Satisfaction

Job satisfaction is referred as an attitude that is shown by the employees, which could be negative or positive

towards their own duties (Greenberg, 2011). Job satisfaction could also be defined as any form of positive

feeling that is felt by a certain person as the result of their own characteristic evaluation (S. P. Robbins & Judge,

2001). Furthermore, (Weiss et al., 1967) has shown three dimensions of job satisfaction that is referred to

Minnesota Satisfaction Questionnaire (MSQ), which are intrinsic satisfaction, extrinsic satisfaction, and also

general satisfaction. This study has used two dimensions which covers eighteen indicators. Firstly, intrinsic

satisfaction – denoted as satisfaction that is related to a certain person’s success in order to carry out their work

well, where this satisfaction emerge from the presence of intrinsic factor. Moreover, extrinsic satisfaction, which

stands for satisfaction as an impact of extrinsic factor influence (external factor) such as a reward that is

obtained from individuals, where this reward could be in a form of salary or appreciation as well as a

recognition of success. This study much explains the same way as Herzberg (2003) clustered two different

factors in job satisfaction, which are intrinsic factor and extrinsic factor.

C. Organizational Commitment

Holding a commitment in a particular organization is a form of emerging employee’s behavior towards the job

that they carry out. Commitment is one of identification systems towards employee’s condition assisting a

certain organization as well as their aims and goal in maintaining the organization’s membership (Stephen P.

Robbins & Judge, 2008). Organizational commitment implicated the acceptance of direction and the

organization’s purpose including the strong eagerness to be a part of organization (Kreitner & Kinicki, 2014).

This matter means the availability of a strong determination from a particular employee to withstand their role in

the organization in order to participate in achieving the organization’s goal. Organizational commitment also

denoted as a strong desire to be a permanent member of the organization; the ambition to work hard correspond

to the organization’s vision and mission; acknowledgement of value and purpose of the organization. In other

words, organizational commitment is any attitude that reflects employee’s loyalty to the organisation to reach

success and continuous progress (Luthans, 2005). Along with the development of theory of organizational

commitment, referring to (Allen & Meyer, 1990) who expressed the definition regarding commitment in being

organized in a particular psychological construction, which means the characteristic of the relationship between

members of organization and the organization itself also having implications towards individual’s decision to

continue their membership in the organization. Organizational commitment provides member’s ideas from a

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particular organisation in order to give loyalty and contribution towards organization. To conclude the theory

explained above, organizational commitment tend to state the employee’s feeling that it gives an image as a

form of desire, need and responsibility for the employee towards the organization.

D. Relationship between Organizational Justice and Job Satisfaction

Organizational justice gives a great impact towards job satisfaction specifically to the employees (Cheah et al.,

2016; Jiang et al., 2015; Li et al., 2016; Minibas-Poussard et al., 2017; Rahman et al., 2016). Organizational

justice has a significant part in the process in organization that would bring influence to the employees in order

to achieve job satisfaction (Afridi & Baloch, 2018; Ajala, 2017; Bayar�elik & Findikli, 2016; Kashif et al.,

2016). Normally, employee that is able to sense a justice when distributive justice is received correspond to

what the employee has given to the company for the effort of finishing their tasks. Other than that, it is

important to keep procedural justice in mind in order to accomplish the deal between two perspectives related to

the regulation that has been determined. Certainly, a role from a manager is needed in achieving job satisfaction

of employees in order to maintain interactional justice that is connected to the respectful and appreciative

attitudes, as well as being open in terms of communication. In overall, organizational justice provides practical

benefits to job satisfaction. There are scarcely few numbers of researchers that has explored the connection

between organizational justice and job satisfaction dimensions in the matter of intrinsic satisfaction and extrinsic

satisfaction (Calvo-salguero et al., 2011; Randolph, 2005). According to some previous discovery also its study

based on the theories that have been determined, thus researchers have stated the hypothesis:

H1: Organizational justice has a positive and significant impact towards intrinsic job satisfaction of the

employees of a packaging manufacturer in Indonesia.

H2: Organizational justice has a positive n significant impact towards extrinsic job satisfaction of the

employees of a packaging manufacturer in Indonesia.

E. Relationship between Organizational Justice and Organizational Commitment

Organization that is able to provide organizational justice either from the aspect of distributive, procedural or

interactional justice, then certainly organizational commitment towards employees would improve (Jang et al.,

2019; Jiang et al., 2015). Organizational commitment is mostly affected by the distributive and procedural

justice, (Rahman et al., 2016) stated that organizational commitment occurred to teachers or employees is

caused by organizational justice, where this could be proven by equal giving towards the employees.

Interactional justice would give influence to commitments (Li et al., 2016). In conclusion, organizational justice

is one of the things that would influence organizational commitment to employees (Cheah et al., 2016). in

organizational justice theory, interactional justice dimension would tend to give impacts to the organizational

commitment. This is caused by any form of interactions from interpersonal justice between employees and their

manager. Any structure of interpersonal justice that would create organizational commitment is usually

accompanied with treatment from the manager to glorify, respect and be polite in interacting with their

employees (Kreitner & Kinicki, 2014). According to previous discovery and its study based on theory that has

been determined, thus researchers have stated their hypothesis:

H3: Organizational justice has a positive and significant impacts towards organizational commitment of the

employees of a packaging manufacturer in Indonesia.

F. Relationship between Job Satisfaction and Organizational Commitment

Previous researchers have found evidence that job satisfaction would give a significant influence towards

organizational commitment (Bayar�elik & Findikli, 2016; Lambert et al., 2019). Including other previous

researchers also have found the same matter (Beshlideh et al., 2018; Ćulibrk et al., 2018; Hazriyanto & Ibrahim,

2019; Musringudin et al., 2017; Soomro & Shah, 2019). As explained by (Weiss et al., 1967) regarding job

satisfaction could be based on a favourable outcome from carrying out their task, it could also be in a form of

extrinsic satisfaction appearing as a reward that is correspond to the job they carry out, even satisfaction that is

obtained through a supportive work environment for the employee in order to do their job. There are only few

numbers of researchers that have discovered the connection of all of the job satisfaction dimensions, in this

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matter is the relationship between intrinsic and extrinsic satisfaction with organizational commitment. From

those researchers, there is at least one of them have found an evidence that intrinsic and extrinsic satisfaction has

significant impact towards organizational commitment (Ismail & Razak, 2016). According to previous

discoveries as well as its study about theory that has been determined, thus researchers have stated their

hypothesis:

H4: Intrinsic job satisfaction has positive and significant impact on organizational commitment of the

employees of a packaging manufacturer in Indonesia.

H5: Extrinsic job satisfaction has positive and significant impact on organizational commitment of the

employees of a packaging manufacturer in Indonesia.

G. Relationship between Organizational Justice and Organizational Commitment through Job Satisfaction

as Mediation

A particular organization makes serious effort to create assets of human resource (HR) that has strong

commitment towards the organization. One of the ways is by improving job satisfaction of the employees

(Asbari, Bernarto, et al., 2020; Bernarto et al., 2020; Imelda et al., 2020; Sudiyono, Fikri, et al., 2020). Some

researchers have concluded that job satisfaction have become a mediator variable in the relationship between

organizational justice and organizational commitment, among these are researches from (Chegini et al., 2019;

Saadati et al., 2016). According to previous discoveries as well as its study about theory that has been

determined, thus researchers have stated their hypothesis:

H6: Organizational justice has positive and significant impact on organizational commitment through intrinsic

job satisfaction as mediation.

H7: Organizational justice has positive and significant impact on organizational commitment through extrinsic

job satisfaction as mediation.

H. Research Model

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According to (Sekaran & Bougie, 2003), every research project should be based on the scientific and rational

theoretical structure because it may help to arrange a hypothesis, which could be examined to find out whether

the formulated theory is valid or not. Furthermore, this theory could be measured with appropriate analysis and

statistics. Referring to the theory and previous research, there is a relationship between the variables, which are

organizational justice, job satisfaction and organizational commitment. Organizational justice is referred by the

research parameter (Moorman, 1991), while job satisfaction is introduced by the research parameter (Weiss et

al., 1967), and organizational commitment is pointed out by research parameter (Meyer & Allen, 1991). The

author created this research model as shown in Figure

III. METHOD

A. Definition of Operational Indicator and Variable

Method that is used in this research is quantitative method. Data collection has been done through distribution

questionnaire to 271 population of the employee of a packaging industry in Indonesia and valid sample were

145. Instruments of this research 18 items (OJ1-OJ18) for organizational justice that adapted from (Moorman,

1991). Job satisfaction adapted form (Weiss et al., 1967) which used 12 items (JS1-JS12) for intrinsic job

satisfaction and 6 items (JS13-JS18) for extrinsic job satisfaction. Meanwhile, organizational commitment is

adapted from (Meyer & Allen, 1991) with used 22 items (OC1-OC22). All variables in the list of items could be

seen in the Appendix. Questionnaire is closely designed except for the questions/statements regarding

respondent identity in a form of semi-opened questionnaire. Every item in a closed questions/statements is given

five answer options, which consist of: strongly agree (5 points), agree (4 points), neutral (3 points), disagree (2

points), and strongly disagree (1 point). Methods for data preparations is done by PLS and the used of SmartPLS

version 3.0 software as the tool.

B. Population and Sample

The population used in this research is the employee in one of a manufacturer in Indonesia with a number of 271

people. Questionnaire is distributed through a simple random sampling technique. The questionnaire result that

is returned and is valid has a number 145 samples (percentage of 53.51 of the population).

IV. RESULTS AND DISCUSSION

A. Sample Description

TABEL I

DESCRIPTIVE SAMPLE INFORMATION

Criteria

Amount

%

Age (per Oktober 2019)

< 30 years old

30

20.7%

30 - 40 years

old

63

43.4%

> 40 years old

52

35.9%

Working period as an employee

< 5 years old

17

11.7%

5-10 years old

85

58.6%

> 10 years old

43

29.7%

Last formal education

Bachelor

degree

17

11.7%

Senior High

School / Equal

109

75.2%

≤ Junior High

School

19

13.1%

B. Validity Test Result and Research Indicator Reliability

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Stages on testing model of measuring involve convergent validity test and discriminant validity. While value of

cronbach’s alpha and composite reliability are needed in testing for construction reliability. PLS analysis result

could be used to test for research hypothesis if all indicators in PLS model has meet the requirements of

convergent validity, discriminant validity and reliability test.

1. Convergent Validity Testing

Convergent validity test is done by seeing the value of loading factor of each indicators towards the construct. In

most reference, with factor weighing from at least 0.5 is considered having validity that is strong enough to

explain the latent construct (Chin, 1998; Ghozali, 2014; Hair et al., 2010). In this research, minimum limit of

loading factor that is accepted is 0.5, with the condition of AVE score for every construct, which is > 0.5

(Ghozali, 2014). After passing the process of Smart PLS 3.0, there are some indicators or items that needs to be

taken out from the model. Furthermore, all indicators should have loading factor score above 0.5 or has meet the

condition of AVE score above 0.5. Model that is fit and valid from the research could be seen on Figure 2.

Therefore, convergent validity from this research model has meet all of the requirements. Loading score,

cronbach’s alpha, composite reliability and AVE in every construct can be seen in Table 2 below:

Figure 2. Model Fit

TABLE II

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ITEMS LOADINGS, CRONBACH’S ALPHA, COMPOSITE RELIABILITY, AND AVERAGE

VARIANCE EXTRACTED (AVE)

Variables

Items

Loadings

Cronbach’s

Alpha

Composite

Reliability

AVE

Organizational justice

OJ11

0.716

0.868

0.897

0.523

(OJ)

OJ13

0.680

OJ15

0.733

OJ16

0.806

OJ17

0.813

OJ18

0.808

OJ4

0.589

OJ9

0.648

Intrinsic Job Satisfaction

JS10

0.773

0.875

0.905

0.571

(IJS)

JS11

0.807

JS2

0.721

JS5

0.740

JS6

0.738

JS8

0.714

JS9

0.755

Extrinsic Job Satisfaction

JS13

0.790

0.832

0.881

0.597

(EJS)

JS14

0.715

JS15

0.764

JS16

0.427

JS17

0.776

JS18

0.812

Organizational Commitment

OC1

0.785

0.849

0.885

0.526

(OC)

OC11

0.688

OC12

0.703

OC19

0.716

OC2

0.784

OC20

0.623

OC3

0.693

OC6

0.731

[

TABEL III

DISCRIMINANT VALIDITY

Variables

EJS

IJS

OC

OJ

Extrinsic Job Satisfaction (EJS)

0.773

Intrinsic Job Satisfaction (IJS)

0.664

0.756

Organizational Commitment (OC)

0.641

0.600

0.725

Organizational justice (OJ)

0.698

0.666

0.563

0.723

TABEL IV

COLLINEARITY STATISTICS (VIF)

Variables

EJS

IJS

OC

Extrinsic Job Satisfaction (EJS)

2.266

Intrinsic Job Satisfaction (IJS)

2.085

Organizational Commitment (OC)

Organizational justice (OJ)

1.000

1.000

2.276

2. Discriminant Validity Test

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Discriminant validity is done to ensure that every concept of each latent variables are in contrast with the other

latent variables. A model has a good discriminant validity if the quadratic value of AVE in each exogeneous

construct (value on the diagonal) exceeds the correlation between the construct with the other construct (value

below diagonal) (Ghozali, 2014). Result of discriminant validity research is done by the quadratic value of AVE,

which means by seeing the Fornell-Larcker Criterion Value that is obtained the same way as shown in Table 3.

Discriminant validity test result shown in Table 3 indicates the whole construct having square root value of

AVE above correlation value with the other latent construct (through Fornell-Larcker Criterion) including cross-

loading value of the whole item from any indicator that is larger than the other indicator items as mentioned in

Table 4, so it can be concluded that a model has meet a discriminant validity (Fornell&Larcker, 1981).

Moreover, collinearity evaluation is done to discover whether there is a collinearity in the model. To find out

about collinearity, VIF estimation from every construct is required. If the VIF score is higher than 5, then the

model will show a collinearity(Hair et al., 2014). It is shown the same way as in Table 4, all VIF score that is

less than 5 means that the model has no collinearity.

3. Construct Reliability Test

Construct reliability can be assessed from the value of cronbach’s alpha and composite reliability from each

construct. Value of composite reliability and cronbach’s alpha is suggested to be more than 0.7 (Ghozali, 2014).

Reliability test result in the Table 2 above shows that all construct has composite reliability value and

Cronbach’s alpha value higher than 0.7 (> 0.7). In conclusion, all construct has meet the reliability that is

required.

C. Hypothesis Examination

Hypothesis test in PLS is also denoted as inner model test. This test covers significance test that has a direct and

indirect impact as well as how large is the measurement of the exogenous variable impact towards the

endogenous variable. To discover the impact of organizational justice towards organizational commitment is

through intrinsic and extrinsic job satisfaction as a mediation variable that needs a direct and indirect impact test.

Impact test is done by using T-Statistic test in an analysis model called Partial Least Squared (PLS) with the

help of SmartPLS 3.0 software. With the bootstrapping technique, R square value and significance test value can

be obtained as shown in Table 5 and Table 6 below:

TABLE V

R SQUARE VALUE

R Square

R Square Adjusted

Extrinsic Job Satisfaction (EJS)

0.488

0.484

Intrinsic Job Satisfaction (IJS)

0.443

0.439

Organizational Commitment (OC)

0.471

0.460

TABEL VI

HYPOTHESES TESTING

Hypotheses

Relationship

Beta

SE

T Statistics

P-Values

Decision

H1

OJ -> IJS

0.666

0.044

15.011

0.000

Supported

H2

OJ -> EJS

0.698

0.063

11.036

0.000

Supported

H3

OJ -> OC

0.120

0.103

1.165

0.245

Not Supported

H4

IJS -> OC

0.268

0.084

3.208

0.001

Supported

H5

EJS -> OC

0.379

0.110

3.449

0.001

Supported

H6

OJ -> IJS -> OC

0.179

0.057

3.112

0.002

Supported

H7

OJ -> EJS -> OC

0.265

0.076-

3.493

0.001

Supported

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As shown in Table 5 above, the R square value of intrinsic job satisfaction (IJS) is 0.443 which means the

intrinsic job satisfaction variable (IJS) is able to be explained by organizational justice variable (OJ) in the value

percentage of 44.3%. Meanwhile, the other 55.7% percentage value can be explained by the other variables that

are not discussed in this research. R square value of extrinsic job satisfaction (EJS) is 0.488, which means the

extrinsic job satisfaction variable can be explained by organizational justice (OJ) variables, in the percentage of

48.8%, while the other 51.2% can be interpreted by the other variables not discussed in this research. R square

value of organizational commitment (OC) is 0.471, which means organizational commitment variable can be

interpreted by organizational justice variable, intrinsic and extrinsic job satisfaction (IJS & EJS) with the

percentage of 47.1%, while the other 52.9% can be explained by other variables that is not discussed in this

research. Meanwhile, Table 5 shows T-Statistics and P-Values that indicates impact between research variable

that mentioned above.

D. Discussion

1. Impact of Organizational Justice on Intrinsic Job Satisfaction

According to the test results and its summary shown in Table 6, this research concludes that organizational

justice gives a positive and significant influence towards intrinsic job satisfaction. This can be proven by the T-

Statistics value (OJ -> IJS) that has a value of 15.011, which is larger than 1.96, this is also confirmed by the

value of P-Values of 0.000, which is smaller than 0.05. This means that the hypothesis H1 is accepted

(confirmed). This test result supports every previous research conclusion (Afridi & Baloch, 2018; Ajala, 2017;

Bayar�elik & Findikli, 2016; Kashif et al., 2016). In addition to research of (Putra & Indrawati, 2018) who

stated that the better organizational justice carried out in a particular company, the more the company would

create job satisfaction for the employees in Rama PhalaUbud Hotel.

2. Impact of Organizational Justice on Extrinsic Job Satisfaction

According to the test result and its summary shown in Table 6, this research concludes that organizational

justice gives positive and significant impact towards extrinsic job satisfaction. This is proven by the T-Statistics

value (OJ -> EJS) that has a value of 11.036, which is larger than 1.96, this is also confirmed by the value of P-

Values of 0.000, which is smaller than 0.05. this means that the hypothesis H2 is accepted (confirmed). This test

results supports every previous research conclusion of (Afridi & Baloch, 2018; Ajala, 2017; Bayar�elik &

Findikli, 2016; Kashif et al., 2016) as well as (Putra & Indrawati, 2018), who stated that the better

organizational justice carried out in a particular company, the more the company would create job satisfaction

for the employees.

3. Impact of Organizational Justice on Organizational Commitment

According to the test result and its summary shown in Table 6, this research concludes that organizational

justice have not significant impact on organizational commitment. This is proven by the T-Statistics value (OJ ->

OC) that has a value of 1.165, which is smaller than 1.96, this is also confirmed by the value of P-Values of

0.245, which is larger than 0.05. this means that the hypothesis H3 was rejected (not supported). This test results

supports every previous research conclusion of (Lambert et al., 2007) who proven that there is no impact given

from organizational justice towards organizational commitment.

4. Impact of Intrinsic Job Satisfaction on Organizational Commitment

According to the test result and its summary shown in Table 6, this research concludes that intrinsic job

satisfaction gives positive and significant impact towards organizational commitment. This is proven by the T-

Statistics value (IJS -> OC) that has a value of 3.208, which is larger than 1.96, this is also confirmed by the

value of P-Values of 0.001, which is smaller than 0.05. this means that the hypothesis H4 is accepted

(confirmed). This test results supports every previous research conclusion of (Ismail & Razak, 2016) as well as

the other researchers, in job satisfaction construct that could not be separated from its dimension, (Beshlideh et

al., 2018; Ćulibrk et al., 2018; Hazriyanto & Ibrahim, 2019; Musringudin et al., 2017; Soomro & Shah, 2019)

has proven the same result for this.

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5. Impact of Extrinsic Job Satisfaction on Organizational Commitment

According to the test result and its summary shown in Table 6, this research concludes that extrinsic job

satisfaction gives positive and significant impact towards organizational commitment. This is proven by the T-

Statistics value (EJS -> OC) that has a value of 3.449, which is larger than 1.96, this is also confirmed by the

value of P-Values of 0.001, which is smaller than 0.05. this means that the hypothesis H5 is accepted

(confirmed). This test results supports every previous research conclusion of (Ismail & Razak, 2016) as well as

the other researchers, in job satisfaction construct that could not be separated from its dimension, (Beshlideh et

al., 2018; Ćulibrk et al., 2018; Hazriyanto & Ibrahim, 2019; Musringudin et al., 2017; Soomro & Shah, 2019)

has proven the same result for this.

6. Impact of Organizational Justice on Organizational Commitment through Intrinsic Job Satisfaction as

Mediation

According to the test result and its summary shown in Table 6, this research concludes that organizational

justice gives positive and significant impact towards organizational commitment that is mediated by intrinsic job

satisfaction. This is proven by the T-Statistics value (OJ -> IJS -> OC) that has a value of 3.112, which is larger

than 1.96, this is also confirmed by the value of P-Values of 0.002, which is smaller than 0.05. this means that

the hypothesis H6 is accepted (confirmed). This results prove that when there is an improvement in job

satisfaction based on organizational justice, thus will show organizational commitment between employees.

This test results supports every previous research conclusion of (Saadati et al., 2016), (Kim & Chung, 2018;

Suifan et al., 2017) and (Lambert et al., 2019) who confirmed that job satisfaction would give impact on the

relationship between organizational justice and organizational commitment.

7. Impact of Organizational Justice on Organizational Commitment through Extrinsic Job Satisfaction as

Mediation

According to the test result and its summary shown in Table 6, this research concludes that organizational

justice gives positive and significant impact towards organizational commitment that is mediated by extrinsic

job satisfaction. This is proven by the T-Statistics value (OJ -> EJS -> OC) that has a value of 3.493, which is

larger than 1.96, this is also confirmed by the value of P-Values of 0.001, which is smaller than 0.05. this means

that the hypothesis H7 is accepted (confirmed). Therefore, it can be concluded that the conjecture to this

research regarding the impact on the role of mediation in extrinsic job satisfaction to the relationship between

organizational justice and organizational commitment giving positive and significant impact is confirmed. This

test results is supported by every previous research conclusion of (Darmawan & Putri, 2017) and (Mohamad,

2012).

V. CONCLUSIONS

According to the data analysis result through questionnaire that is distributed to respondent, thus few

conclusions have been made: firstly, organizational justice gives positive and significant impact on intrinsic and

extrinsic job satisfaction. Secondly, organizational justice have not significant impact on organizational

commitment. Thirdly, intrinsic an extrinsic job satisfaction gives positive impact towards organizational

commitment. Lastly, intrinsic and extrinsic job satisfaction mediated the relationship between organizational

justice and organizational commitment.

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APPENDIX:

VARIABLE AND ITEMS LIST

Variables

Dimensions

Items

Items Description

References

Organizational

justice

Distributive

Justice

OJ1

Receiving a reward as a form of responsibility

in organization for what I have worked.

(Moorman, 1991)

OJ2

Receiving a reward in a fair way based on the

working experience I have done.

OJ3

Receiving a reward fairly for the amount of

effort I have given to the organization.

OJ4

Receiving a reward fairly for the job I have

done well

OJ5

Receiving a reward correspond to the needs

fairly for the work pressure I have been through.

Procedural

Justice

OJ6

Procedure is designed to collect information

accurately that is needed to make a decision.

OJ7

Procedure is designed to give probability for

appeal or against a particular decision.

OJ8

Procedure is designed so all perspectives is

influenced by the decision that is represented.

OJ9

Procedure is designed to produce standards so

that decisions would be made consistently.

OJ10

Procedure is designed to listen to any concerns

from all perspectives that are impacted from the

decision.

OJ11

Procedure is designed to give beneficial

feedback regarding decision and its

implementation.

OJ12

Procedure is designed to give possibility to any

request so clarification could be done or the

presence of additional information regarding

decisions that have made.

Interactional

Justice

OJ13

Employer respects the point of view that you

have.

OJ14

Employer is able to push personal bias

OJ15

Employers spare their time to give feedback

regarding something that should be discussed

and its implications.

OJ16

Employers treat you well and full of

consideration.

OJ17

Employers show their concern towards your

rights as an employee.

OJ18

Employer takes a step to make decision in an

appropriate way.

Job Satisfaction

Intrinsic

Satisfaction

JS1

I have the opportunity to work correspond to my

capability.

(Weiss et al., 1967)

JS2

I feel an accomplishment when I work well.

JS3

Working is a daily activity to keep people busy.

JS4

I have the opportunity to manage the things

people should work on.

JS5

I have the opportunity to try any method in

doing work.

JS6

I have the opportunity to work independently.

JS7

I do my work correspond to my conscience.

JS8

I am responsible towards self-assessment.

JS9

I feel comfortable working with certainty.

JS10

I have the opportunity in doing something for

other people.

JS11

I have the opportunity to be someone else in the

work environment.

JS12

I have the opportunity to do different activities

from time to time.

Extrinsic

JS13

I have the opportunity to obtain things that

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Satisfaction

supports my work improvement.

JS14

I have the ability to demonstrate policy that is

applied in my workplace.

JS15

I received salary that is proportional to work I

have done.

JS16

I received compliments when doing my work

well.

JS17

Employer gives a good attention to the

employee.

JS18

Employer has the ability to make a right

decision.

Organizational

Commitment

Affective

Commitment

OC1

I am glad to spend my career in this

organization.

(Meyer & Allen, 1991)

OC2

I am glad to tell other people about my

workplace.

OC3

The problem in this organization is also a part of

my problem.

OC4

I am thinking to be easily involved with other

organization as easy as having a career these

days.

OC5

I felt like I am not a part of this big family.

OC6

I felt like I am not emotionally involved in this

organization.

OC7

This organization has a lot of personal meaning

for me.

OC8

I don’t feel any sense of belonging in this

organization.

Continuance

Commitment

OC9

I am not afraid of what would happen if I

resigned from my work without thinking of

other things.

OC10

Despite of wanting, it is hard to leave from this

organization.

OC11

Too many things that would be distracted if I

decided to leave this organization.

OC12

I don’t feel any loss if I leave this organization.

OC13

Working in this organization is my life necessity.

OC14

Right now, I only have a few choices to

consider to leave this organization.

OC15

One of the few serious consequences from

leaving this organization is alternative scarcity

that is available.

OC16

One of the reasons I survive in this organization

is because of the difficulty to find a suitable job

in other organization.

Normative

Commitment

OC17

I felt like other people is easy to change

from one organization to the other.

OC18

I am not sure when a person should also be loyal

to the organization.

OC19

It is not ethical for me when a person

chases their career by jumping from one

organization to another.

OC20

One of the main reasons I keep on working

for this organization is trust and loyalty as

a moral obligation to survive.

OC21

Despite of being offered for a better job,

leaving this organization is not the right

thing to do now.

OC22

I feel like there should be a strong particular

value to be more loyal in this organization.