[HTML][HTML] Mega or macro social media influencers: Who endorses brands better?

MT Borges-Tiago, J Santiago, F Tiago�- Journal of Business Research, 2023 - Elsevier
Journal of Business Research, 2023Elsevier
Endorsers are highly effective in promoting customer–brand engagement. New endorsers
are emerging owing to the digital explosion. Who promotes brands better-mega or macro-
influencers? Traditional celebrities can represent both types of endorsers (mega and macro)
with a strong online presence but varying numbers of followers. This study conducted an
online survey to determine the antecedents and consequences of endorsers' participation in
marketing and communication strategies. The results of path analysis showed that brand�…
Abstract
Endorsers are highly effective in promoting customer–brand engagement. New endorsers are emerging owing to the digital explosion. Who promotes brands better - mega or macro-influencers? Traditional celebrities can represent both types of endorsers (mega and macro) with a strong online presence but varying numbers of followers. This study conducted an online survey to determine the antecedents and consequences of endorsers' participation in marketing and communication strategies. The results of path analysis showed that brand and endorser credibility played a significant role in determining customer brand engagement and brand equity. Endorser credibility impacted brand equity only in the case of mega-influencers. Smaller influencers exhibited higher prowess than celebrities to engage customers, thus suggesting that “less is more.”
Elsevier