In the first edition of Emotion in Organization (1993) I characterized organizations as
emotional arenas to capture the intense activity of lived emotion in organizational life. As
emotional arenas, organizations bond and divide their members. Workaday frustrations and
passions–boredom, envy, fear, love, anger, guilt, infatuation, embarrassment, nostalgia,
anxiety–are deeply woven into the way roles are enacted and learned, power is exercised,
trust is held, commitment formed and decisions made. Emotions are not simply excisable�…

Emotion has become one of the most popular—and popularized—areas within
organizational scholarship. This chapter attempts to review and bring together within a
single framework the wide and often disjointed literature on emotion in organizations. The
integrated framework includes processes detailed by previous theorists who have defined
emotion as a sequence that unfolds chronologically. The emotion process begins with a
focal individual who is exposed to an eliciting stimulus, registers the stimulus for its meaning�…