The secret of success is not what they taught you in school. What matters most is not IQ, not
a business school degree, not even technical know-how or years of expertise. The single
most important factor in job performance and advancement is emotional intelligence.
Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical
guide, Daniel Goleman identifies them, explains their importance, and shows how they can
be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart�…