Employee experience: The new employee value proposition
S Panneerselvam, K Balaraman�- Strategic HR Review, 2022 - emerald.com
S Panneerselvam, K Balaraman
Strategic HR Review, 2022•emerald.comPurpose Knowing what employees expect in the never normal environment post-COVID-19
can help organizations understand talent needs and preferences–including how and where
they want to work, as well as what they need to feel productive–and then initiate action on
those expectations. So, this paper aims to delineate the factors that makes an employee
experience (EX) that align, empower and accelerate business impact. Design/methodology/
approach This viewpoint paper draws on extant literature review–academic journals and�…
can help organizations understand talent needs and preferences–including how and where
they want to work, as well as what they need to feel productive–and then initiate action on
those expectations. So, this paper aims to delineate the factors that makes an employee
experience (EX) that align, empower and accelerate business impact. Design/methodology/
approach This viewpoint paper draws on extant literature review–academic journals and�…
Purpose
Knowing what employees expect in the never normal environment post-COVID-19 can help organizations understand talent needs and preferences – including how and where they want to work, as well as what they need to feel productive – and then initiate action on those expectations. So, this paper aims to delineate the factors that makes an employee experience (EX) that align, empower and accelerate business impact.
Design/methodology/approach
This viewpoint paper draws on extant literature review – academic journals and mainstream business magazines – and establish a case for EX as an emerging concept in employer–employee relationship.
Findings
EX is the function of work, workplace culture, empowering technologies, flexible human resource policies/practices and importantly inclusive leadership. Positive EX determines employee engagement, which is likely to create a “positivity spiral” of culture, engagement and importantly organisational bottom-line.
Originality/value
EX is the new value proposition. This paper delineates five critical elements of EX and establish the case for continuing the research on EX as a critical line of inquiry in the human resource management (HRM) research tradition.
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