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Emotional intelligence (EI) has been widely researched in different fields of
knowledge. This paper reviews the literature on emotional intelligence, leadership,
and teams in 104 peer-reviewed articles and reviews provided by the Web of�…

Using a scoping review technique, we provide a comprehensive overview of
empathy definitions by highlighting the multidimensional nature of empathy. Drawing
from multiple lines of research on empathy, we underscore the role of culture in�…

Despite firms' continued interest in using influencers to reach their target consumers,
academic and practical insights are limited on what levers an influencer can use to
enhance audience engagement using their posts. We demonstrate that posting�…

Firms' activity on social media may enhance stakeholder engagement and improved
communication between firms and their customers through dialogue and interaction.
This study fills the information gap related to organizational identity in the digital age�…

What emotions do affectively polarized individuals report, and how? While affect is a
broad term, research suggests that different emotions predict distinct political
behaviors. Therefore, it is vital to understand what emotions partisans report�…

Background Students' subjective feelings during learning construct their diverse and
complex educational experience, and are essential to self-definition and learning
quality, yet these have not been thoroughly examined in an integrated manner. Aims�…

This study investigates the emerging concept of brand hate in a cross-cultural
context. Based on prior studies, we develop and validate a two-dimensional scale of
brand hate that includes feelings of aversion and deep resentment. Using qualitative�…

Following calls for more research into the subjective experience of actors in
sustainability transitions, this study examines the blends of emotions that consumers
experience in the different stages of the innovation adoption process and how�…

The emergence of generative language models (GLMs), such as OpenAI's ChatGPT,
is changing the way we communicate with computers and has a major impact on the
educational landscape. While GLMs have great potential to support education, their�…

This research presents a music theory-inspired acoustic representation (hereafter,
MTAR) to address improved speech emotion recognition. The recognition of emotion
in speech and music is developed in parallel, yet a relatively limited understanding of�…