Competency: Demonstrate the ability to effectively manage conflict in a respectful and
ethical manner in a variety of situations by: a. recognizing the importance of ethical behavior�…

Extensively updated with expanded and newly added chapters, the second edition of
Competence in Interpersonal Conflict continues to present a conceptual framework for why�…

The authors argue that learners who have achieved excellence in interpersonal
communication should be able to set and achieve learning goals, collaborate with others�…

Interpersonal Communication: Competence and Contexts prepares students to
communicate successfully in today's fast-paced and complex society through the�…

Established as the foremost textbook on communication, the seventh edition of Owen
Hargie's Skilled Interpersonal Communication is thoroughly revised and updated with the�…

To the extent people are incompatible, conflict is inevitable (Deutsch, 1973), and people are
incompatible—people differ in their needs, beliefs, goals, and behaviors. Ironically�…

This book discusses communication principles, processes, and skills from four different
perspectives by explaining four related propositions. First, human communication is guided�…

B y now, the reader has learned how important conflict management is across a variety of
contexts. Our focus concerns how individuals can gain greater control of their conflict�…

Following the success of editions one and two, this revised, updated and extended edition of
Social Skills in Interpersonal Communication will continue as the core textbook for students�…