4.6
153K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Get the Liberty Mutual mobile app, your one-stop insurance resource. Log in fast and securely with touch or face recognition. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving.

We’re here for what you need

Take care of what’s important, quickly and easily.

● Access and download digital ID cards
● Get to know your coverages and receive customized recommendations
● Save money with our safe driving program (in select states)
● Sign up for paperless billing, Autopay, and push notifications
● Add drivers, update mortgage lenders, and make other policy changes
● Access and electronically sign important documents
● Get the help you need with chat

We’re here when you need it most

Find on-the-go help in the moments that matter.

● Tap to call for emergency Roadside Assistance
● File a claim and get real-time status updates
● Upload pictures of damage and get a repair estimate quickly
● Schedule a damage review or request a rental vehicle
● View estimates, track repairs, and review claims payments
Updated on
Jun 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
149K reviews
Nick Frank
July 2, 2024
The app is designed to automate many things, which is cheaper for LiMu, but is inflexible and makes costly mistakes. My renewal was missing a discount, and there was NOT a way to remedy this within the app. The customer service line was difficult to locate. I haven't made a claim, but I bet they would tow a total vehicle to a shop for repair.
1 person found this review helpful
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Tammy Lorimer
June 21, 2024
App used to work great but now it never loads anything. I either keep getting "something went wrong" or it just keeps spinning. This has been going on for months. Cache cleared, uninstalled/re-installed app, rebooted all MULTIPLE times. Website doesn't open either. I just get a blank white screen. No one ever responds for help either. With what they charge for insurance you would think their app and website would work properly.
7 people found this review helpful
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Ashok Varma
June 25, 2024
I have downgraded the app rating just because of the Right track. As an app tester myself and I can definitely say it has a lot high priority bugs and these bugs will impact you financially. I would suggest everyone to not use right track feature, otherwise you end up increasing your premium just because of the app. For those already using, be cautious and put the phone to a holder or brace for hard breaks. If your device unlocks during travel by facial recog, you are marked as phone usage.
5 people found this review helpful
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What's new

No major updates to report. We addressed some bugs and made minor enhancements to the app to keep things running smoothly.