Citi Mobile®

4.7
1.14M reviews
10M+
Downloads
Content rating
Everyone
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About this app

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub
Updated on
Jun 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.11M reviews
Sunem Montalvo
July 3, 2024
The only reason I downloaded the app was for the convenience of being able to easily make payments, and that aspect doesn't even work. It's the only banking app I've ever had that won't let you pay off your loans. Unless you need to look at your account balance very frequently and nothing else, it's a pointless app. EDIT: Also, the constant ad popups are SO irritating..
12 people found this review helpful
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Citibank N.A.
July 3, 2024
Sunem, We’d like to help resolve the issue. Please email us at customer.help@citi.com or direct message us on X @AskCiti with more details and make sure to reference Google Play Review. ^Rita
Lorraine Johnson
July 6, 2024
I just started using the Zelle and its fast, safe and convenient to transferring funds. This app is simple, clear. Very easy to pay bills, money transfers etc.. This app is user friendly and easy to navigate my banking needs. I have no complaints. I'm able to do what I need to do through the mobile app. Citibank has made some changes to the site. These changes hasn't made any difference for me.
33 people found this review helpful
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Dee Dee
July 1, 2024
Great app! Easy to use. Daily alerts allow me to know when payments have been made or are still pending. Very easy to transfer money between accounts and keep tabs on my credit rating. It is 2024 and this banking app is still my favorite. I cannot say the same for the new Citi ATM software. A once simple and fast process now takes too long because so many steps were added. I can also no longer get one receipt showing all of my account balances or a transaction receipt emailed to me.
88 people found this review helpful
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Citibank N.A.
July 1, 2024
Glad to hear the app is working well for you Dee Dee. If you would like to submit verbal feedback on the ATM, send us a DM on X to @AskCiti or an email to customer.help@citi.com with details of your concern and the branch location. No account numbers or PINs in your message. ^Gloria

What's new

Thanks for using the Citi Mobile App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.