athenaPatient

4.8
1.04K reviews
100K+
Downloads
Content rating
Everyone
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About this app

athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app.

Access your health information and communicate with your care team anywhere, anytime.* athenaPatient is a convenient, mobile resource that allows you to:

- Log in quickly – Facial recognition and touch ID make log in easy while keeping your data safe.

- View test results – Access lab, imaging, and other medical test results as soon as they become available.

- Message your care team – Contact your care team whenever you have questions through quick, secure direct messages.

- Self-schedule appointments – Book appointments with your care team and view upcoming visits beyond regular office hours. Your provider(s) must support Self-Scheduling to use this feature.

- Check in before your visit – Easily check in for appointments and save time by completing any necessary documentation before your arrival. (Your provider(s) must support Self Check-In to use this feature)

- Attend virtual visits – Easily initiate and attend telehealth visits with members of your care team. (Your provider(s) must support virtual visits through athenaTelehealth to use this feature.)

- Get directions to appointments – Driving directions show you how to get to your next medical appointment.

Please note that you must have an existing athenahealth Patient Portal account to use athenaPatient.

Once you’ve downloaded and launched athenaPatient, you must log in using the same email address and password you use to access your provider’s athenahealth Patient Portal to begin using the app. It will ask if you want to enable Face ID or Touch ID. Enabling either of these features will save you from having to enter your login information every time you want to use the app.

If you do not have your Patient Portal account information, your healthcare provider(s) may offer Patient Portal access through their website.

If you’re having issues finding your healthcare provider’s Patient Portal, you can contact their office for the correct URL, or to request an email invitation to their Patient Portal.

* The athenaPatient app is only available for download and viewing information in the United States for patients of healthcare providers on the athenahealth network.
Updated on
Jul 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
1.03K reviews
Elizabeth Brasfield
June 4, 2024
First time using it was fine. However, when I tried to open it back up it froze, leading to me uninstalling then reinstalling it worked fine then, but I received 2 messages that never came through as notifications. I happened to be checking my email and saw that I had messages. What's the point in having an app that doesn't work compared to the web that does?
28 people found this review helpful
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athenahealth
June 4, 2024
Hello Elizabeth, thank you for your feedback. We are working to roll out notifications similar to the emails you receive to alert you to messages from your healthcare team. We hope you'll give the app another try once push notifications are fully launched. - athenaPatient Team
Liliana Ortiz
May 18, 2024
The idea is good, but the web app is much better than the mobile app. On the mobile app, when I click on a test result and try to go back to the list of results, it takes me all the way up instead of where I left off. Please fix this using navigation components. Additionally, test results for all household members are mixed together. We should be able to choose which member's results we want to see.
15 people found this review helpful
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athenahealth
May 20, 2024
Hello Liliana, thank you for your feedback. We'll share this with our development team. We are working to rollout additional features to the athenaPatient app to better match functionality on the Patient Portal you can log in to on the web. - athenaPatient Team
Jesse W
June 10, 2024
I use it for SaVida health. This is simply a webview app. It is a bit better than the website. You would think communicating w/ office would select your office or area by default. Not present a list of all of Virginia! It would not be that hard to put local offices at top amd that would not need GPS. (2 day reply notice after not b4!) Option for Dark Mode would be nice. Kepp trying to improve. I'm not quite sore what the affiliation w/ Aetna is about. Makes uncomfortable.
3 people found this review helpful
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athenahealth
June 10, 2024
Hello Jesse, thank you for your feedback. We'll share your suggestions with our development team. We think you have athenahealth confused with Aetna. athenahealth is a healthcare software technology company. We create software that enables medical practices to provide exceptional care to you, your family, and your community. -athenaPatient Team

What's new

- Bug fixes and improvements