Jeffrey Marcus
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I had a great deal of difficulty resetting my password so I could use this. After more difficulty getting help (and there is no guide on the app on how to get app help), someone from Adapt reached out to me and we were able to fix the problem. myAPP seems to run very slow leading the user to think the input has either been lost or ignored, but then it responds. Much of the information needed is in there, and the Chat feature seems helpful for what is not
13 people found this review helpful
AdaptHealth LLC
March 12, 2024
Hello Jeffrey, did your problem get resolved? If not, we are here to help you! Please do let us know at https://adapthealth.com/contact/.
Joe
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Can't login, username and password are correct. endless loading. app doesn't work at all. Seems like this has been reported a few times. Ive uninstalled & reinstalled, I've reset my password, I've tried on my WiFi then turned it off using my cell data, I've tried on multiple devices. This is a problem on the server, host, app end...not on the users end (My end)
64 people found this review helpful
AdaptHealth LLC
September 5, 2023
Hi, thank you for your feedback. Please contact us directly at www.adapthealth.com for assistance with getting registered. We would be happy to assist you.
Lisa Wiggins
This app does not reflect orders properly. I've had it about 2 weeks, and it has started crashing every log in attempt now. Most recent order was split into 2 separate ones, and it doesnt even show the outstanding order. My Insurance company is contracted with the DME supplier, so I'm stuck with them. Back to hour long waits on the phone again to get orders placed, order status, and complaints. I'll be deleting this app as it is useless and frustrating.
57 people found this review helpful
AdaptHealth LLC
July 3, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://adapthealth.com/contact/. Thank you.