Privacy Policy

Who we are

Pine Studio d.o.o. (“Pine Studio”)
Vladka Mačeka 5, Samobor, Croatia
www.pinestudio.com
Contact: contact@pinestudio.com

Pine Studio does not and will not sell personal information from our players. We only disclose your data strictly as stated in this policy. We may only share information with the types of third parties described below and always ensure, when sharing information, that such third parties adhere to the same principles.

Information We Collect

At Pine Studio, we try our best not to collect personal data. We do not want it! However, in some of our video games, we might collect:

Username: For in-game features and leaderboards.
Anonymous Gameplay Data: To help us make gameplay balancing decisions and identify bugs.
Anonymous User ID: To analyze game performance without identifying you. We also use it in our multiplayer games to connect you to your friends.

Our games integrate and communicate with the respective platforms that distribute them (such as Steam, Google Play, App Store, Meta Store, or Humble Store) for the purpose of providing in-game features such as leaderboard integration and cloud saves.
We do not collect any extra personal data in our mobile games or VR games, but Google Play, Meta and App Store might, and we recommend that you read their privacy statements before starting the game.

For competitions or giveaways, we might collect your username and/or email address. If you win, we may need additional information, such as your physical address, collected with your prior consent.

When you apply for a job, we collect your name, address, telephone number, and other relevant information. This data is saved to contact you about future job opportunities. Please notify us if you do not want this option.

We also have a newsletter that retains email addresses for those who sign up on our website.

Use of Your Information

We use the information we collect for the following purposes:

Gameplay Data: To enhance your gaming experience through better game balancing and quicker bug fixes.
Anonymous User ID: For multiplayer, leaderboards, analytics, and other in-game features.
Newsletter: To notify subscribers of major game updates and releases.

How We Protect Your Information

We take the protection of your data seriously and implement various measures to safeguard it:

Encryption: Any data we collect is encrypted in transit via TLS.
Minimization: We avoid collecting personal data and only retain anonymized data as long as necessary for the purposes outlined.

Cookies

Our website uses cookies for Google Analytics, which helps track site usage anonymously. We also use Google reCAPTCHA to prevent spam and abuse. For more details, please check Google’s Privacy Policy and Terms of Service.

Information Disclosure

We may share anonymized data with third parties that help us operate our business, including:

Multiplayer hosting: Companies like Photon that help us build better multiplayer experiences.
Error Tracking Services: To help us quickly identify and fix bugs in our games. (we usually use Unity Analytics for this).

We ensure that any third party we work with adheres to the same privacy principles as we do.

Legal Compliance

We may disclose data to comply with legal obligations or to protect the rights and safety of our users and services. This includes:
Complying with applicable law or responding to valid legal processes, judicial orders, or subpoenas.
Responding to requests from public or governmental authorities, including for national security or law enforcement purposes.
Protecting the vital interests of our users, customers, or other third parties (e.g., to prevent spam or fraud, or to prevent loss of life or serious injury).

Data Retention

Anonymous gameplay and error reporting data are periodically rotated out based on volume and necessity. We retain data only as long as necessary to fulfill the purposes described in this policy.

Your Rights

Newsletter: You can unsubscribe using the opt-out link in emails or by emailing community@pinestudio.com.

Data Access and Deletion: To the best of our knowledge, we do not store any personal data. Therefore, there is no personal data to access or delete.

Children’s Privacy

Our games and website are intended for users aged 13 and older. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such data.

Changes to Our Privacy Policy

We will update this privacy policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we post changes, we will revise the “last updated” date at the bottom of this policy. We encourage you to periodically review this policy to learn how Pine Studio is protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at contact@pinestudio.com. We aim to respond within 30 days.
You can also contact us at contact@pinestudio.com at any time if you wish to request that we erase any personal information we have related to you, to require us to restrict our processing of your personal information or to obtain a copy of your personal information.

We will also appreciate to get feedback from you if you think that this Policy or any part of it is unclear.
Thank you for trusting Pine Studio. Your privacy is important to us.

Last updated on May 21, 2024