One more thing to worry about: The City Council’s primed to pass a bill forcing apps like DoorDash and Grubhub to give restaurants the name, address, email, phone number and order history of every customer who orders from them — with zero provisions for data security.
In short, Intro. 2311, set to pass Thursday, is an invite to make city eateries a target for hackers around the world.
The goal is to help restaurants connect directly with customers, but the privacy fail makes the idea a disaster.
A recent report from privacy experts suggests that only one in seven small biz are trained to protect customer data, a big reason for working with the apps in the first place. A cyberattack costs small businesses an average of $200,000 — and 60 percent of those hacked close their doors within six months.
It’s a no-win proposal opposed by restaurant owners, food-service apps and consumer advocacy groups alike.
The Data Catalyst Institute analysis of the bill says it “does catastrophic harm to the progress made in recent years to reduce unwanted data sharing and increase data security.”
It won’t take effect for at least two months. After that, order at your own risk — if the place is still open.