The Yankees announced on Thursday a ticket policy for home games impacted by COVID-19 that includes the rain check policy, credits, bonuses and refunds subject to eligibility.
“At this time the only impacted games are home games originally scheduled to be played in April 2020,’’ a release by the team explained.
Coronavirus forced the Yankees to postpone 16 home dates in April.
According to a release by the Yankees, MLB has been preparing for a variety of contingency plans regarding the 2020 regular-season schedule and at this time no game has been canceled. MLB will announce the effects on the schedule at an appropriate time with the hope of resuming normal operations as soon as possible.
Instructions for season-ticket licensees, group tickets and individual game suite purchases, individual game ticket purchases, complimentary tickets, tickets purchased from StubHub and other resellers were explained.
As for refunds, they were listed under other options.
“For more information and other options, including a refund, please contact your New York Yankees ticket representative or visit your Ticketmaster account as applicable,’’ the release read.
According to the release, in the event of an impacted game the Yankees will provide a credit equal to the established price of the ticket to the impacted game originally purchased directly from the Yankees by season-ticket licensees, group ticket purchases and individual game suite purchases.
Season-ticket licensees at Yankee Stadium will automatically receive the impacted game credit applied to the account holder of record’s ticket account. They will have the option to use the impacted game credit for the purchase and use of: tickets for another regular-season game through the end of 2021 regular season, toward the renewal of their 2021 season-ticket plan and/or tickets in accordance with the rain check policy through the end of the 2021 regular season. Season-ticket licensees will be eligible for an impacted game bonus equal to 10 percent of their entire impacted game credit up to a maximum of $25,000.
Group tickets and individual game suite purchases will automatically receive the impacted game credit and will have the option to use the entire impacted game credit for the purchase of: tickets for another regular-season game through the end of 2021 regular season and/or tickets in accordance with the raincheck policy through the end of the 2021 regular season. They will also be eligible for impacted game bonus equal to 10 percent of their entire impacted game credit up to a maximum of $25,000.
As for those who purchased individual game tickets through Ticketmaster.com, they will automatically receive a credit equal to the established price of the ticket originally purchased from Ticketmaster.com applied on the account holder or record’s online Ticketmaster account.
An exchange policy for complimentary tickets will be announced at a later date.
Those who purchased tickets from StubHub should visit StubHub.com for information. Those who purchased tickets from other resellers will have to contact the reseller to discuss options.