Head of HR Operations

This recruitment is handled by the external agency CapaSearch.

For questions about the position, please contact Charlotte Mardh via email: charlotte.mardh@capasearch.se

Are you a leader within HR and are eager to be part of a values-driven company with a pragmatic, forward-thinking, and inclusive culture? Then, you might be the right candidate for the role as Head of HR Operations at Dustin.

About The Role

As the Head of HR Operations, you will lead a cross-functional and scalable HR operation team to provide comprehensive support across the entire organization. Your key responsibilities will include:

• Global HR Advisory Leadership: Spearheading the Global HR Advisory Team, offering strategic leadership, and providing expert guidance on legal and regulatory requirements to the broader HR team.
• Global HR Support: Taking proactive ownership of global HR-related matters, ensuring the unit addresses ongoing and evolving organizational needs. You will provide direct support to managers and employees on HR-related inquiries, ensure compliance with local labor laws, navigate union negotiations, champion health and safety initiatives, oversee Compensation & Benefits/Total Rewards strategies, and streamline local HR processes.
• Legal and Regulatory Compliance: Keeping up with the latest changes in labor laws and regulations to ensure HR practices and policies remain compliant.
• Decision-Making Authority: Holding the mandate to make informed local decisions within specified areas, contributing to effective and agile decision-making processes.
• Works Council Process Management: Being responsible for the Works Council process in the Benelux region.
• Collaborative Development: Actively participating in and driving the development of core HR processes, initiatives, or projects, collaborating with other stakeholders across the organization.
  
  

You will report to the EVP People & Culture and be part of the People and Culture Leadership Team. Leading a team of 17 individuals located in Benelux and the Nordic countries, your team will encompass HR advisers, Payroll, HR support, and Total Rewards functions.

Experience/Specific Competence Requirements

• Bachelor’s degree in Human Resources, Business, or a relevant field.
• 10+ years of experience in a leadership position within HR.
• Strong stakeholder management and proven track record of change management.
• Knowledge and experience in the Works Council process in the Benelux region.
• Experience working in a business-driven company.
  
  

Personal Qualities

• Strategic mindset with a very strong ability to plan and structure work.
• Strong problem-solving skills, capable of dealing with complexity and concepts comfortably, producing solutions, anticipating problems, and quickly identifying the root cause.
• Proven leadership skills with the ability to engage and communicate effectively.
• Strong interpersonal skills with the ability to interact professionally at varying levels across the firm and influence stakeholders to make effective decisions.
• Clear and professional communication skills in both written and verbal form.
• Adept at bringing others on board and making things happen.
  
  

What can you expect next?

This recruitment is handled by the external agency CapaSearch.

For questions about the position, please contact Charlotte Mardh via email: charlotte.mardh@capasearch.se

At Dustin, we believe in technology. But we know that technology does not create value on its own. It is our 2,200 colleagues who make the true impact.

We’re an IT partner supporting our customers with the right products and solutions to make their everyday lives easier. And we make sure to have fun along the way while providing a supportive, flexible culture. Because we believe that happy colleagues will create happy customers. And we know that we are strongest together. That is why we always win as a team.

In the Netherlands, we have big ambitions and are looking for colleagues who are ready to join the exciting journey we are on. Are you ready to grow and develop with us? Join our 800+ talented colleagues in the Netherlands today!