According to a recent Omdia survey on the Evolving Path to Profitability, 30% of surveyed broadcasters say they focus on improving subscriber management to reduce #churn. In other words, this is a clue that ignoring subscription management isn't the best strategy for growing your streaming business' profitability. Check out this blog breaking down everything you need to know about #subscription #management and how to implement it perfectly: https://lnkd.in/guXHa4Xz
Cleeng
Technologie, informatie en internet
Amsterdam, North Holland 11.478 volgers
Subscriber Retention Management™ suite designed for OTT video services.
Over ons
Cleeng is a SaaS platform offering flexible subscriber management solutions for the media & entertainment industry. Enterprise direct-to-consumer video services, including the NFL, SBG, Optus Sport, the NHL, The Weather Channel, and Big Ten Network, trust us to manage their flourishing OTT streaming operations and grow their ROI. Cleeng's award-winning Subscriber Retention Management (SRM™) suite comprises four solutions - Core, Merchant, ChurnIQ, and Hi5. Together, these provide an all-in-one solution spanning the management of customer identity, payments & billing, analytics & insights, and AI-based customer support. This entire solution stack is designed as a multi-tenant service with an open API infrastructure. This ensures broadcasters can launch quickly and cost-efficiently while customizing and updating platforms regularly. Using our solutions, it’s simple to put data and intelligence at the heart of the streaming business to delight customers, ignite ARPU, and grow.
- Website
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http://cleeng.com/
Externe link voor Cleeng
- Branche
- Technologie, informatie en internet
- Bedrijfsgrootte
- 51 - 200 medewerkers
- Hoofdkantoor
- Amsterdam, North Holland
- Type
- Particuliere onderneming
- Opgericht
- 2011
- Specialismen
- VOD, SVOD, subscriptions, OTT, video monetization, broadcast, subscriber management, subscription billing, churn management, churn intelligence, identity management, OTT services, customer support, access management, over-the-top, broadcasting, video eCommerce, video payment, subscriber churn, OTT churn, predictive analytics, churn prediction, video analytics en subscriber segmentation
Locaties
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Primair
Reimersbeek 14
Amsterdam, North Holland 1082 AG, NL
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TechnoPole PZ
Poznan, PL
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West Gate Boulevard
Austin, US
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Manila
Quezon City, National Capital Region, PH
Medewerkers van Cleeng
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Colin Morrison
Global Sales Leader. Mentor. Advisor. Board Member.
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Joachim Bergman
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Carlo De Marchis
Carlo De Marchis is een influencer Advisor. 35+ years in sports & media tech. "A guy with a scarf" Public speaker. C-suite, strategy, product, innovation, OTT, digital, B2B/D2C…
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Jan Willem Gerritsen
Investor - Entrepreneur
Updates
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We are thrilled to announce that our SVP of Sales & Revenue, Alexis Gaï, has been appointed as a judge for the prestigious International Sports Convention (ISC) 2024 competition! With many years of experience working with our top sports clients and driving successful collaborations, Alexis is perfectly positioned to recognize and celebrate the very best in the sports industry. The ISC is a leading organization in sports events, education, and media. Their annual flagship event in March is one of the largest networking forums in the sports industry. ISC fosters meaningful conversations, offers innovative content, and connects key personnel to build impactful relationships - and we're excited to be involved! Learn more: https://lnkd.in/gf5tD-dS Stay tuned for more updates, and join us in wishing Alexis and all the participants the best of luck! #ISC2024 #SportsBusiness #Innovation
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A big thanks to everyone who joined us for Cleeng’s Summer Drinks by The River at the beautiful Somerset House Terrace. It was a wonderful evening indeed, connecting with #OTT professionals and exploring the latest streaming trends while soaking in the stunning views. Check out some highlights from the event #OTTHappyHour #Networking #London
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⏰ Final chance to cast your votes for the Streaming Media European #Innovation Awards. Cleeng has been nominated in two exciting categories: 🏆 Monetization, Subscription & Content Protection Solution for Seasonal Subscriptions 🏆 OTT Video Platform/Service for ChurnIQ And we need your help to cross the finish line. Voting ends tomorrow, 24th July. Head over to https://lnkd.in/dxtDurw and cast your vote now. Let’s make this happen! 🌟 #Cleeng #StreamingMediaAwards #Innovation
Streaming Media European Innovation Awards
streamingmediaglobal.com
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Exciting news: Our roundtable, in collaboration with Broadcast Pros, was just featured in an article in the latest edition of BroadcastPro Middle East Middle East. The article summarizes the super insightful discussions between our COO, Joachim Bergman, and SVP of Sales & Revenue, Alexis Gaï with leading industry experts from MBC GROUP, STARZPLAY, Dubai Media, Yango Play, Asharq News الشرق, OSN, WEYYAK by Zee Entertainment, and SPL Media House. Check it out for insights on: 🌟 Balancing customer acquisition costs with retention 🌟 How technology helps you future-proof and build a profitable OTT landscape 🌟 Hybrid monetization to optimize revenue streams 🌟 Overcoming challenges in live sports streaming and much more! Read more here: https://lnkd.in/eAk2Y2iS #OTT #BroadcastPro #Cleeng #Roundtable #IndustryExperts
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Huge congratulations to the CHL team for an incredible 2023-24 season! We're proud to see CHL TV reach record viewership across all leagues, with more than 4.4 million views! We're excited to see where you go next - onwards and upwards! 🚀
The CHL capped off its 2023-24 season with record viewership numbers on its streaming platform CHL TV and saw increased attendance figures across all of its three member leagues: the Western Hockey League (WHL), Ontario Hockey League (OHL), and Quebec Maritimes Junior Hockey League (QMJHL). Throughout the regular season and playoffs, the CHL’s 60 affiliated clubs collectively welcomed more than 8.9 million fans into their arenas – the most since the 2018-19 season. CHL TV totaled over 4.4 million views throughout the 2023-24 campaign, including an 18-percent and 13-percent increase above last year’s regular season and postseason respectively. Thanks to significant fan support in both Moncton and Saginaw for the CHL’s national events, the CHL alongside its partners was able to raise more than $205,000 for several worthy initiatives. Additionally, the CHL continued to showcase why it is the best development league in the world. At the 2024 National Hockey League (NHL) Draft, 88 CHL players were drafted, which accounted for nearly 40% of the 225 picks made by the NHL’s 32 clubs. According to the NHL, the 88 selections from the CHL were more than the combined 38 players chosen out of the United States Hockey League (USHL) and USA Hockey’s National Team Development Program (NTDP). READ MORE | https://lnkd.in/gbWi2pab
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We're thrilled to share that our efforts in future-proofing streaming have once again been recognized as Cleeng is nominated in two categories for this year's Streaming Media European Innovation Awards: 1. Monetization, Subscription & Content Protection Solution - Seasonal Subscriptions 2. OTT Video Platform/Service - ChurnIQ We've made it this far with the fantastic support of our team, clients and partners. Now, we ask for your votes to secure this award! Head over to https://lnkd.in/dxtDurw Voting closes on 24 July. Cast your vote now! #StreamingMedia #InnovationAwards #OTT #Monetization #Subscriptions
Cleeng is nominated! Streaming Media European Innovation Awards
streamingmediaglobal.com
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How to survive in the complex streaming realm? Carlo De Marchis and Thierry Fautier discuss the answers to this pressing question in the latest Retention Zone episode. The veterans stress the importance of continuous #innovation, the need to balance #technological advancement with practical implementation, and the crucial role of understanding and #adapting to changing audience preferences. Some discussion points in the episode include: 💡 Which broadcasters are driving innovation in streaming? 💡 What spans that innovation? 💡 Which technologies are shaping the future of the industry? 💡 How ad-supported tiers will reshape content strategies? 💡 What's the magic number for survival? Watch now: https://lnkd.in/gBsWGy4g
Ep. 38: Thierry Fautier - 12 Questions for The Streaming Revolution (Part 1)
https://www.youtube.com/
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Daniel Monaghan, Research Manager at Ampere Analysis recently pointed out: “As the SVoD market in the US has become increasingly saturated, new subscribers are harder to find, which makes retention all the more important." https://lnkd.in/esnzeaNe Do you have a plan to ace the retention game for your SVOD platform? Cleeng's award-winning SRM®(Subscriber Retention Management) solution can help you with everything you need from subscriber management, payments, support and data intelligence to maximize engagement and build subscriber relationships that last. Check it out here: https://lnkd.in/g6uEuhU
Subscriber Retention Management™ solutions | Cleeng
cleeng.com
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Want to set your streaming business for success? The latest Retention Zone episode featuring media industry veteran Matt Collier shares a wealth of knowledge on customer acquisition, retention strategies, and the challenges of operating in a global market. Tune in to find answers to questions like: 📢 How to overcome rights management and localization struggles in global operations? 📢 Is there a way to creatively retain monthly subscribers for seasonal content? 📢 How can you leverage customer data and insights to create new subscription packages? Watch now: https://lnkd.in/gVCUzYi7
Advisor. 35+ years in sports & media tech. "A guy with a scarf" Public speaker. C-suite, strategy, product, innovation, OTT, digital, B2B/D2C marketing, AI/ML.
Ep. 37 Retention Zone is with Matt Collier, a seasoned veteran in the streaming subscription business, he shared valuable insights on managing global streaming services. I met Matt at his time with Olympic Channel Services and found him to be a very pragmatic and strategic marketer with a deep experience and understanding of the subscription streaming business. With over 20 years of experience working for brands like Setanta Sports, ESPN, the Olympic Channel and GCN+, Collier offered a wealth of knowledge on customer acquisition, retention strategies, and the challenges of operating in a global market. Retention Zone is presented by Cleeng Hosted and produced by Carlo De Marchis: A guy with a scarf Gilles Domartini Benedicte Guichard Alexis Gaï Kirstin White Hjalmar Koedijker Alex Regan Joachim Bergman #retention #streaming #churn #ott
RZ Ep.37: Matt Collier - Mastering Global Streaming Subscriptions: Insights from a Veteran Marketer
Carlo De Marchis op LinkedIn