Calvi

We are thrilled to introduce our latest E-book: "𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐟𝐫𝐨𝐦 𝐈𝐧𝐜𝐥𝐮𝐬𝐢𝐯𝐢𝐭𝐲: 𝐃𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐈𝐧𝐜𝐥𝐮𝐬𝐢𝐯𝐞 𝐚𝐧𝐝 𝐀𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐥𝐞 𝐁𝐢𝐥𝐥𝐬" In this E-book, we look at how one of the most vital customer communications – the bill – can be made more accessible and personalized to help meet CSPs’ inclusivity goals. Our comprehensive guide covers: - Making bills usable by everyone - Understanding diversity, digital accessibility, and inclusion - The benefits of going beyond compliance - Supporting the visually impaired - Promoting digital literacy and inclusivity Discover practical strategies and key takeaways to help CSPs create bills that are clear, user-friendly, and inclusive for all customers. Dive into our E-book to learn how embracing inclusivity can drive innovation, enhance customer satisfaction, and unlock new revenue streams. Download the E-book now and join us in making bills accessible to everyone! #Diversity #WCAGGuidelines #Inclusion #DigitalAccessibility #CustomerExperience

Join us at tomorrow's webinar. Our joint webinar with Aria Systems and ETIS - The Community of Telecom Professionals will start at 3:00 PM CET.

What a highlight: Winning the award for best Moonshot Catalyst 2024! 🏆 Last week Maarten Immink, Rick Leijten, Walter Neeft & Mischa Hendriks, were in Copenhagen attending the TM Forum DTW - Ignite event. Aside from our victory, there were many other aspects that we thoroughly enjoyed: - Networking with our partners - Engaging in numerous interesting conversations with industry stakeholders - Discussing cutting-edge innovations and assessing their market fit With all the new insights that we gained and the big energy boost from our win, we look forward to start implementing our revolutionary solution. Wondering what made our Moonshot Catalyst win the award? Check it here: https://lnkd.in/dtxh6BR2 #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE Amazon Web Services (AWS), Salesforce, Aria Systems, Converge ICT Solutions Inc., Nespon Solutions, Telecom Argentina, Vodafone

We won! Together with our incredible partners, we presented our innovative solution at the TM Forum DTW – Ignite event in Copenhagen. Our Moonshot Catalyst, which leverages AI-driven insights to enhance customer journeys, aims to boost EBITDA and operational efficiency for CSPs by over 30%. After a thorough evaluation by TM Forum expert judges, we are thrilled to announce that we have won the award for the best Moonshot Catalyst 2024! We are immensely proud of this achievement and deeply enjoyed working alongside our partners to bring this vision to life. A special thanks to everyone who contributed to this Catalyst, with particular gratitude to Abhijit Sur, Akil Chomoko, Adil Jaffer, Michael Stoop, Odair Civelli Junior, Joe McMaster, Clive Fort, Steve Harrop, Eugene Yeo, Mariela Fiorenzo, Anish Sreedhar, Walter Neeft, Carmen Llano, Diego de la Serna, Chris Hughes, Victoria Hosking (Reardon), Maria Nikolitsa and Philipp Reischauer for their exceptional efforts. We look forward to the next steps in bringing this groundbreaking solution into practice! Interested in learning more? Feel free to reach out to us directly or explore our detailed documentation and demos here: https://bit.ly/3R6cPtc #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE Amazon, Salesforce, Aria Systems, Converge ICT Solutions Inc. Nespon Solutions, Telecom Argentina, Vodafone

Day Two at #DTW #Ignite. in typical Dutch tradition by bike, even an orange one, we are commuting around CPH. Nice addition is that the weather is finally doing us a favour... Enjoying the inspiring conversations with bright minds in the industry. And of course, really nice feedback on the #Catalyst that we are doing with #Ariasystems #Salesforce #AWS #Nespon #Telecom Argentina and #Vodafone. We will still need some more votes, so please help us out if you have some time: https://lnkd.in/eb5X52NE, and choose : AI-driven EBITDA mastery: Revolutionizing customer journeys And of course, if you are around, we are at the the catalyst booth all day!

Today's the day! Join us at our Catalyst stand in The Quad to check out AI-driven EBITDA mastery: Revolutionizing customer journeys! We can't wait to show you what we have been working on! #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE Amazon Web Services (AWS), Salesforce, Aria Systems, Converge ICT Solutions Inc., Nespon Solutions, Telecom Argentina, Vodafone

Did you know that billing-related inquiries make up a staggering 50% of service calls? That's more than outages and reliability concerns combined! Addressing billing inquiries isn't just about solving problems; it's about transforming the customer experience. Stop by our Catalyst booth next week at TM Forum DTW - Ignite to see how we're revolutionizing the customer service experience with AI-powered solutions by leveraging generative AI and leading the charge in driving efficiency and enhancing customer satisfaction. #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE Amazon Web Services (AWS), Salesforce, Aria Systems, Converge ICT Solutions Inc. Nespon Solutions, Telecom Argentina, Vodafone

We are delighted to share that Calvi will be present at the upcoming TM Forum event, DTW Ignite! Our dedicated team members Walter Neeft, Rick Leijten, Mischa Hendriks, and Maarten Immink will be there, and we can't wait to connect with you. We invite you to visit us to have interesting conversation about innovation, strategy and best practices about billing transformation and billing experience. We are also proud to be part of one of the prestigious Moonshot Catalysts, underscoring our commitment to pioneering advancements and delivering top-notch solutions in the industry. Read more info in the article attached. Looking forward to seeing you at DTW Ignite! #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE

Over 50% of customer service calls are related to utility service or the customer bill. Through the use of Generative AI, we are showcasing a human co-piloted AI chatbot that will revolutionize the customer service journey while reducing customer service related costs. Stop by our Catalyst booth at TM Forum DTW - Ignite to see how we are creating 30+% EBITDA growth! #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE Amazon Web Services (AWS) Salesforce Aria Systems Converge ICT Solutions Inc. Nespon Solutions Telecom Argentina Vodafone

We’re excited to present our Moonshot Catalyst at this year’s TM Forum DTW - Ignite! Leveraging AI-driven insights, our Catalyst enhances customer journeys, aiming to boost EBITDA and operational efficiency for CSPs by over 30%. Visit us to discover how we are transforming revenue management, driving operational excellence, and maximizing customer profitability through generative AI. https://bit.ly/3R6cPtc #TMForum #Catalysts #TMFDigital #DTW24 #IGNITE Amazon Web Services (AWS), Salesforce, Aria Systems, Converge ICT Solutions Inc. Nespon Solutions, Telecom Argentina, Vodafone