A General Manager for Hilton All Inclusive Hotels is responsible for managing the Hilton Cancun All Inclusive team and overall targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.
What will I be doing?
As a General Manager you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. Will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:
A General Manager for Hilton All Inclusive Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Work Locations
Hilton Cancun an All Inclusive
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
General Manager/Hotel Manager
What will I be doing?
As a General Manager you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. Will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage ongoing profitability of your hotels, ensuring revenue and guest satisfaction targets are met and exceeded.
- Lead in all key property issues including capital projects, customer service, and refurbishment.
- Ensure all decisions are made in the best interest of the hotels and Hilton.
- Deliver achievable hotels budgets and set other short- and long-term strategic goals for the complex property.
- Provide effective leadership to hotel team members.
- Lead in all aspects of business planning.
- Comply with and exceed Hilton Brand Service Standards.
- Ensure costs are controlled and revenue opportunities are effectively sourced and delivered.
- Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
- Hold regular briefings and communication meetings with the HOD team.
- Respond to audits to ensure continual improvement is achieved.
A General Manager for Hilton All Inclusive Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Experience as General Manager within a similar quality hotel.
- Degree or diploma in Hotel Management or equivalent.
- All-Inclusive and high-volume operation experience.
- Possess strong commercial acumen, with experience in increasing profitability.
- Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
- Excellent leadership skills.
- Exceptional communication skills.
- In-depth knowledge of the hotel/leisure/service sector.
- General Management experience in a similar quality hotel.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Work Locations
Hilton Cancun an All Inclusive
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
General Manager/Hotel Manager
-
Nivel de antigüedad
Intermedio -
Tipo de empleo
Jornada completa -
Función laboral
Gestión y Manufactura -
Sectores
Hostelería
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