Director Of Product

About Nava Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries' needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Position Summary The vision for Nava's product organization is that we are a highly trusted and engaged team of product managers who maximize the value delivered by contract teams and grow Nava's portfolio of mission-aligned work.As the Director of Product Management, you will be responsible for advancing this vision by building Nava's product management practice, coaching Nava delivery teams, and contributing to company-wide goals. You will report to the VP of Product Management. As leaders of the Product organization, you and the VP will divide the responsibilities for strategic initiatives and vital operations in a way that suits your respective strengths.You are an experienced product leader and growth-minded strategic thinker who is comfortable straddling the worlds of both execution and strategy, and scaling teams and organizations to achieve long-term objectives. Opportunities and Challenges The government contracting ecosystem is a compliance-driven multi-stakeholder environment – particularly when compared to the operating environments for companies of our size in the private sector. Successful members of our team understand how to be innovative within this environment. Finding and recommending ways to improve the ways in which government digital services are procured and built is one of the highest-leverage ways we fulfill our mission. What you'll do Your leadership will ensure the Product Management Team is engaged, high performing, and oriented towards Nava's current and future company goals. You will be responsible for building Nava's product management practice, coaching Nava delivery teams, and contributing to company-wide goals. You will report to the VP of Product Management. As leaders of the Product organization, you and the VP will divide the responsibilities for strategic initiatives and product operations in a way that suits your respective strengths. LeadershipAct as a sounding board for Product Management Team members at Nava, coaching them through challenges and cultivating the next generation of leaders at the organizationWith the VP of Product, set the long-term direction of the Product Management Organization, identifying the areas of greatest need and create plans to improve them (this includes staffing or org chart design)Create alignment across the Delivery Organization by leading unstructured initiatives or vague intentions toward clear and correct objectivesPractice buildingCultivate Nava's Product Management community of practice to ensure that knowledge and expertise are shared and collectively fostered across the teamBuild scalable, consistent processes and best practices in collaboration with other Nava practices (Engineering, Design, Project Management, and Program Management)Develop and refine equitable practices and cultivate a diverse and effective team, helping them realize their potential and honoring each team member's unique experiencesEnsures the team is well trained to handle the complex and difficult relationships we encounter in this spaceManage a team of 5-10 direct reports across multiple projectsGrowthServe as a strategic partner by influencing and shaping Nava's approach to growthActively contribute to Nava's revenue growth by supporting and contributing to business development activitiesProvide input on bid opportunity assessments to help Nava decide which bids to pursueAssign subject matter experts from product management to help Nava submit strong proposalsIdentify key personnel for business development proposalsContribute directly to business development by writing proposals, coaching, participating in market studies, and reviewing proposals DeliveryCollaborate with other members of Delivery Leadership to meet company objectivesProvide coaching and support to delivery staff from any practice across portfolios and projects, as appropriate for your specific areas of expertiseIdentify areas where the Product Management Practice can create new or bigger lines of business for the company that aligns with the overall company strategiesProvide air-cover for direct reports on any contract (E.g. scrubbing in to help get a project on track or providing direct support if a member of the Product Management team encounters a complex stakeholder management situation)Product operationsAnticipate general and niche hiring needs and define and execute a staffing strategy to stay upstream of opportunities, threats, or risksRecruit and hire, establish best processes and practices, grow according to the team vision, and represent Product Management for NavaRequirementsAt least 6 years of progressive Product Management leadership experience or equivalent experience, including 3 years of direct people management experience and team leadershipExperience product-managing complex software delivery efforts in highly constrained environments, including experience overseeing agile software development effortsCapacity and resilience to develop, build, and grow strong working relationships at all levels of leadership, management, and the organizationA skilled practitioner with deep experience in creative, strategic, technical, managerial and operational aspects of product management at scaleIn-depth experience cultivating strong relationships with external stakeholders and partnersExperience with fast-growing companies, with a bonus for experience within government contracting or professional service firmsAn adaptive, empathetic, collaborative leadership mindsetExcellent organizational skills and effective presentation skillsExcellent written and verbal communicationEducation: Bachelor's degree or equivalent experienceDesired skillsExperience managing the business dynamics in a professional services firm (billable hours, contract portfolios, client services skills)Experience and bias toward a "company-builder" frame of mindTrack record of introducing and expanding agile transformation and pursuing best practices in product management with clients and stakeholders$175,000 - $205,000 a year

Other Requirements All Roles At Nava Require The Following

• Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired.
• Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future.
• May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.
  
  

Perks working with Nava ? Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits.

• Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 floating holidays, and unlimited sick leave.
• Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well.
• Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave.
• Employee wellness program: Access our comprehensive Employee Wellness Program.
• Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC.
• Fertility support: Benefit from fertility support and treatment options.
• Sabbatical leave: We offer a sabbatical leave program.
• 401k contributions: We match 4% of your salary in 401k contributions.
• Flexible work arrangements: We offer flexible work arrangements to suit your needs.
• Home office setup: Receive assistance with your home office setup and a monthly phone allowance.
• Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable).
• Learning and development: Access our comprehensive learning and development program.
• Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license.
• Equity stock options: Benefit from equity stock options.
• Employee referral program: Participate in our employee referral program.
• Commuter benefits: Enjoy commuter benefits.
• Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance.
• Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.
  
  

Location You can work in a hybrid work arrangement from one of Nava's offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Virginia, Washington, Wisconsin.

• If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.
  
  

Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.

Please contact the recruiting team at ****** if you would like to request reasonable accommodation during the application or interviewing process.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

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