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Sonic the Anonymous Hedgehog
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asked May 9 at 15:53
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1Interesting it's actually only 120k so not too big, I'll try to check other possible limitations then.– Shadow WizardCommented May 9 at 17:15
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2Well my best guess is the image dimensions which are huge (2373x1889) but only a developer can confirm. If you can resize that to e.g. 800px width (and respective height) this would probably work, and you can update the bug report with that info.– Shadow WizardCommented May 9 at 17:20
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@ShadowWizardLoveZelda thanks I'll let dev debug as resizing may also change other gif info. But I guess you're correct.– Franck DernoncourtCommented May 9 at 17:24
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(Disagreed with the edit proposal removing the screenshot: need to show error message, I should've edited it though instead since it's good to add the error message text)– Franck DernoncourtCommented May 9 at 17:44
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1@anonymous about the edit proposal: thanks but the screenshot shows more info: it's a Q (not A or chat), shows error message location+color, shows gif image preview, etc.– Franck DernoncourtCommented May 9 at 17:57
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2 Answers
I had a look at this and was able to determine the root cause of the problem. The image in question is a large animated gif - 2373×1889 pixels with 114 frames. An image with these properties is not going to work.
We are working on providing better documentation to provide the upper-bounds limitations of images, as well as better error messages to indicate this in the near future.
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3The "limited to 50 megapixels" for GIF is wrong. With
X * Y * frames = megapixels30 MB and 500 KB GIFs would have the same amount of megapixels. GIF does not store a full image per frame.– unwaveCommented Jun 13 at 19:45 -
A clearer error message has been added:
Image uploads are limited to 50 megapixels; please use a smaller image
answered Jun 3 at 6:00