RuPaul's DragCon

All are welcome at RuPaul’s DragCon.

Kids 8 and under are free when accompanied by an adult with a ticket. The kids ticket will grant them the same access to DragCon as the adult’s ticket level, but does not include All Star perks (exclusive RuPeter Badge set and/or After Hours) . Kids will be let in during All Star hours if the adult has a All Star ticket.

DragCon's first priority is always the health and safety of everyone involved. Given how quickly information and safety requirements surrounding COVID-19 change, our guidelines are subject to change. Whilst we are currently planning limited Covid measures in line with government guidelines, this is subject to change. Future measures may include (but not limited to) the following; a requirement to provide proof of vaccination, proof of negative Covid test or certificate of recovery and mask wearing to gain entry."

Drag Is Not Consent
RuPaul’s DragCon is dedicated to providing a harassment-free convention experience for everyone (regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, or religion). We do not tolerate harassment of convention participants in any form. Convention participants violating these rules may be sanctioned or expelled from the convention (without a refund) at the discretion of the convention organizers.

Harassment includes offensive verbal comments (related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, religion), sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention. Participants asked to stop any harassing behavior are expected to comply immediately.

Exhibitors in the hall, sponsors, exhibitors, or similar activities are also subject to the anti-harassment policy.

If a participant engages in harassing behavior, the convention organizers may take any action they deem appropriate, including warning the offender or expulsion from the convention (with no refund). If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of DragCon staff immediately or security. (DragCon staff can be identified by special badges and pink shirts).

We expect participants to follow these rules at all convention venues and convention-related social events.

General Admission Attendees
Friday 10th January - 10:00 to 18:00
Saturday 11th January - 10:00 to 17:00

VIP All Stars Attendees
Friday 10th January - 9:00 to 18:00
Saturday 11th January - 9:00 to 17:00

After Hours (All Star 2-Day and All Star Friday Ticket Holders Only)
Friday 10th January - Doors Open 19:00PM, Show 17:30PM

HOURS

When you arrive at the ExCel London, you'll need to go to registration before you can enter the show floor.

At registration, your ticket will be scanned and you'll be given a credential to wear throughout the DragCon weekend. Please make sure you bring either your printed ticket or mobile ticket with you to registration. You can't register without it. We do not have an onsite box office, purchasing tickets ahead of time is highly encouraged.

There are no additional tickets needed for After Hours this year, as your All Star 2-Day or All Star Friday wristband will be what gains you entry.

Registration Hours

Friday 10th January - 7:30 to 20:00

Saturday 11th January - 8:00 to 16:00

Tips and Requirements

Wristbands are non-transferable, and can not be transferred or shared with another person.
Please make sure you bring either your printed ticket or mobile ticket with you to registration. You can't register without it.
You cannot register tickets for your friends and family, they must be present.
We do not have an onsite box office, purchasing tickets ahead of time is required.

Q: How do I purchase After Hours tickets?
*NEW THIS YEAR* There's only one After Hours event for DragCon UK 2025 and it's happening Friday night. Access to After Hours is included in our All Star 2-Day and All Star Friday tickets. Buying these tickets are the only way to access After Hours.

Q: Are DragCon and the After Hours show all ages?
All are welcome at DragCon but kids 8 and under are free when accompanied by an adult with a ticket. Kids tickets cannot access After Hours, as it is a perk that comes with a paid All Star 2-Day and All Star Friday ticket only.

Q: What comes with an All Stars ticket?
All Stars tickets are the ultimate way to experience DragCon UK and come with priority access to certain DragCon experiences. This is the ticket for you if you want the best and most exclusive access, the ability to meet queens as quickly as possible, and the premium DragCon experience. All Stars tickets are available for the entire weekend, or you can purchase them for a particular day of DragCon.

All Stars ticket holders get the following perks as part of their ticket package:

NEW THIS YEAR FOR ALL STAR 2-DAY AND ALL STAR FRIDAY TICKET HOLDERS ONLY: Entry to our only After Hours event on Friday (£50 value) included with your All Star ticket - lineup to be announced soon! Being an All Star ticket holder is the only way to have access to After Hours. After Hours is NOT an included perk of the All Star Saturday ticket.

NEW THIS YEAR: To celebrate 5 years of UK’s very own RuPaul’s Drag Race, we’ve created a Limited Edition set of 8 exclusive RuPeter Badges (£100 value). There’s a special pin for every UK season of Drag Race, including Vs the World. This limited edition RuPeter badge set comes with your ticket and won’t be available any other way in the UK!

Early access to our show-floor with a special All Star only hour each day, before doors open to our general admission ticket holders. Use this priority access to find a spot on the pink carpet, line up at your favourite queens booth, or shop brand booths.

Priority lines to see queens at their booths. Move through the line faster with a queue for All Stars only.

Access to an exclusive All Star only area that includes a lounge, cash bar and food carts, and a Main Stage seating and viewing area.

Dedicated All Star credential registration area and line queue for entry

15% off official RuPaul’s DragCon merchandise at the World of Wonder booth

And of course, access to everything our general admission ticket holders get too(our entire show floor, brand booths, queen booths, main stage performances and any other programming happening throughout the event).

Q: What comes with a General Admission(Weekend or Single Day) ticket?
General Admission tickets get you access to all of DragCon during our regular hours - including programming, performances on the Main Stage during convention hours, and our full show floor featuring queen and vendor stalls. Queen stalls will have separate queues for our GA and All Stars ticket holders.

Q: Does DragCon offer payment plans for tickets?
You bet! Payment plans are available through our ticketing site, Tixr for a flat fee of £9.99. Payment plans are available for ALL ticket levels this year.

IMPORTANT INFO FOR INTERNATIONAL PURCHASERS: If you plan to utilize the payment plan option and have a pre-existing Tixr account that was previously used to purchase tickets to DragCon LA22 or LA23 in currency other than GPB(British pound sterling), you will need to create a new Tixr account with a new email address or the payment plan option will not work.

Q: What day will my favorite queen be there?
Queens create their own schedules, so we aren't able to confirm what day each queen will be present. However, the majority of queens will be at DragCon both days with a stall on the show floor and DragCon will release programming schedules prior to DragCon weekend. Most queens post their stall schedules on their socials leading up to the event. So be sure to follow your favorite queens!

Q: How do I meet queens?
Queen meet and greets happen at their booths on the show floor! Queens manage their own booths and will dictate any requirements to meet them. Requirements can be anything from nothing at all - to a minimum merch purchase. Regardless of any minimums required to meet queens: the best way to support our queens is to purchase something from them at their booths, so we encourage you to budget for this when planning for the weekend!

Q: When is the Queen's Walk?
The legendary Queen's Walk is on the morning of the first day of DragCon, Friday. Don't miss it - it's epic!!

Q: When will the programming schedule for the weekend be released?
Programming schedules for DragCon will be released no later than the weeks leading up to the show. We promise to get it released as soon as we can - we know that planning out your weekend is half of the fun! Please note that we do not release schedules for queen M&G's - queens manage their own schedules for that, so follow them on socials to stay in the loop!

Q: Are you going to be adding queens?
We're always adding queens. Keep an eye on our socials and join our mailing list for the latest announcements.

Q: Can I bring my child with me to DragCon?
Yes! DragCon is an all-ages, family friendly event and all are welcome at RuPaul’s DragCon UK. Kids 8 and under are free when accompanied by an adult with a ticket. The Kids ticket will grant them the same access to DragCon as the adult’s ticket level. Kids will be let in during All Star hours if the adult has a All Star ticket, but Kids tickets will not have access to All Star perks (ie exlcusive RuPeter Badge set and/or After Hours).

If you are coming with a child that qualifies for a Kids ticket, you will add the Kids ticket to your cart when purchasing your own DragCon ticket.

Q: I have a disability, can I bring my companion?
Please see our Accessibility section here in the FAQs for requirements.

Attendees can access the venue via the DLR and Elizabeth Line trains. Learn more ways to arrive via ExCel London’s website.

Find out more about ExCeL London's policies, amenities, and location here:

EXCEL LONDON FAQ

Find out more about ExCeL London's policies, amenities, and location here:

UK FAQ

TICKET REDEMPTION

VENUE

TRAVEL

AGE INFORMATION

COVID

ACCESSIBILITY

HARASSMENT POLICY

COMMON QUESTIONS

DragCon UK25 is committed to achieving access for all and we are continually improving best practices to ensure we exceed the national standard for accessibility at conventions.

To make your visit as comfortable and enjoyable as possible we’ve partnered with Nimbus Disability and The Access Card; a universal way of communicating your access requirements. Nimbus is a social enterprise and an organisation run by and for disabled people at DragCon UK 25 and is recognized as a lead authority on accessibility in live events and family attractions, across the UK.

We require all individuals with access requirements to register for our DragCon UK 25 Digital Access Pass (DAP) Scheme via Nimbus. Registering is a simple process and completely free.

If you don’t have an Access Card, start your access registration here.

If you do have an Access Card, link your card here.

ACCESSIBILITY WRISTBANDS

DragCon UK 25 operates an accessibility wristband system. This will help our staff and volunteers identify and assist anyone who has evidenced accessibility requirements and might require additional assistance.

Accessibility wristbands will allow attendees advanced entry to the showfloor ahead of their ticketed group. Meaning, if you are an All Star ticket holder with an accessibility wristband, you’ll enter at the top of the queue at 9AM. If you are a General Admission ticket holder with an accessibility wristband, you’ll enter at the top of that queue at 10AM.

Who is eligible?

We require all individuals with access requirements to have a DragCon UK 25 Digital Access Pass or Access Card (see above) to be eligible for our accessibility wristbands. Wristbands will be provided to individuals based on their evidenced access requirements. Registering is a simple process and completely free. If you Have a DAP or Access Card ID, Iink your account here.

Where do I collect my Accessibility Wristbands if I'm eligible?‍

Once approved your accessibility wristband can be collected upon arrival at our Accessibility Desk which is located at the entrance of the hall.

EVENT ACCESSIBILITY

COMPANION TICKETS

Free essential companion passes are available for those who require additional assistance. You will require the +1 symbol on your Access Card or DAP provided by Nimbus in order to get the Essential Companion Ticket.

Everyone must apply or connect their DAP or Access Card to confirm their access needs pre-event. The Nimbus team will confirm your status directly, once approved you will be sent a companion ticket within five working days.

ACCESS QUEUING - Accessibility queue lines will be available within the main queuing hall and at all features in the convention hall. Our staff will aim to move you through the wristbanding and ticketing as soon as possible. If you have an Access Card, ensure you have it ready for review. For those with a DAP ID, please ensure you have this ready for wristbanding. Attendees with an accessibility wristband may use All Star queues at queen booths if needed. This is not a line skip pass.

ACCESS AREAS - Accessibility areas will be available at our Main Stage. This will include seating close to the stage for those with visual and auditory impairments. A Level Viewing Platform will also be available for those requiring level Access. This will be available for those with both the Standing & Queueing and the Distances symbols on their Access Card or DAP provided by Nimbus in order to access the platform. All seating and platform access is subject to availability.

QUIET ZONE - The Excel has a prayer room facility which is available for use as a quiet space.

WHEELCHAIR ACCESSIBILITY - The ExCel London and all areas of DragCon UK25 are fully wheelchair accessible including restrooms and programming areas. An accessibility wristband will only be required to gain access to the all-level viewing platform.

WHEELCHAIR HIRE - ExCeL London is able to provide wheelchairs to those in need, free of charge. Wheelchairs can be hired from both ends of the venue, please speak to one of our security concierge for assistance.

BSL INTERPRETATION - The Main Stage and registration area will have BSL interpretation available during spoken sections of the show. Interpreters will be positioned for optimum viewing from our audio-visual access areas.

ACCESSIBLE TOILETS - There are accessible toilets in the DragCon UK25 convention halls which will be indicated on the show map.

SENSORY WARNING - Please be aware that during some performances and in some areas of the hall theatrical haze and flashing lighting effects will be used.

ASSISTANCE DOGS - DragCon UK25 welcomes Assistance Dogs. No other animals or pets are permitted. Please note that the ExCel has specific information on the admittance of Assistance Dog, which can be found here:
https://www.excel.london/visitor/venue-guide/accessibility

AUDIO DESCRIPTION & CLOSED CAPTIONING - As DragCon UK25 is a large, dynamic and one-off annual convention, we are limited in certain adjustments we can implement. Whilst we have worked with sector leaders in making the event as accessible and inclusive as possible, we are not able to provide audio descriptions or closed captioning due to the size and variety of services on offer. We do however provide free essential companion tickets to assist those with specific access requirements where necessary and are always happy to review what might work for DragCon UK25.

VENUE ACCESSIBILITY

TOILETS - There are 40 accessible toilets located throughout the building.

LEVEL ACCESS & ROUTES - The ExCel has full level access for visitors, including that of transport networks. Lift control panels are located at a height which can be easily reached by a wheelchair user. All lifts have a visual indication of the floor reached and an intercom facility activated by an alarm button. All stairs and ramps are fitted with handrails and balustrades. All public corridors and passageways have a minimum clear width of 1200mm.

ACCESSIBLE PARKING - There are 85 accessible bays on-site across The Orange Car Park. These are wide bays with minimum dimensions of 5.9m by 3.6m. Access to the building from these bays is along walkways with a gradient of no more than 1:15 and via flat entrance lifts with automatic doors. Please note: the Orange car park only permit vehicles up to a maximum of 1.9 metres height. Please note DragCon UK25 does not control pricing or availability for ExCeL parking.

MOBILITY HIRE - Mobility scooters are free of charge to hire. They are subject to availability so please email your enquiry to info@excel.london and we will confirm if there is one available for you to borrow. All you need is a form of ID which will be held as surety for the daily period of the loan.

ADDITIONAL SUPPORT & FEEDBACK
We strive to make reasonable adjustments wherever possible to ensure all guests have the best possible experience. Feedback is also important to us so please do not hesitate to get in touch and let us know how we're doing, email help@rupaulsdragcon.com

For all queries about the show itself please contact help@rupaulsdragcon.com

For queries about your registration for accessible facilities, you can contact
dragcon@nimbusdisability.com.

© 2024 World of Wonder Productions, Inc. RuPaul's DragCon and DragCon are registered trademarks of DragCon, LLC. RuPaul's Drag Race and World of Wonder are registered trademarks of World of Wonder Productions, Inc.

help@rupaulsdragcon.com

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