SALES ASSOCIATE - JOB MISSION
As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.
Key Responsibilities
Sales Achievements
Client Relationship & Portfolio Development
Daily Boutique Operations
We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian
As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.
Key Responsibilities
Sales Achievements
- Ensures a unique and exceptional client experience during a sale
- Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapts according to client(s) needs and motivations
- Strives to always improve and surprise the client(s)
- Deals with ease during negotiations and objections
- Transmits the passion and values of the Maison
- Acts as the privileged contact for the client(s) in case of After Sales
- Meets individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
- Cultivates strong client relationships and develops client loyalty
- Efficiently develops the client portfolio
- Executes targeted CRM actions
- Participates to client events and acts as an Ambassador of the Maison
Daily Boutique Operations
- Respects all brand and boutique policies and procedures
- Participates to inventories
- Participates to the set up and breakdowns at opening and closing of the boutique
- Participates to the implementation of Visual Merchandising guidelines
- Assists with special projects when requested
We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian
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Livello di anzianità
Livello medio -
Tipo di impiego
A tempo pieno -
Funzione lavorativa
Vendite, Business Development e Amministrativo -
Settori
Vendita al dettaglio di beni di lusso e gioielli
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