As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.
Key Responsibilities
Sales Achievements
Ensures a unique and exceptional client experience during a sale
Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
Adapts according to client(s) needs and motivations
Strives to always improve and surprise the client(s)
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of After Sales
Meets individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
Cultivates strong client relationships and develops client loyalty
Efficiently develops the client portfolio
Executes targeted CRM actions
Participates to client events and acts as an Ambassador of the Maison
Daily Boutique Operations
Respects all brand and boutique policies and procedures
Participates to inventories
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Assists with special projects when requested
PROFILE
We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian
Livello di anzianità
Livello medio
Tipo di impiego
A tempo pieno
Funzione lavorativa
Vendite, Business Development e Amministrativo
Settori
Vendita al dettaglio di beni di lusso e gioielli
Le referenze raddoppiano le tue probabilità di ottenere un colloquio presso Cartier