ManageEngine MSP Solutions

ManageEngine MSP Solutions

Software Development

Unified MSP platform: Trusted by leading MSPs and MSSPs

About us

At ManageEngine MSP, we are dedicated to partnering with IT service providers to deliver a unified software ecosystem for their client management. By equipping top IT providers with essential tools and services, we ensure they can deliver exceptional IT service delivery, foster growth and excel in their operations. We've been in the MSP solutions market for over a decade, connecting with motivated MSPs focused on accelerating their business growth and building a stronger IT community. Our R&D and engineering efforts to develop software are based on MSP community requirements and features that are most needed in the IT service provider market. Our software development extends to the three primary pillars of IT service providers, namely: Remote Monitoring & Management (RMM) Professional Services Automation (PSA) IT Security With our "𝗯𝘂𝗶𝗹𝗱, 𝗱𝗼𝗻'𝘁 𝗮𝗰𝗾𝘂𝗶𝗿𝗲" strategy, our customizations and offerings are simpler and more affordable, ensuring a value-driven experience. Our brand provides a comprehensive suite of tools covering every aspect of service providers' needs. Join us to learn more and partner for success!

Website
msp.manageengine.com
Industry
Software Development
Company size
10,001+ employees
Headquarters
Del Valle, Texas
Specialties
IT Security, IT Management, Remote Monitoring & Management (RMM), and Professional Services Automation (PSA)

Updates

  • Elevate your MSP's security and compliance posture with ServiceDesk Plus MSP version 14.8! This new release includes seamless integration with ManageEngine PAM360, allowing administrators to securely grant privileged access to technicians for performing remote help desk operations on target machines. Learn more about the latest release and enhancements: https://lnkd.in/gcHPVcz9 If you are new to ServiceDesk Plus MSP and are wondering how it can help you deliver exceptional managed services, read more about it here: https://lnkd.in/gfspBUUA #PSA #PAM360 #MSP #NewRelease 

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  • 🤖 𝗜𝘁'𝘀 𝘁𝗶𝗺𝗲 𝘁𝗼 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗔𝗜! AI networking is a new concept that is pulling in a crowd lately, especially with IT analysts and service providers. So, what's the deal here? AI networking infuses ML and AI into networking to connect users, data, devices, and resources more easily. This incorporation of ML and AI concepts aims to improve enterprise networking through optimized network management, performance optimization, network security, and easy troubleshooting. 👩💻𝗛𝗼𝘄 𝗱𝗼𝗲𝘀 𝗔𝗜 𝗻𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗼𝗿𝗸? AI networking continuously monitors your client's network and analyzes the extensive data collected. This data is compared with raw data to check for any anomaly; when found, the anomaly will be automatically resolved by AI, which has the capability to make intelligent decisions. Based on the data received, the AI agents will be able to adapt your client's network according to the situation, i.e., changing the security levels of the network based on identified movements. Your network operating technicians can keep tabs on this process and focus on improving the network's performance, security, and user experience rather than repeatedly working on troubleshooting. AI networking can benefit your business by: 📌Enabling faster and more agile issue resolution 📌Providing pronounced visibility into a client's network, enabling easier workflows 📌Balancing network operations management, resulting in low-cost yet effective operations 📌Employing increased automation to enable technicians to focus on building a robust, future-proof network   Be it LAN, WAN, software-defined-WAN, managed network services, or multi-cloud networking, AI fits everywhere. Get started with AI networking now. #ai #artificialintelligence #networking #itmanagement #msp #mssp #manageengine

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  • 🏃♂️ Service providers strive hard to avoid seeing the message "404 Not Found" or any downtime warnings. This commitment to keeping IT systems up and running is crucial. In the effort to maintain continuous operation and achieve maximum uptime, we often overlook some interesting and fun facts behind our daily networking activities. From the origins of error codes to the hidden quirks of internet protocols, there is a lot to discover. These tidbits not only enrich our understanding but also add a touch of intrigue to the technical world. Don't worry, we'll keep you covered with more such interesting and quick reads. Stay tuned with us! #msp #itmanagement #mssp #itsecurity #manageengine

  • 🖥Network monitoring enables network administrators to establish a highly available IT infrastructure for their business. Network admins can achieve this by installing a network monitoring software; which shall be used to record the usage of networking devices continuously and figure out possible ways to enhance the operational efficiency & security of these components. A networking monitoring tool also allows the admins to troubleshoot problems and audit the network performance from a centralized management approach. It builds your IT infrastructure with security, productivity, scalability, and a lot more approaches. Check this article to know more about network monitoring and how RMM Central helps you in the best possible way: https://lnkd.in/gXVzk9Xu #networkmonitoring #rmm #msp #mssp #itmanagement #manageditservices

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  • 🚀 Managing multi-client networks can bring an avalanche of events and processes to attend to. This takes up precious time away from IT personnel which could be spent on business-critical operations. OpManager MSP comes with pre-built array of workflows, enabling you to configure quick resolutions, workarounds and much more. Take a look now into OpManager MSP's workflows suite. https://lnkd.in/gSG2nJN2 #networkmanagement #itmanagement #servicedelivery #msp #manageditservices

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  • ManageEngine MSP Solutions reposted this

    Witnessing lucrative profits for managed service providers (MSPs) isn't a distant dream—it's just a few strategic steps away. With the right approach, any MSP can elevate their revenue and witness sustained growth. Let's delve into a profit strategy framework that revolves around three key pillars: 🚀 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗶𝗻𝗴 𝘀𝗮𝗹𝗲𝘀 𝙋𝙧𝙞𝙘𝙞𝙣𝙜 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙮: Finding the sweet spot between cost and quality is crucial. Market research is your compass here; it helps set prices that reflect the value you provide, enticing customers without overpricing your services. Use value-based pricing instead of numbers that seem attractive on websites. 𝙏𝙖𝙧𝙜𝙚𝙩𝙚𝙙 𝙢𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜: Focus your efforts on sectors that align closely with your offerings, ensuring a mutually beneficial relationship where satisfied customers become your best advocates. 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙧𝙚𝙩𝙚𝙣𝙩𝙞𝙤𝙣: A lost customer is more than just a revenue dip; it's a blow to your reputation. Prioritize customer satisfaction, nurturing long-term relationships that not only renew contracts but also amplify your brand through word-of-mouth.   💸 𝗥𝗲𝗱𝘂𝗰𝗶𝗻𝗴 𝗶𝗻𝗽𝘂𝘁 𝗰𝗼𝘀𝘁𝘀 𝙀𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙩 𝙧𝙚𝙨𝙤𝙪𝙧𝙘𝙚 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: Your team is your greatest asset. Invest in hiring wisely and nurturing talent, ensuring every member contributes effectively to your company's growth trajectory. 𝙎𝙢𝙖𝙧𝙩 𝙞𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩𝙨: Spending excessively on tools and infrastructure can eat into your profits. Adopt a customer-centric approach to procurement, prioritizing solutions that offer maximum value for every dollar spent.   🚚 𝗜𝗺𝗽𝗿𝗼𝘃𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Stay ahead of the curve by leveraging emerging tech trends. Armed with powerful tools and frameworks, you can swiftly address customer needs, delivering solutions that are both effective and future-proof.   At ManageEngine, we understand the challenges service providers face firsthand. That's why we're committed to empowering MSPs like you to maximize profitability through strategic partnerships. Endpoint Central MSP, our cutting-edge endpoint management tool, is specially engineered for MSPs to streamline endpoint management and operations. To get started on this journey together, we're offering management for your first 250 endpoints at no cost for a year. Read more about the solution and its features here: https://lnkd.in/gxa87376 #msp #itmanagement #manageditservices #endpointmanagement

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  • Witnessing lucrative profits for managed service providers (MSPs) isn't a distant dream—it's just a few strategic steps away. With the right approach, any MSP can elevate their revenue and witness sustained growth. Let's delve into a profit strategy framework that revolves around three key pillars: 🚀 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗶𝗻𝗴 𝘀𝗮𝗹𝗲𝘀 𝙋𝙧𝙞𝙘𝙞𝙣𝙜 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙮: Finding the sweet spot between cost and quality is crucial. Market research is your compass here; it helps set prices that reflect the value you provide, enticing customers without overpricing your services. Use value-based pricing instead of numbers that seem attractive on websites. 𝙏𝙖𝙧𝙜𝙚𝙩𝙚𝙙 𝙢𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜: Focus your efforts on sectors that align closely with your offerings, ensuring a mutually beneficial relationship where satisfied customers become your best advocates. 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙧𝙚𝙩𝙚𝙣𝙩𝙞𝙤𝙣: A lost customer is more than just a revenue dip; it's a blow to your reputation. Prioritize customer satisfaction, nurturing long-term relationships that not only renew contracts but also amplify your brand through word-of-mouth.   💸 𝗥𝗲𝗱𝘂𝗰𝗶𝗻𝗴 𝗶𝗻𝗽𝘂𝘁 𝗰𝗼𝘀𝘁𝘀 𝙀𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙩 𝙧𝙚𝙨𝙤𝙪𝙧𝙘𝙚 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: Your team is your greatest asset. Invest in hiring wisely and nurturing talent, ensuring every member contributes effectively to your company's growth trajectory. 𝙎𝙢𝙖𝙧𝙩 𝙞𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩𝙨: Spending excessively on tools and infrastructure can eat into your profits. Adopt a customer-centric approach to procurement, prioritizing solutions that offer maximum value for every dollar spent.   🚚 𝗜𝗺𝗽𝗿𝗼𝘃𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Stay ahead of the curve by leveraging emerging tech trends. Armed with powerful tools and frameworks, you can swiftly address customer needs, delivering solutions that are both effective and future-proof.   At ManageEngine, we understand the challenges service providers face firsthand. That's why we're committed to empowering MSPs like you to maximize profitability through strategic partnerships. Endpoint Central MSP, our cutting-edge endpoint management tool, is specially engineered for MSPs to streamline endpoint management and operations. To get started on this journey together, we're offering management for your first 250 endpoints at no cost for a year. Read more about the solution and its features here: https://lnkd.in/gxa87376 #msp #itmanagement #manageditservices #endpointmanagement

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  • 💰 Investing in digital solutions and strategic planning when purchasing tools can significantly enhance the return on investment for service providers. With reports indicating that IT experts in the ANZ region can expect an inflation rate of 4.3% in the upcoming years, the importance of digital investments is growing even more. 💸 Service providers are already under budget constraints and pressure to make digital investments. The additional impact of macroeconomic factors and inflation expectations can further tighten the capital available for tools and services.   In light of these challenges, ManageEngine is rolling out an exclusive offer for MSPs. Special Offer: 𝗢𝘂𝗿 𝗲𝗻𝗱𝗽𝗼𝗶𝗻𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗶𝘀 𝗻𝗼𝘄 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝘄𝗶𝘁𝗵 𝟮𝟱𝟬 𝗲𝗻𝗱𝗽𝗼𝗶𝗻𝘁𝘀 𝗳𝗼𝗿 𝗳𝗿𝗲𝗲 𝗳𝗼𝗿 𝗼𝗻𝗲 𝘆𝗲𝗮𝗿. 𝗬𝗼𝘂 𝗰𝗮𝗻 𝘀𝗶𝗴𝗻 𝘂𝗽 𝗮𝗻𝗱 𝘁𝗮𝗸𝗲 𝗮𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲 𝗼𝗳 𝘁𝗵𝗶𝘀 𝗼𝗳𝗳𝗲𝗿 𝗵𝗲𝗿𝗲: https://lnkd.in/g_-khvkU Take advantage of this opportunity to fortify your endpoint management strategy without impacting your budget. #itmanagement #manageditservices #msp #mssp #manageengine #cybersecurity #endpointmanagement

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