Senior Business Analyst

Senior Business Analyst Job Description

The Senior Business Analyst provides strategic business analysis services to business partners. The focus of this position is to work closely with the business units to gain in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the documenting capabilities needed to address business challenges.

The Senior Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level.

Hiring Criteria

Looking for Business Analyst with minimum 20 Years of work experience.

CTC:10 LPA

Job Location: Hybrid/WFO/WFH/Freelancer.

Looking for genuine application.

Application Criteria

People with at least 20 years of work experience can be eligible.

People with all mandatory skills mentioned below are applicable.

Job Description

Job description mentioned below please go through it and if you that eligible criteria only can share their profiles on our email:

recruit@nhclindia.com

Responsibilities

Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices

Support and align efforts to meet customer and business needs

Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results

Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)

Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships

Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results

Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies

Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities

Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)

Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

Identify improvement opportunities (proactive and reactive)

Elicit and clearly document business and systems requirements

Assess business process and system inefficiencies

Identify ways to increase adoption and customer satisfaction

Demonstrated fluency in business processes and process differentiation

Ability to analyse and synthesize business requirements, including recognizing patterns and conceptualizing processes

Understand and negotiate needs and expectations of multiple stakeholders

Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementations

Assist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriate

Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.

Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts

Meet with project team regularly to review project deliverables and deadlines

Develop and execute test plans

Support system conversions, upgrades, enhancements

Requirements

Must have experience working on large scale projects as well as handling day-to-day operational requests from the business

Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills

Understanding of Indices, fundamentals and analytical data, returns level data etc.

Data analysis – Must have proficiency with SQL, Microsoft Excel

Senior Business Analyst Top Skills & Proficiencies

Communication.

Customer interaction on ERP (SAP& ODOO).

Visualization of customer requirements.

Hand on work with ERP Modules.

Customer problem solving.

Skills on Sales, Accounting, Finance etc. modules.

Business Operations

ERP Implementation, Customer Focus.

Customer interaction & delivery team.

Managing stack holders

Multitask

Skills: customer satisfaction,managing project scope,sap,erp,microsoft excel,large scale projects,managing stack holders,issue logs,returns level data,system conversions,quality improvement,powerpoint presentations,adjusting schedules,communication,analytical data,project schedules,information systems,visualization,determining daily priorities,project management,indices,erp modules,data management,multitask,test plans,presentations,data transfer collection,business analysis,data analysis,identifying business needs,analyse and synthesize business requirements,sql