Senior Business Analyst

Senior Analyst

Grow. Learn. Thrive. Giant Eagle is where your career can soar high. At Giant Eagle, you are so much more than an employee. You are part of the Family.

About the Company

Since our founding in 1931, Giant Eagle, Inc. has evolved into one of the top 40 largest private corporations in the U.S. and one of the country’s largest food retailers and distributors. With more than 37,000 Team Members and $9.7billion in revenue, we are committed to investing in people, technology, and data to elevate our customer’s experience across multiple touchpoints. It helps us follow on our commitment to serving others and improving our communities.

About Giant Eagle Bangalore

The Giant Eagle GCC in Bangalore is our global capability center. Our team of more than 350 members at the GCC enables us to expand internal capabilities in the areas such as data analytics, merchandising and eCommerce, quality engineering, and automation to generate insights for faster decision-making and help us accelerate our business strategy. Our team in India plays a pivotal role in helping the company transition to new ways of working by redefining the food and grocery shopping experience for over 4.6 million customers.

Role Description

As a Senior Analyst on the Marketing Data Platforms team, you will be working on a team to bring customer-centric personalization to life. In this role, you will be empowered to develop data solutions in support of analytics, data science, and business partners to understand capability requirements and develop data solutions based on priorities. This key contributor role will collaborate with product managers, architects, technology teams, analysts, marketing operations specialists, and monetization business partners to understand capabilities and that will be brought to life for Giant Eagle’s 4M+ customers. The ideal candidate will have experience within multiple technology platforms (e.g. GCP, Engagement Platforms, Customer Data Platform, Ad-Tech, etc.) while providing the vision and design for integrating customer data. Additional key skills and qualifications below:

Primary Job Responsibilities

• Led and collaborate product analytics requirements gathering and translating into app and web events data collection plans.
• Implementation of data plan events for digital product features and translate product requirements into technical needs for web and mobile developers to implement.
• Provide strategic recommendations to program leads, product managers, designers, business strategy and marketing leads based on analysis of our products
• Partner with stakeholders to understand product goals and how we can develop the right set of KPIs to track and support their vision and tie it to firm performance. This involves asking the right questions and understanding the business needs of cross-functional stakeholders
• Partner with Analytics leadership to develop an analytics strategy that enables self-service analytics and sets the direction for insights needed to deliver organizational outcomes for end-users within the product domain
• Become familiar with the vast suite of technical tools available to deploy; pursue technical training and development opportunities, and strive to continuously build knowledge and skills

Role Requirements

• Experience working in a cloud-based data warehouse environment (Azure, Snowflake, BigQuery, etc.)
• Experience with product/marketing event-level data collection and analytical tools (Amplitude , mParticle, Google Analytics, etc.)
• Experience with Customer Data Platforms event definitions and tag (Adobe)
• Knowledge of App and Web
• 5+ years of professional experience with 2+ years focused in business intelligence/analytics
• Knowledge of data visualization tools, e.g. Tableau / Looker / PowerBI
• Knowledge of data architecture best practices
• Experience conducting statistical analyses and data wrangling tasks utilizing Python, R, SQL, or similar programming languages required.