We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desireto promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the stores profitability.
Responsibilities
Greet and direct customers
Provide accurate information (e.g. product features, pricing, and after-sales services)
Answer Customers Questions About Specific Products
Conduct price and feature comparisons to facilitate purchasing
Cross-sell and Up-sell products
Ensure racks are fully and stocked (Coordinate with the Retail Team )
Ensuring Aesthetic displaying the stock (Coordinate with the GIVA VM team)
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Report customer feedback, Daily sales details, Daily Customer Walkin to the Team Stay up-to-date with new products/services
Act as a bridge between the offline stores and the corporate office
Requirements
Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
Understanding of the retail sales process
Familiarity with consumer behavior patterns
Knowledge of inventory stocking procedures
Basic Analytical Skills
Track record of achieving sales targets
Excellent communication skills, relationship building
Ability to perform in fast-paced environments
Flexible to work various shifts
Familiarity with the local language
Seniority level
Executive
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
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