Manage and maintain the organization's IT infrastructure, including but not limited to Exchange Online, Teams, and other Office 365 applications.
Manage email Services (Exchange / Exchange Online), establish, and maintain O365 Exchange mailboxes, user accounts, distribution groups and establishes infrastructure mailbox constraints and advise on enterprise messaging policies.
Office 365 Exchange Online administration (Domains, Policies, Transport Rules, Spam administration and Microsoft Defender etc.)
Responsible for Microsoft Azure Active Directory, Licensing, and other identity management components
Implement and enforce security policies and procedures to protect the organization's IT infrastructure from unauthorized access, viruses, and other security threats.
Responsible for the security and reliability of Microsoft Azure, Microsoft Office 365 systems and services and Exchange Online
Provide technical support to end-users, troubleshoot hardware and software issues, and resolve technical problems in a timely manner.
Configure, monitor, and troubleshoot network devices, including routers, switches, and firewalls to ensure optimal network performance and security.
Implement and manage data backup and recovery solutions to safeguard critical business data and minimize downtime in the event of system failures.
Install, configure, and update software applications, operating systems, and patches to ensure systems are up-to-date and secure.
Evaluate, recommend, and purchase hardware and software solutions that meet the organization's IT requirements and budget constraints.
Liaise with external vendors and service providers to procure IT equipment and services, negotiate contracts, and resolve issues.
Maintain accurate documentation of IT systems, configurations, and procedures to facilitate troubleshooting and knowledge sharing.
Develop and enforce IT policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards.
Preferred Candidate Profile
Bachelor's degree in Computer Science, Information Technology, or related field.
5+ years of experience in IT administration, preferably in a corporate environment.
Strong technical skills with proficiency in Microsoft 365 suite of services - Mandatory.
Excellent troubleshooting skills with the ability to diagnose and resolve hardware, software, and network issues.
Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users.
Detail-oriented with a proactive approach to problem-solving and decision-making.
Ability to work independently and collaboratively in a fast-paced environment.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Technology, Information and Media
Referrals increase your chances of interviewing at Inxite Out by 2x