Our client is the industry-leading provider of AI Assisted Conversational messaging solutions. They help Professionals and Institutes such as Doctor, Lawyers and Hospitals and Education Institutes drive consumer experience over text messaging channels like SMS/ Whatsapp in their Enquiry management and Customer support processes. As a forward-thinking global company, it continues to innovate and develop cutting-edge technologies like Conversational AI, Chatbots, and Omnichannel solutions that redefine how businesses digitally communicate with their customers. They integrate with Top CRMs like Salesforce, Zoho, Hubspot among others to drive engagement in key moments, and have acquired 5000 customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to large global staffing companies and large insurance companies).
They are growing at a fast pace and seeking senior candidates to join their leadership team. As the Director of Product Management, you will be responsible for overseeing and implementing product development policies, objectives, and initiatives as well as leading research for new products, product enhancements, and product design.
Key responsibilities:
Become a product expert on all SMS-Magicsolutions by understanding the technical aspects of the product and its underlying technologies
Develop and execute a go-to-market strategy that addresses product, pricing, messaging, competitive positioning, product launch and promotion
Create prototypes or minimal viable products (MVPs) to validate assumptions and gather feedback
Work closely with UX/UI designers to ensure that the product delivers an excellent user experience. Ensure that development teams have a clear understanding of prioritized features and user stories
Build and own the product roadmap and timeline. Work with Development leaders to oversee development resources, including managing ROI, timelines, and deliverables. Coordinate with development, QA, and operations teams to manage the release cycle
Monitor and report progress of projects within agreed upon timeframes
Write very high quality BRD, PRDs, Epics and User Stories
Write status updates, iteration delivery and release notes as necessary
Monitor internal processes for efficiency and validity pre & post product launch/changes. Work within agile development methodologies, actively participating in sprint planning, backlog grooming, and other agile ceremonies
Create and analyze financial proposals related to product development and provide supporting content showing allocation of funds to execute these plans
Work with the leadership team on driving product strategy, in both new and existing products, to increase overall market share, revenue and customer loyalty
Develop/implement a suite of Key Performance Indicators (KPIs) to measure product performance including profitability, customer satisfaction metrics, compliance, and delivery efficiency
What we need:
Bachelor’s Degree in Technology related field
Proven experience in Software Development and Product Management
15+ years of experience leading product teams in a fast-paced business environment as Product Leader on Software Platform or SaaS solution
Proven ability to lead and influence cross-functional teams
Demonstrated success in delivering high-impact products
Excellent communication skills, both verbal and in writing
Familiarity with design thinking principles, Strong problem-solving skills & experience in agile development methodologies
Skilled at data analytics focused on identifying opportunities, driving insights, and measuring value
Proven strategic and tactical leadership, motivation, and decision-making skills
Company Benefits:
Attractive Salary: Enjoy a generous fixed compensation that recognizes your expertise and leadership
Performance-Based Incentives: Your contributions and achievements will be rewarded through performance-based incentives, reflecting the value you bring to the organization
Bonus Compensation: Standout performance may lead to additional bonuses through the reward process, recognizing your exceptional contributions
Comprehensive Insurance Coverage: Group medical insurance for you, your spouse, and two children, along with personal accidental insurance
Shift Allowance: Additional compensation is offered for specific shifts, ensuring that you are fairly rewarded for your commitment and dedication
Work-Life Balance: Well-being of employees is at the forefront. Work in an environment that promotes a healthy work-life fit, allowing you to excel in both your professional and personal life
If you are passionate about creating innovative products and shaping the future of messaging solutions, we look forward to having a discussion with you.
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Seniority level
Executive
Employment type
Full-time
Job function
Product Management and Marketing
Industries
Internet Publishing
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