Director of Product Management - Supply Chain Management

Future of work: Mandate 1 - Employees will come to the office twice or thrice a week at their base location and work remotely for the remaining days.

Job Profile: Director - Product Management - Supply Chain Management & Warehouse Management System

Location: Bangalore | Karnataka

Years of Experience: 10-15 Years

ABOUT THE TEAM & ROLE:

Instamart Supply Chain Management (SCM) team with the focus on building products to drive efficiency and lowering costs across the breadth of the Supply Chain, while ensuring the best end-customer experience. The special focus would be on inventory management at the dark stores, focusing on the efficiency of pick-pack dispatch of consumer orders along with managing the order life cycle experience of manpower.

SCM product stream builds products in the following domains:

• Inventory management at the pods: Building and optimizing inward flow at the dark stores along with handling audit, first expiry first out, and wastage.
• Pick-pack dispatch: Efficiently managing consumer orders w.r.t. speed at the dark stores along with ensuring minimal defects for the consumer
• Managing the lifecycle of retail force: Onboarding, training, creating tools for easing their work, payout management, and rostering management to name a few
• Demand Planning - Prediction & Replenishment Systems: demand forecasting and purchase order qty determination for FMCG and fresh items
• Logistics - Middle-mile: Transport Management systems that optimize the movement planning between warehouses and pods
• Warehouse Management Systems (WMS): Put-away, inventory management, planogramming, packaging, picking, packing, and outwarding workflows
• Pod Management Systems - Integration with WMS, Put-away, inventory management, planogramming, picking, packing, and order handover workflows

Director of Product Management at Swiggy spearheads the Product efforts for one or more diverse businesses. They closely collaborate with internal product teams, engineering teams, UX researchers/designers, data scientists, analytics, marketing, and business to build a strategy and roadmap for their respective charter helping our power users find value and convenience in the most efficient manner leading to continued customer delight and seamless experiences.

What will you get to do here?

● Establish & own long-term vision for building Supply Chain Management, Logistics, Warehouse Management Systems, Inventory Management, and Product engagements at Swiggy while strategizing, planning, and influencing to deliver on the planned roadmap

● Partnering with business, operations, product, marketing, supply, and Analytics teams to deliver on the roadmap while unlocking long-term value for our customers and internal stakeholders. Collaborate with cross-functional teams to define strategic roadmaps across Swiggy's focus areas based on the AOP targets and execute as per the aligned roadmaps

● Collaborate with product teams across the org to ideate and find win-win-win solutions on common objectives across multiple categories and product lines impacted

● Facilitate and nurture team members at all levels to design and build differentiated experiences to Foster a culture of innovation & learning with a high emphasis on sustainable rituals

● Determine the targets/success metrics for the Supply Chain Products org based on the organizational strategy and be the custodian for these metrics.

What qualities are we looking for?

● Minimum 8 years of work experience in Product Management with extensive experience in user research, consumer backward thinking, design thinking, and building non-functional consumer/ driver/seller experiences in commerce platforms.

● Product management experience in the consumer internet industry. Experience in Supply Chain Management, Logistics, Warehouse Management Systems, Inventory Management.

● Go-getter attitude and willingness to be hands-on with a solid ability to communicate and work collaboratively with others.

● We have a proven track record of building and shipping high-quality data products in large internet companies impacting millions of users.

● You are consumer obsessed, but you can walk a tightrope balancing consumer delight with potentially orthogonal org goals.

● Well-versed in running experiments & is considered an expert in analyzing data, showcasing a deep understanding of the 360-degree interaction effects and potential long-term impacts, can cull out the unknowns and hedge against them.

● Ability to lead a high-performing data science, analytics, engineering, technology, and business team.

● You have demonstrated experience working across multiple products, and various stakeholders and exerted a high degree of influence across several teams/functions leading to successful outcomes. You thrive in managing a charter with a big impact & multiple intersections in a large org

● Excellent problem-solving, critical thinking, and communication skills. Highly customer-obsessed review with a deep understanding of customer needs and aspirations

● Be able to work under pressure and deliver tangible business impact under time-critical conditions.

Former entrepreneurs if you have ever started up! We want to talk to you!

To summarize, we need ‘game changers’ who Never Settle !! Do you have what it takes? Please give us a holler!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.