As an Deputy Manger Key Accounts, you will drive the overall sales performance of the designated accounts/region. You will develop sales practices and co-ordinate with teams to maximise sales from assigned accounts and through new customer acquisition. (Region: Chandigarh)
You Will Make an Impact By:
Act as main point of contact for the customers and therefore own the customer accounts .
Work closely with the manager to develop & execute strategic plans hence achieve sales and margin targets with responsible accounts and/or Dealers .
Exploring business expansion opportunities with existing customers and distributors to increase revenue and profitability .
Ensure customer satisfactions by handling customer needs, building strong professional relationships , ensuring quality products and services delivered.
Provide technical support through effective troubleshooting and issue resolution for the customers.
Ensure right channelisation of internal resources (time, effort, cost, etc.)
Collaborate with internal stakeholders to ensure seamless customer experience, such as : Product Management, R&D, TechCentres, Operations & Supply Chain, Finance, and other sales colleagues .
Implement annual price increases and new product introductions in your region/assigned accounts.
Enable external distribution partners/dealers to become independent and act as extended sales team for the organisation .
Perform related sales tasks such as process management through C4C, order processing, timely payment collections , and accurate Sales forecasting.
Continuously monitor and analyse the competitive landscape.
Skills You Bring:
Educational Qualification: B.Tech / B.E – Chemical / Electroplating or M.Sc.
Experience: 5 - 7 years of exp. from relevant/related industry
Knowledge of MS Office and SAP
Good communication skills in English and regional language (preferred)
Field experience in Plating and Chemical processes in the manufacturing of Printed Circuit board /Electronic coatings. (preferred)
Key competencies: Customer orientation, Relationship building, Business Acumen, Product and Service expertise, delivering the solution, resilience, negotiations, strong sense of ownership amongst others
Place of Posting – Chandigarh
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales
Industries
Semiconductor Manufacturing
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