Shivin Tikoo

Mumbai, Maharashtra, India Contact Info
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Shivin, as the CHRO for Mahindra First Choice Wheels, oversees all aspects of HR domain…

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  • Mahindra First Choice Wheels Ltd

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Licenses & Certifications

Publications

  • The curious case of traits vs competencies

    People Matters

    Other authors
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  • The Dynamicity of Legitimacy and Sensemaking by Top Management and Consultants During Complex Change

    Academy of Management Annual Meeting Proceedings

    We examine how organizational consultants shape the change process in a large-scale and complex organizational change and establish legitimacy by studying a longitudinal change process in a large automotive company in India. We study legitimacy tactics used by the consultants, the implementation team and change sponsors from the perspective of institutional theory and understand the temporal dynamics of the tactics as used by these actors. We show that the consultants and the implementation…

    We examine how organizational consultants shape the change process in a large-scale and complex organizational change and establish legitimacy by studying a longitudinal change process in a large automotive company in India. We study legitimacy tactics used by the consultants, the implementation team and change sponsors from the perspective of institutional theory and understand the temporal dynamics of the tactics as used by these actors. We show that the consultants and the implementation team often operate with a single identity during the change process and study the loss and repair of legitimacy during the change process.

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  • Understanding Human Nature, Temporal and Resource Assumptions in Organization Change

    Academy of Management Annual Meeting Proceedings

    Though academic literature has covered organizational change management for more than seven decades, an intriguing question arises “Why do most organizational change efforts fail to achieve the desired goals?”. Given that the majority of large complex change management efforts fail, the fundamental question which intrigues researchers are the reasons for such change failure. One of the possible reasons can be that classical change management theories are based on simplistic assumptions related…

    Though academic literature has covered organizational change management for more than seven decades, an intriguing question arises “Why do most organizational change efforts fail to achieve the desired goals?”. Given that the majority of large complex change management efforts fail, the fundamental question which intrigues researchers are the reasons for such change failure. One of the possible reasons can be that classical change management theories are based on simplistic assumptions related to resources, temporal and human nature. We investigate and illustrate assumptions related to time, human nature and resources in the context of change management theories. The assumptions in these theories are unrealistic, which hinder our understanding of change management. We posit that a more realistic understanding will help to understand the complex change management process, which will help managers to better implement change management in practice.

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  • 4 Pillars To Leveraging Technology In Hybrid Workspaces

    Human Capital

    4 Pillars To Leveraging Technology In Hybrid Workspaces

    Other authors
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  • Making your Chatbot Chattier

    Human Capital

    While chatbots are widely used to manage employee queries and process transactions, organizations can also leverage them to drive their people agenda and cultural transformation.

    Other authors
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  • PROFESSIONALISATION OF HR AT MAHINDRA: TRIGGER FOR TRANSFORMATION

    IIM Ahmedabad Case Study

    The three cases provide a longitudinal account of the transformation of the Human Resource (HR) division of Mahindra’s Automotive and Farm Equipment Sector (AFS). An aspirational nudge from the Managing Director about the need for a more strategic HR role triggered the transformation exercise. The follow-up diagnostic study revealed significant gaps in the readiness of the HR division for the future. The redesigned HR organisation with three pillars of Shared Services, HR Business Partners, and…

    The three cases provide a longitudinal account of the transformation of the Human Resource (HR) division of Mahindra’s Automotive and Farm Equipment Sector (AFS). An aspirational nudge from the Managing Director about the need for a more strategic HR role triggered the transformation exercise. The follow-up diagnostic study revealed significant gaps in the readiness of the HR division for the future. The redesigned HR organisation with three pillars of Shared Services, HR Business Partners, and Centre of Excellence turned out to be quite successful. The efficiency improved, and HR gained a reputation for being a strategic partner to the business. With a high degree of standardised processes, the HR organisation seemed ready for digitisation. The three cases have been written in a way so as to provide the readers a detailed description of the diagnostic process in Case A, the restructuring and change process in Case B, and the impact of the transformation exercise in Case C.

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  • Professionalization of HR at Mahindra (A): Trigger for Transformation

    Harvard Business Publishing

    HR Transformation case study at Mahindra Auto & Farm Sectors

    Other authors
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  • The world of small data and HR insighting

    People Matters

    From experimenting to going through a customer’s journey, here’s how can focus on driving the right employee experience.

    Other authors
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  • How should the unconventional future ready workplace be built?

    People Matters

    How should the unconventional future ready workplace be built?

    Other authors
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  • How to Create a Compelling Recognition Experience

    People Matters

    The "what" and the "how" of creating a compelling recognition experience.

    Other authors
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  • Kaustubham - Recognition Experience

    Tata Institute of Social Science

    Other authors
  • Creating a compelling Employee Value Proposition

    People Matters

    Over 4K views on website

    This chapter is an excerpt from the author's book "Demystifying HR" available on Kindle. "Demystifying HR" is an attempt to explain HR concepts based on author's experience as an HR practitioner across industries like manufacturing, IT and pharma.

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  • Demystifying HR

    Amazon Kindle

    Over 1000 + copies sold / distributed

    Rated 4.2 / 5.0 in Goodreads

    How would you create a compelling employee value proposition for your organization? How can I check if HR processes & offerings are aligned to EVP? What are trends to watch out for designing capability building interventions? How can you contextualize competency for role specific requirements? How can you design career frameworks for your organization? How can I define “culture” at the workplace? How can you create…

    Over 1000 + copies sold / distributed

    Rated 4.2 / 5.0 in Goodreads

    How would you create a compelling employee value proposition for your organization? How can I check if HR processes & offerings are aligned to EVP? What are trends to watch out for designing capability building interventions? How can you contextualize competency for role specific requirements? How can you design career frameworks for your organization? How can I define “culture” at the workplace? How can you create an inhouse employee engagement tool? How can you use analytics to determine “predictors of success” for new hire? What are the steps required in any HR benchmarking process? How can I use OD Diagnostic model to ascertain business problem? How can HR social media strategy align with business needs? How can we improve HR insighting capability?

    “Demystifying HR” is an attempt by author to explain such HR concepts based on his experience as HR practitioner. Each chapter addresses key challenges pertaining to people processes and can help define high-performance HR practices in your organization. Some new concepts related to social media strategy, Gen Y engagement and HR insighting have been added. The approach suggested is industry agnostic and can be readily implemented or customized for your industry and organization. The high point is the simplistic language and can be used by students, academics and practitioners of HR domain.

    The objective of the book is to bring together these insights from not only diverse aspects of HR but also uncover principles for HR that are industry & organization maturity level agnostic. This book will enable HR professionals to develop an approach for frequently occurring HR challenges in workplace. The approach suggested in the book is based on my experience and exposure working on various projects and assignments.

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Projects

Honors & Awards

  • ED Excellence Award

    Executive Director

    HR policy simplification exercise

  • Emerging OD Practitioner Award

    OD Network

    Emerging OD Practitioner Award (https://www.odnetwork.org/page/award-winners)
    First Indian to be conferred this prestigious recognition

  • Rise through Diversity Awards 2019 - Spectrum Pioneer Award

    Corporate Rise Team

    Group wide award for mTalk

  • Rise Award Level 2

    Central Rise Team

    Rise Award Level 2 for mTalk implementation

  • HR Business Impact Award 2017

    Human Resource

    For conceptualization and implementation of Platform Structure

  • HR Whitepaper Competition 2017

    Human Resource

    Presented Total Rewards tool for redefining compensation and benefits structure based on individual needs and providing more clarity to the individual

  • ShadowBoard 2017

    Mahindra Group Executive Board

    Won Shadowboard 2017 award - cross functional team of young managers for challenging business conventions

    Presented V.A.N.I. tool for enhancing sales conversion and effectiveness using machine learning

  • Are you in the List 2013

    People Matters

    Recognized as "Top Emerging Future HR Leaders" in Are you in the List 2013

  • Shadow Board 2013 Finalist

    Mahindra & Mahindra

    Represented Tractor & Farm Mechanization Business (FES) in Shadow Board Finals in Blue Chip Annual Conference, Cape Town South Africa
    Among top 3 winners out of 14 sector presentations

  • Future Bytes case study - First People Conference

    SHRM India

    National level Winner, Future Bytes – First People Conference, SHRM from over 500 entries for providing innovative solutions on three future case scenarios affecting people practices in Year 2025

Languages

  • Hindi

    Limited working proficiency

  • Kashmiri

    Elementary proficiency

  • English

    Full professional proficiency

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