R360 Group

R360 Group

IT Services and IT Consulting

Bangalore, Karnataka 22,759 followers

About us

R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organizations to earn customer loyalty every day. For over 18 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Standard Chartered Bank, American Express, HDFC Bank, ICICI Bank, and Axis Bank. We have 1000+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics. Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers, and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement, and retention. Partner with Reward360 today to transform one-time customers into lifelong advocates of your brand!

Website
http://www.reward360.co
Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Bangalore, Karnataka
Type
Privately Held
Specialties
Loyalty Strategy, Loyalty Solutions, Analyticbox, Designbox, Rewards Management, Employee Recognition, Marketing Solutions, Supply Chain Management, Coalition Loyalty Programs, CRM, Frequent Flyer programs, Content Management Systems, Digital Rewards, Business Gifting, Loyalty technology , Market places, Customer Engagement, Reward Programs, and Loyalty Programs

Locations

  • Primary

    Plot No.244, 6th Floor, West Side

    Fortune Summit Business Park, Hosur Main Road

    Bangalore, Karnataka 560068, IN

    Get directions
  • 11/2 Vikas Nagar Link Road

    Nagasandra P.O. Tumkur Main Road

    Bangalore, Karnataka 560073, IN

    Get directions

Employees at R360 Group

Updates

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    22,759 followers

    #R360Insights Ben & Jerry's Customer Engagement Program 🍦 Brand Brief: Ben & Jerry's, an American company founded in 1978, is known for its unique and boldly flavored ice creams. The company has built a strong brand around social activism, frequently aligning its products and messaging with causes related to environmental sustainability, social justice, and animal welfare. 🍦 Loyalty Program Brief: Ben & Jerry's has incorporated a mission-driven #loyalty program that reflects its commitment to social causes. This program not only rewards customers for their purchases but also connects them to the company’s core values by supporting various charities. 🍦 Key Features: 💪 Mission Alignment: Each purchase contributes to causes like environmental sustainability, animal welfare, and social programs. 💪 Partnerships: Collaborations with nonprofit organizations enhance the program’s impact and authenticity. 💪 Customer Engagement: Customers feel their purchases contribute to positive social change, increasing engagement and loyalty. 🍦 Impact: 👉 Revenue Improvement: By fostering a deeper connection with customers, the program encourages repeat purchases, thus boosting sales. 👉 Customer Retention: Customers are more likely to remain loyal to a brand that shares their values. 👉 Brand Value: The alignment with social causes enhances Ben & Jerry’s brand image, making it a standout in a competitive market. Interested in learning how a mission-driven loyalty program can benefit your business? Reach out to R360Group for a complimentary consulting session. Email us at consult@reward360.co. #BenAndJerrys #LoyaltyProgram #SocialGood #CustomerEngagement #R360Group

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    #R360Reads 🤝 Marriott International Bonvoy and Starbucks Rewards Partnership About the Brands: Marriott International, a global leader in the hospitality industry, operates more than 7,000 properties worldwide. Starbucks, a prominent global coffee company, is known for its high-quality coffee and exceptional customer experience. #Loyalty Program Collaboration: Marriott Bonvoy and Starbucks Rewards have partnered to provide enhanced benefits to their members in the U.S., combining the allure of travel with the daily joy of coffee. 🖊 Key Features: ☕ 🏨 Double Stars: Earn double stars on qualifying Starbucks transactions during eligible Marriott Bonvoy hotel stays. ☕ 🏨 Bonvoy Weeks: During designated Marriott Bonvoy Weeks, earn 100 Marriott Bonvoy points with three qualifying Starbucks transactions. The first Bonvoy Week is from July 8-14. ☕ 🏨Sweepstakes: Linked members can enter to win trips to Starbucks Reserve Roasteries in Seattle, Tokyo, and Milan, plus 500 second-place prizes of 200 Starbucks Stars. ☕ 🏨Exclusive Cocktail: Enjoy the Starbucks Reserve Siciliano cocktail at Starbucks Reserve locations in the U.S. and the Empire State Building’s Starbucks Reserve Store. 🔺 Impact: This collaboration enhances customer engagement and loyalty by offering unique travel and coffee experiences. Members benefit from increased rewards, driving higher customer retention and brand loyalty for both Marriott and Starbucks. The partnership leverages the strengths of both brands to create a more enriching customer experience, ultimately boosting revenue and brand value. For a complimentary consulting session, reach out to R360Group at consult@reward360.co #LoyaltyPrograms #CustomerEngagement #MarriottBonvoy #StarbucksRewards #CustomerLoyalty #BrandLoyalty #R360Group

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    Highlighting Hilton #Honors 🏨 Brand Overview: Hilton, a global hospitality giant, operates more than 7,000 properties across 124 countries. Renowned for its exceptional service and luxurious accommodations, Hilton offers a range of brands including Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, and Hilton Hotels & Resorts. 🏨 #Loyalty Program Brief: The Hilton #Honors loyalty program is one of the most extensive hotel #rewards programs globally, providing members with numerous ways to earn and redeem points. It is designed to reward frequent guests and enhance their travel experiences. 🏨 Key Features: 👉 Membership Tiers: 🎯 Member: Base level, providing free Wi-Fi, discounted rates, and no resort fees on award stays. 🎯 Silver: Achieved with 10 nights, offering 20% bonus points, every fifth night free on award stays, and two free water bottles per stay. 🎯 Gold: Achieved with 40 nights, providing 80% bonus points, complimentary breakfast or food and beverage credit, and space-available room upgrades. 🎯 Diamond: Achieved with 60 nights, offering 100% bonus points, executive lounge access, and a 48-hour room guarantee. 👉 Earning Points: Members earn 10 base points per $1 spent on eligible stays. Points can also be earned through Hilton #Honors credit cards. 👉 Redeeming Points: Points can be used for free nights at any Hilton property, with no blackout dates. Other redemption options include airline miles, car rentals, and experiences. 👉 Special Benefits: Members can pool points with up to 11 other members, making it easier to achieve rewards. Elite members enjoy additional benefits like milestone bonuses and elite rollover nights. 🏨 Impact on Revenue and Brand Value: 👉 Increased Customer Retention: The tiered structure encourages members to stay more frequently to unlock higher-tier benefits. 👉 Enhanced Customer Experience: Benefits like complimentary breakfast and room upgrades enhance the guest experience, leading to higher satisfaction and loyalty. 👉 Revenue Growth: Members tend to spend more to achieve higher status levels, directly increasing revenue for Hilton properties. For the exact tier eligibility details, refer to their website - https://lnkd.in/gC--Wk3 Unlock the potential of your loyalty programs! Reach out to R360Group for a complimentary consulting session by writing to us at consult@reward360.co. #HiltonHonors #LoyaltyProgram #CustomerLoyalty #HospitalityExcellence #R360Group #TravelRewards #CustomerEngagement

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    🌟 Spotlight on #Loyalty Programs: Walgreens Balance Rewards 🌟 Brand Overview: Walgreens, a leading pharmacy retail chain in the United States, is known for its wide range of health and wellness products, prescription services, and convenient locations. With a strong focus on customer satisfaction and community health, Walgreens has become a household name across America. Loyalty Program: Walgreens Balance Rewards 💊🛒 Walgreens Balance #Rewards is a comprehensive #loyalty program designed to provide customers with savings and rewards for their purchases. The program is easy to join and offers numerous benefits to its members. Key Features: 👉 Points on Purchases: Members earn points for every dollar spent on eligible purchases, which can be redeemed for discounts on future purchases. 💰 👉 Personalized Deals: Exclusive offers and discounts tailored to individual shopping habits. 🛍️ 👉 Health and Wellness Rewards: Points for healthy behaviours such as getting vaccinations, tracking weight, and more. 💪 👉 Bonus Point Opportunities: Special promotions and opportunities to earn bonus points throughout the year. 🎁 Integration with Walgreens App: Easy access to account information, points balance, and digital coupons through the Walgreens mobile app. 📱 Impact on Revenue and Customer Retention: Walgreens Balance Rewards has significantly contributed to customer retention and revenue growth by encouraging repeat purchases and fostering customer #loyalty. The program's personalized offers and health incentives have made it a valuable tool for engaging customers and building long-term relationships. As a result, Walgreens has seen increased customer lifetime value and stronger brand #loyalty. 📈❤️ Explore how implementing a robust loyalty program can elevate your brand's customer experience and drive revenue. Reach out to R360Group for a complimentary consulting session to learn more about optimizing your #loyalty strategies. Contact us at 📧 consult@reward360.co. #CustomerLoyalty #LoyaltyPrograms #Walgreens #BalanceRewards #RetailSuccess #CustomerRetention #R360Group

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    🎉 Join Allē (Allergan Data Labs) Today and Start Earning Rewards! 🎉 Allergan Aesthetics, an AbbVie company (NYSE: ABBV), has introduced Refer a Friend, a new feature in the Allē Loyalty Rewards Program! Now, Allē Members can invite friends and family to join and earn rewards together. Here’s how it works: 🔗 Refer Your Friends: Existing Allē Members can refer up to five new users per offer period using a unique referral code. 💰 Friends New to Allē: New users get up to $50 off their first Allergan Aesthetics product or treatment after creating an Allē account with a referral code. 💸 Earn Savings: Referring members earn $10 per referral, up to $50 per offer period, once the referred friend makes their first purchase. Key Insights: 👉 Trusted Referrals: 92% of consumers trust referrals from friends and family more than any other form of advertising. 👉 High Recommendation Rate: 86% of Allē Members are likely to recommend Allē to friends and family. 👉 Wider Reach: Serving over seven million Members across 27,000 practices, Allē is dedicated to educating consumers and making aesthetic treatments accessible. 💡 Why Referrals Matter: 👉 Significant Driver for New Patients: Word of mouth is crucial for attracting new patients. 👉 Easier Engagement: The new Refer a Friend feature simplifies the process of leveraging referrals to build lasting patient relationships. Ready to Join? Visit www.alle.com to sign up and start enjoying exclusive offers and rewards! If you would like to launch an exciting customer engagement program, reach out to us for a complimentary consulting session. #R360Reads #AllēRewards #Aesthetics #ReferAFriend #R360Group

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    Alaska Airlines ✈️🌟 About the Brand: Alaska Airlines is a major American #airline headquartered in SeaTac, Washington. Known for its exceptional customer service and operational reliability, Alaska Airlines has garnered a strong reputation among travelers in the U.S. and beyond. 🏆 Loyalty Program: Alaska Airlines Mileage Plan is the airline’s frequent flyer program, recognized for its generous rewards structure and extensive partnership network. The program is especially popular among frequent travelers in the Pacific Northwest and those looking to maximize their travel benefits. 🌍✈️ Key Features: Generous Miles Earning: Earn miles on flights with Alaska Airlines and partner airlines. Miles can be redeemed for flights, upgrades, and other travel-related services. 🎁✈️ Elite Status Tiers: The program offers MVP, MVP Gold, and MVP Gold 75K statuses, each providing increasingly valuable benefits such as priority boarding, complimentary upgrades, and bonus miles. 🏅📈 Partnerships: Alaska Airlines Mileage Plan partners with several global airlines, including American Airlines, British Airways, and Qantas, allowing members to earn and redeem miles across a vast network. 🤝🌍 No Expiration on Miles: Unlike many other programs, Alaska Mileage Plan miles do not expire as long as the account remains active. 🔄✅ Impact on Business: Alaska Airlines Mileage Plan has significantly contributed to the airline's success by fostering customer loyalty and encouraging repeat business. The program's generous rewards and elite status benefits help attract high-value customers, increasing both revenue and customer retention. Additionally, the strong partnership network expands earning and redemption opportunities, enhancing the overall value proposition for members. 📈💼❤️ Enhance your customer loyalty strategies with expert consulting from R360Group. Reach out to us for a complimentary session at consult@reward360.co. 📧🆓 #LoyaltyPrograms #CustomerExperience #AlaskaAirlines #MileagePlan #TravelRewards #R360Group #Consulting

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    Spotlight on The Nordy Club by Nordstrom About the Brand: 📈 Nordstrom, a leading fashion retailer in the United States, is renowned for its high-quality clothing, accessories, and beauty products. Founded in 1901, the company has built a reputation for exceptional customer service and a diverse product range. Brief about the #Loyalty Program: 💳 The Nordy Club is Nordstrom's comprehensive loyalty program designed to reward frequent shoppers with exclusive benefits and personalized experiences. It's structured to provide escalating #rewards based on #customer engagement and #spending. Key Features: 🌟 👉 Points System: Earn 1 point per dollar spent; 2 points per dollar with a Nordstrom credit or debit card. 👉 Rewards: Receive a $10 Nordstrom Note for every 1,000 points. 👉 Exclusive Access: Early access to sales, including the popular "Clear the Rack" events. 👉 Member Tiers: Influencer and Ambassador levels offer increasing benefits like double point days, personal stylist sessions, and exclusive event invitations. 👉 Free Services: Complimentary basic alterations for members. Program Impact: 📊 🔺 Revenue Growth: By incentivizing higher spending through tiered rewards, The Nordy Club has contributed to increased average order values and overall sales. 🔺 Customer Retention: Members enjoy exclusive benefits and personalized services, enhancing loyalty and reducing churn rates. 🔺 Brand Value: The program's emphasis on customer experience and exclusivity helps differentiate Nordstrom from competitors, fostering brand advocacy and positive word-of-mouth. Discover how a well-structured loyalty program can transform your business. Reach out to R360Group for a complimentary consulting session by writing to consult@reward360.co. #CustomerLoyalty #LoyaltyPrograms #Nordstrom #TheNordyClub #RetailRewards #CustomerEngagement #BrandLoyalty #Reward360

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    #R360Reads Reebok's Innovative Leap into Digital Fashion with Reebok Impact 👟 Brand Overview: Reebok, a global athletic #footwear and #apparel company, is renowned for its commitment to creating products that inspire physical activity and embody a stylish edge. With a rich history rooted in sports and fitness, #Reebok continues to innovate and push boundaries in the industry. 👟 #Loyalty Program Brief: #Reebok Impact is the brand's latest venture into the digital fashion landscape, developed in partnership with #Futureverse. This #AI-powered tool allows users to transform their favorite photos into custom digital sneaker designs. 👟 Key Features: - #AI-Powered Customization: Users can send photos via Instagram direct message to receive a custom sneaker design that reflects the colors and style of the image. - Free Creation: Users can create up to four pairs of digital sneakers for free. - #Gaming Integration: These custom designs can be used in popular games like #Fortnite and #Roblox. - #Incentives for Real-Life Purchases: While physical versions of the custom sneakers aren't available for purchase, users receive incentives for making real-life purchases with #Reebok. 👟 Impact on Revenue, Customer Retention, and Brand Value: - Enhanced Customer Engagement: By integrating #AI technology and gaming platforms, #Reebok captures the interest of tech-savvy and younger audiences, fostering deeper brand loyalty. - Increased Revenue Opportunities: The program incentivizes real-life purchases, potentially driving sales both directly and through increased brand exposure. - Elevated Brand Value: Aligning with the digital fashion trend positions Reebok as an innovator in the market, enhancing its reputation and appeal. Discover how innovative customer engagement programs like #Reebok Impact can transform your business. Reach out to R360Group for a complimentary consulting session by writing to us at consult@reward360.co. source - https://lnkd.in/ds5CAf-t #ReebokImpact #AI #CustomerEngagement #LoyaltyProgram #R360Group

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    Myntra #Insider Loyalty Program 🛍 Brand Overview: Myntra, a leading online fashion and lifestyle retailer in India, offers a diverse range of products including clothing, accessories, and beauty products. Renowned for its trendy collections and excellent customer service, Myntra continues to be a favorite shopping destination for millions. 🛍 Loyalty Program: The Myntra Insider loyalty program is designed to reward and retain loyal customers through a tiered membership system. It includes three tiers: #Insider, #Select, and #Elite, each offering progressively better rewards based on shopping activity and spending. 🛍 Key Features: - Tiered Membership: Customers start as Insiders and can progress to Select and Elite tiers based on their shopping activity. - Points Conversion: Earn points with every purchase, which can be converted into Myntra Insider Cash for future purchases. Higher tiers offer better conversion rates. - Free Delivery: Enjoy free delivery on all orders, regardless of the order value. - Exclusive Offers: Access special discounts, early sales, and exclusive brand collaborations. - Priority Customer Support: Higher-tier members receive prioritized customer service. 🛍 Impact: Myntra Insider has significantly enhanced customer engagement and retention. The tiered structure motivates customers to increase their spending to access better benefits, resulting in higher average order values and purchase frequency. Personalized rewards and exclusive offers have strengthened customer loyalty and improved overall brand perception. For a complimentary consulting session to optimize your loyalty program, contact R360Group at consult@reward360.co. #MyntraInsider #LoyaltyProgram #CustomerEngagement #FashionRetail #R360Group #CustomerRetention

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    Unveiling American Express Membership Rewards 💳 Brand Overview: American Express, a multinational financial services corporation, is widely recognized for its premium credit card services. With a strong emphasis on customer service and satisfaction, American Express maintains a high level of #trust and #loyalty among its users. 💳 Loyalty Program Overview: The American Express Membership Rewards program is tailored to reward spending on its credit and charge cards. This program is designed to cater to a wide range of consumer needs, from everyday purchases to travel. 💳 Key Features: 👉 Tiered Membership Levels: The program includes several tiers such as Membership Rewards, Membership Rewards First, and Membership Rewards Beyond, each offering escalating benefits. 👉 Point Accumulation: Points are earned on virtually all purchases, with opportunities to earn multiple points per dollar spent in select categories. 👉 Flexible Redemption Options: Points can be redeemed for travel, gift cards, shopping, and more, often with bonuses or discounts. 👉 Transfer Partners: Points can be transferred to numerous airline and hotel loyalty programs, usually at a 1:1 ratio, enhancing their value. 👉 Exclusive Offers: Members enjoy access to exclusive deals, presale tickets, and special events. 💳 Impact on Brand: 👉 Enhanced Customer Retention: The comprehensive benefits and rewards structure encourages ongoing card usage and deepens customer loyalty. 👉 Revenue Growth: By incentivizing spending on American Express cards, the program effectively drives higher transaction volumes and increases revenue. 👉 Brand Prestige: The exclusive and premium nature of the rewards enhances the overall brand perception, aligning with its upscale market positioning. For businesses looking to understand or develop a robust loyalty program, American Express approach offers valuable insights into how rewards can align with customer expectations and brand identity. Interested in enhancing your business's loyalty strategies? Reach out to R360Group for a complimentary consulting session at consult@reward360.co to explore how we can tailor a loyalty program that elevates your brand and engages your customers effectively. #CustomerLoyalty #AmericanExpress #MembershipRewards #BusinessStrategy #BrandLoyalty #R360Group Image source - https://lnkd.in/gicQ7SG

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