NextGen your #RPA for Elevated Experiences #Prodapt helped a leading North American service provider advance their RPA with #AI, solving complex customer problems at scale. With a jump in CSAT scores, 60% fewer customer visits, and millions saved in #Opex, the operator is ringing in the change for the industry. Dive in - https://lnkd.in/gSSiAU2J
About us
Prodapt has a singular focus on the Connectedness vertical. We partner with the leading creators of our hyper-connected world. Prodapt’s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt services global leaders including, Verizon, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom among many others. Prodapt’s customers today help more than a billion people, and five billion devices stay connected. Employing over 6000+ people, Prodapt has offices in North America, Europe, Latam, India, and Africa. We are part of the 128-year-old business conglomerate, The Jhaver Group, which employs over 30,000 people across 80+ locations globally.
- Website
-
https://www.prodapt.com/
External link for Prodapt
- Industry
- Technology, Information and Internet
- Company size
- 5,001-10,000 employees
- Headquarters
- Chennai, Tamilnadu
- Type
- Privately Held
- Founded
- 1999
- Specialties
- IT services for Communications Industry, OSS/BSS, NMS offerings, M2M, IoT Offerings, DevOps & Remote Infrastructure Management, Business Process Services, Analytics, Artificial Intelligence, Robotic Process Automation, Software Defined Networking, Network Functions Virtualisation, Intelligent Automation, Customer Experience, Consulting, Telco Services, Microservices, Agile delivery, and Customer Experience Portal
Locations
-
Primary
No. 25 A&B, South Phase 5th cross street
Thiru Vi Ka Industrial Estate. Guindy
Chennai, Tamilnadu 600032, IN
Employees at Prodapt
Updates
-
Here’s a glimpse of Prodapt’s first-ever #GenAIinChennAI forum kick-off, where #AI enthusiasts from academia, IT, manufacturing, fintech, and more gathered to swap notes, share expertise and experiences on the latest use case solutions for GenAI. Hear firsthand from attendees about their thoughts on the forum. Thank you to everyone who made this session engaging and insightful. Chennai Institute of Technology, indePenn Connections Pvt Ltd, Sudha Natarajan, Algram Labs Private Limited, KritiLabs Technologies, Renault Nissan Technology & Business Centre India, Karthikeyan Rajagopal, Prakash Duraisamy CIT, Raj Subramaniam, Dr. Rajaram Venkataraman Interested in being part of this community? Email aarushi.r@prodapt.com to connect and contribute at our next GenAI in ChennAI event. Manish Vyas, Harsha Kumar, Sumit Grover, Rajesh Rathod, Venkatachalam R., Sriram Natarajan, Sujatha Ganesh, Aarushi Singla, Meena Krishnan, Hemavathy Mohan
-
Ever wondered what gives people a high at work? Here's Thiyag Rajan, Senior Vice President, sharing the favorite part of his role at #Prodapt. Watch the video to find out what keeps him inspired! Arun Pai, Malavika Sreejit, Sanjana Dasika
-
Transform Field Services with AI-led Capacity Planning #Prodapt helped a leading North American service provider transform their #fieldoperations using AI. The result? A staggering 20% reduction in resource wastage, a 25% cut in costs, and a 72% decrease in issue resolution times. By integrating AI-driven capacity planning and ML models, we optimized resource allocation and forecasting—key factors like weather and holidays, now seamlessly incorporated into their operational strategy. Our tailor-made #AIsolution enhanced operational efficiency and increased #customersatisfaction. Are you curious about how AI can fine-tune your field services? Click here - https://lnkd.in/gvp4AWyt
-
-
"AI will not take over the most important job – decision making". Catch insights from Manish Vyas, Executive Director & Board Member, Prodapt, as he speaks at a powerhouse panel with Chris Jones, Wendy Hall & Adrian Joseph OBE at India Global Forum to debate the impact of AI on the future of work. Share your thoughts! #TechandInnovation #AI Harsha Kumar, Rajiv Papneja, Sriram Natarajan, Ramanathan J, Sandip Mishra, Rajesh Rathod, Arun Pai, Mukul Gupta, Bhushan Patil, Jagan N
Manish Vyas, Executive Director and Board Member, Prodapt, offers a nuanced perspective on the impact of AI on jobs in times to come. He states with conviction that while AI can conduct analysis and process data, it is not going to do one most important job: Decision-making #JoinTheConversation to hear some truly rich viewpoints on how technology will shape our future: indiaglobalforum.com #LimitlessFuture #TechAndInnovation #ArtificialIntelligence #MachineLearning
-
#Prodapt Expands Americas Presence with New Onshore Center in #PuertoRico! This center strengthens our delivery footprint across the Americas and empowers Communications Service Providers accelerate transformation and leverage #AIfirst Managed Services, including supporting key government contracts and enabling multi-lingual customer engagement. Prodapt will continue to expand its global service delivery and drive innovation for #CSPs worldwide. Click here to know more: https://lnkd.in/gxdaPtdC
-
-
The Connected Future. Powered by #AI, Delivered by #Prodapt. The message was loud & clear at DTW - Ignite. The industry wants Telecom-Native strategic partners who successfully execute AI-powered transformation – not just talk about it. And it has been our mission to deliver. Thank you to all those who visited our booth and attended our thought leadership sessions; and for the strong interest in #Synapt, our AI suite. Until next time, #DTW24 – Ignite! Manish Vyas, Harsha Kumar, Rajiv Papneja, Sriram Natarajan, Arun Pai, Mukul Gupta, Bhushan Patil
-
Driving AI-powered #BusinessOperations for Telcos Telcos grapple with legacy systems that impede data-driven decisioning and intelligent operations. Here's a sure-fire method & proven set of use cases to bring #AI-powered intelligence across your business operations and elevate #customerexperience. Click here to know more - https://lnkd.in/gPSFqtyv #Prodapt #AcceleratingConnectedness #BusinessTransformation
-
-
DTW - Ignite Decoded: #AI, Customer Centricity, & the Future of #Telecom! Experience DTW24 through the eyes of Manish Vyas, Executive Director and Board Member, Prodapt. In this video, Manish unpacks the game-changing potential of AI, personalization, autonomous networks & data integration. Catch the highlights and discover how Prodapt is driving innovation with AI-powered solutions and strategic investments. With Synapt, our AI suite, Prodapt is poised to help customers deliver products and services faster and more economically. #Prodapt #AcceleratingConnectedness #ProdaptDTW
-
At Prodapt, every corridor resonates with stories of persistence and passion, and today we shine the spotlight on one such story. Meet Vinothini B, a proud Prodaptian whose journey is as compelling as it is commendable. She speaks on how it feels to be the first from her family to graduate & work a corporate job and how Prodapt has fueled her passion for continuous learning. #Prodapt #WomenInTech Venkatachalam R., Mary Vikram, Anitha Radhakrishnan