Gartner predicts that by 2024, organizations offering a #totalexperience will outperform competitors by 25% in satisfaction metrics for #customerexperience (CX) and #employeeexperience (EX). Espire Infolabs is at the forefront of transforming digital landscape of businesses. With focus on #crossenterprise #totalexperience approach, we are paving way for the global brands to deliver the best #CX & #EX backed by above-par #operationalexcellence while achieving business growth that is resilient to #marketdisruptions. Want to know all about #TX? Watch our latest #video - "TX Explained" to discover the key aspects of Total Experience & learn how it can accelerate your #digitaltransformation journey for greater business benefits in record turnaround time! To know more, speak to our #Digitaltransformation Expert today >> http://bit.ly/2PCM3aX #digitaltransformation #totalexperience #Espire
Espire Infolabs
IT Services and IT Consulting
Gurgaon, Haryana 38,549 followers
Delivering Total Experience & Agile Digital Transformation with Future-Ready Solutions + a cross-enterprise approach!
About us
With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns. We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX). To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, US, CX and EX. Our focus is to bring a positive impact to brand’s profitability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal. With 25+ Global Technology Partnerships, Espire has been empowering businesses to drive growth and customer engagement. We have served 200+ businesses worldwide, spread across domains like Higher Education, Insurance, Banking & Finance, Energy & Utilities, Digital Communications, Logistics, Manufacturing, Healthcare, Recruitment & Staffing, Digital Marketing Agencies & ISVs, etc. As a CMMI SVC Ver 2.0 ML 5 appraised company, Espire has ensured optimisation of business processes while redefining customer experiences.
- Website
-
http://www.espire.com
External link for Espire Infolabs
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Gurgaon, Haryana
- Type
- Privately Held
- Founded
- 2001
- Specialties
- Digital Experience Management, Digital Content Management, Web Content Management, Application Development Testing & QA, IT Support & Services, Customer Relationship Management, Infrastructure Management Services, Mobility Solutions, Customer Journey Mapping, Multi Channel Customer Communications Management, Enterprise Application Integration, Digital Workplace, Automation & RPA, Cloud DevOps, Security Services, Enterprise Integration, Digital Transformation, Marketing Automation, Analytics, and AI & ML
Locations
Employees at Espire Infolabs
Updates
-
We're thrilled to announce that Espire Infolabs + NatWest have been selected as a #finalist in the prestigious Awards International #UKCXA24 under the Best #DigitalTransformation category! Together, we've successfully deployed a scalable #CustomerCommunicationsManagement (CCM) solution aligned to their vision & strategy for revolutionizing its #customerexperiences. Through our innovative and personalized omnichannel #digitalcommunications, we're proud to be transforming #customerengagements and achieving excellence. Thank you to both the teams for their invaluable contribution to make it possible. Let’s buckle up for the finals & win it! Simrandeep Singh Sethi Gautam Bhasin Gagan Oberoi Dr. Yogesh Gupta Faizan Ali Khan Dhiraaj Kumar Banerjee ,CSM®
-
-
The #telecomindustry is rapidly adopting NaaS to enhance service delivery, reduce #operationalcosts, and improve #networkscalability. With the ongoing rollout of #5G, telecom providers are leveraging #NaaS to offer faster, more reliable services to their customers while managing the complexities of next-generation networks. As businesses face increasing demands for flexibility, scalability, and security, NaaS offers a compelling solution. In the pursuit of explaining the potential of Network as a Service, Raja Ganguly, Director, Sales, Espire Infolabs, shares his insights and explains challenges that is driving the shift to #NaaS, and also explains how #Espire intuitive solutions helps businesses adopt the new dawn of telecom sector. To gain deeper insight into strategic advantages of NaaS, read the complete blog here: https://lnkd.in/gTUrs83f #NaaS #NetworkasAService #DigitalTransformation #Espire #Scalability #NetworkSecurity
-
-
We are attending Tech in Gov 2024 in #Canberra today & tomorrow! It is a premier event offering a world-class program featuring cutting-edge insights into #CyberSecurity, #DigitalTransformation, Identity, #ArtificialIntelligence, National Security, and more. We look forward to engaging with senior IT professionals, government departments, and industry experts to exchange ideas and explore possible synergies of how our cross-enterprise #totalexperience approach can accelerate #digitaltransformation journey of government institutions - building agile & resilient future for all Schedule a Meeting>> http://bit.ly/2PCM3aX
-
-
Customers expect individualized treatment from companies that understand and appreciate their changing needs. As a result, organizations aim to improve #customerexperience and evolve their marketing programs to be more digital, targeted, precise, and personalized. Adopting a hyper-personalized #marketingstrategy, powered by #AI/ML provides insights and capabilities to adapt to customers' realities in real-time, meeting their expectations. Explore how Espire Infolabs’ innovative #CCMstrategies are pivotal for global businesses- enhancing customer experience and driving #profitableengagements with unified, seamless cross-channel communications. Know More>> https://lnkd.in/gwf7QVhN #CustomerExperience #Personalization #DigitalMarketing #HyperPersonalization #CCM #CustomerEngagement #Espire #MarketingStrategy
-
-
Today’s customers expect seamless and personalized experiences across all touchpoints from their #insurers, driving skyrocketing demands for tailored products and swift #informationaccess. To meet these expectations, #insurancecompanies are investing in robust #digitalplatforms and tools to enable real-time engagement and personalized solutions. Meet us at the Forefront Events Digital Insurance Summit #VIC, to explore how Espire Infolabs helps global #insurancebusinesses accelerate their #digitaltransformation journey to enhance #CX with improved case handling and management, reduced manual efforts, and optimised #operationalefficiency while improving business process management and decision-making for greater business benefits. Schedule a Meeting>> https://lnkd.in/ei48wciM #DigitalInsurance #CustomerExperience #BusinessTransformation #InsurTech #Innovation #Efficiency #BusinessGrowth #DigitalSolutions #Espire
-
-
Network as a Service #NaaS has become the “buzz word” in #Telecomindustry. The benefits such as freedom from establishing entire #networkinfrastructure and interconnecting the network elements to leveraging the mobility and vast reach of #cloud, NaaS are transforming #telecomsector by the day. As businesses navigate the digital landscape, the demand for flexible, scalable, and secure #networksolutions is greater than ever. In Espire Infolabs’ latest two-part blog series, Raja Ganguly takes us to the transformative power of NaaS and and how it can drive your business forward. In this first part Discover the fundamental benefits of NaaS, including #costefficiency and enhanced #security. Learn key strategies for successful NaaS implementation. Explore real-world use cases that highlight the potential of this innovative #servicemodel. Read the #blog now and discover how NaaS can transform your network infrastructure and drive profitability https://lnkd.in/g74CzqZc
-
-
According to IDC, 80% of CIOs will leverage #AI and #automation to drive agility and insights-driven businesses by 2028. Repetitive and manual tasks drain employee productivity and hinder creativity and innovation. Embracing #IntelligentAutomation is crucial for enterprises to remain competitive, foster innovation, and deliver exceptional #customerexperiences in the #digitalage. Check out our comprehensive #AutomationSolutions encompassing #BPA, #RPA, #Chatbots, and #LowCodeApplication Platforms, optimizing #operationalefficiencies to unleash human ingenuity, drive #businesstransformation, enhance #productivity, and reduce #costs significantly. Know More>> https://bit.ly/3uF6fwe #Automation #AI #DigitalTransformation #CustomerExperience #Productivity #Innovation #BPA #RPA #Espire
-