About
Experienced professional with history of leading and delivering major company…
Articles by Mark
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Strong Ireland, strong EMEA: why ServiceNow will quadruple its footprint in Dublin
Strong Ireland, strong EMEA: why ServiceNow will quadruple its footprint in Dublin
By Mark Cockerill
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How ServiceNow is prepared for Brexit – and beyond
How ServiceNow is prepared for Brexit – and beyond
By Mark Cockerill
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How COVID-19 has put customer experience on the front line of competitiveness - a pandemic mandate: prioritizing CX
How COVID-19 has put customer experience on the front line of competitiveness - a pandemic mandate: prioritizing CX
By Mark Cockerill
Activity
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I am so excited to share that, after an amazing 10 weeks interning at ServiceNow, I will be joining WilmerHale as a 2025 Summer Associate in their…
I am so excited to share that, after an amazing 10 weeks interning at ServiceNow, I will be joining WilmerHale as a 2025 Summer Associate in their…
Liked by Mark Cockerill
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Rocketship. Rollercoaster. And this is only a small stop on that journey. Love this video showing so many of our great people here in ServiceNow…
Rocketship. Rollercoaster. And this is only a small stop on that journey. Love this video showing so many of our great people here in ServiceNow…
Shared by Mark Cockerill
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Is customer service in India missing the mark? We’ve all been there, stuck on hold for what feels like forever, risking business trust and loyalty in…
Is customer service in India missing the mark? We’ve all been there, stuck on hold for what feels like forever, risking business trust and loyalty in…
Liked by Mark Cockerill
Experience & Education
Publications
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Do The Right Thing For Customer Data Privacy
ServiceNow
The Schrems II decision illuminates the need to be proactive about your customers’ data.
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