Ryan Gauci

General Manager at Hilton

Croatia Contact Info
4K followers 500+ connections

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About

Self-driven and highly ambitious General Manager with 20 years’ experience in the hospitality and leisure industry, specialising in hotel operation and management. An experienced team leader with a broad skill set gained within both academic and professional environments.

Activity

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Experience

  • Hilton

    Hilton

    17 years 2 months

    • Hilton Graphic

      General Manager

      Hilton

      - Present 7 months

      Hilton Prague

    • Hilton Graphic

      General Manager

      Hilton

      - 2 years 7 months

      Hilton Rijeka Costabella Beach Resort & Spa

      Opening and Ramp-Up Activities: Successfully initiated and executed opening and ramp-up activities, setting a strong foundation for growth and development within the first year and reaching stabilisation forecasts within the first three years of operations.
      Team Member Satisfaction Improvement: Implemented strategies resulting in a remarkable 20% improvement in team member satisfaction, fostering a collaborative and trust-driven culture that celebrates Diversity, Equity and…

      Opening and Ramp-Up Activities: Successfully initiated and executed opening and ramp-up activities, setting a strong foundation for growth and development within the first year and reaching stabilisation forecasts within the first three years of operations.
      Team Member Satisfaction Improvement: Implemented strategies resulting in a remarkable 20% improvement in team member satisfaction, fostering a collaborative and trust-driven culture that celebrates Diversity, Equity and Inclusion.
      Guest Satisfaction Growth: Implemented an experience-led strategy, resulting in a notable 10% increase in guest satisfaction, driven by team member empowerment and a commitment to delivering heartfelt and memorable experiences.
      Revenue Growth: Achieved outstanding revenue growth of over 35%, exceeding initial projections by an additional 3 years, through effective hotel and product positioning strategies that capitalize on market trends and customer preferences.
      RevPar Growth: Prioritized value for money and dynamic pricing strategies, resulting in a significant RevPar growth of over 30%, while simultaneously supporting ancillary services and spends, maximizing overall revenue potential.

    • Hilton Graphic

      Hotel Manager

      Hilton

      - 2 years 9 months

      Hilton Prague

    • Hilton Graphic

      Director of Operations

      Hilton

      - 3 years 1 month

      Hilton Warsaw Hotel and Convention Centre

    • Hilton Graphic

      Director Of Operations

      Hilton

      - 1 year 8 months

      Hilton Liverpool

    • Hilton Worldwide - Hilton York Graphic

      Deputy Hotel Manager

      Hilton Worldwide - Hilton York

      - 1 year 9 months

      Hilton York

    • Hilton Worldwide - Hilton Bradford Graphic

      Front Office Manager

      Hilton Worldwide - Hilton Bradford

      - 1 year 6 months

      Hilton Bradford

    • Hilton Worldwide - Hilton Isle of Man Graphic

      F&B Manager

      Hilton Worldwide - Hilton Isle of Man

      - 1 year 6 months

      Hilton Isle of Man

    • Hilton Worldwide - Hilton Malta Graphic

      Guest Service Agent, Trainee Manager

      Hilton Worldwide - Hilton Malta

      - 11 months

      Hilton Malta

    • Hilton Worldwide - Hilton Isle of Man Graphic

      GCE Sales Executive

      Hilton Worldwide - Hilton Isle of Man

      - 1 year 3 months

      Hilton Isle of Man

Education

  • Institute of Tourism Studies

    Hotel Operations Distinction

    -

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