IDATHA

IDATHA Consulting is a leading management consulting firm specializing in customer experience and contact center management, quality monitoring, operational analytics, technology, and healthcare services. Our consultants partner with your teams to produce valuable assessments that solve critical issues through advanced data analytics and actionable strategies. IDATHA provides professional services for the Fortune 200 and mid-market enterprises in healthcare, telecom, financial services, travel and transportation, as well as key government agencies. We work with clients to uncover revenue and cost savings opportunities, remove inefficiencies, streamline processes and enhance the end-to-end customer experience. Using a data-backed approach rooted in analytics, we partner with your functional teams to produce valuable recommendations that can be practically implemented to produce positive business results. Voted as one of Consulting Magazine's Fastest-Growing Firms 2020. Additionally, we are WBENC Certified, SOC II Compliant, BBB Accredited, and an ESOP company. Read our latest insights on our company blog at: www.idatha.gr/blog/

Website

http://www.idatha.gr

External link for IDATHA

Industry

Business Consulting and Services

Company size

11-50 employees

Headquarters

Athens, Attica

Type

Privately Held

Founded

2010

Specialties

Business Process Analysis, Multi-Channel Practice, Expense Management & Optimization, Mobile Solutions, Strategic Sourcing, Telecom & Technology Strategy, Service Provider Solutions, Customer Experience Solutions, Quality Monitoring, and Contact Center Management