Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Ideal Profile
You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Professional Services and Financial Services industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You have working knowledge of bilingual
You are highly goal driven and work well in fast paced environments
You are a self-starter and demonstrate a high level of resilience
You are a strong team player who can manage multiple stakeholders
What's on Offer?
Opening within a company with a solid track record of success
Flexible working options
Attractive compensation package
Niveau hiérarchique
Premier emploi
Type d’emploi
Temps plein
Fonction
Autre
Secteurs
Services bancaires, Services aux consommateurs et Services et conseil aux entreprises
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