Jean-Baptiste Lagadec

I’m thrilled to share the Inclusive Design Framework for Product and Digital Teams that was just published! I find this really exciting because it provides an essential resource for anyone in a design-driven organization or within product and digital teams, focusing on both Inclusive Design and Equity, Diversity, and Inclusion (EDI). In the design industry, the diversity of the design team is directly linked to the inclusiveness of their outputs. EDI is reflected both in organizational policies, practices, and culture, and in the values, methods, and products of the design team. A diverse workforce that mirrors the general population can design for a wider range of people, helping to dismantle existing inequalities. I’m excited to see how this framework can help drive meaningful change! 💪✨ #InclusiveDesign #EDI #Equity #Diversity #Inclusion #DesignThinking #ProductDesign #SocialJustice #Teamwork #Innovation #Leadership

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I've just launched free resources for everyone on Figma and Framer 😱 If you're a designer and need easy-to-use components or tutorials, I've got you covered 😉 I regularly update our Figue Resources page, which is becoming a free library to lend a hand to all designers. Feel free to request a tutorial in the comments on any topic that might be causing you a roadblock 👇 https://lnkd.in/eXbz4tmQ #free #ressources #figma #framer #design #component #tuto

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REMINDER: We're LIVE in 40 minutes! Just a quick reminder that Piccia Neri and I will be going live in 40 minutes — 11:00 AM EDT/5:00 PM CET — to show you how to lead with accessibility first, get buy-in from team and bosses more easily, and increase conversions at the same time.   So if you haven't registered, it's not too late: Head here and sign up — at the very least, you'll get access to the replay if you can't make it. ;-) Register here (for FREE): https://lnkd.in/eKcci-wh #a11y #AccessibilityForAll #AccessibilityMatters #WebAccessibility

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🎉 I'm thrilled to share my very first Medium article, "Green by Design: When Sustainability Meets Accessibility" I've read multiple articles through the years talking about Accessibility or Sustainability, but never linking them together : Why ? For me, it's clearly a part of our ux design job to understand how can we implement both of them in our daily routine. So we should definitely talk about it. 🌱🤝 From concrete practical design tips to the broader implications of our choices, I've written my insights on how we can make tech not only functional but also inclusive and environmentally friendly. 🙌 I'd love for you to read through and share your thoughts. Let's discuss how we can all contribute to building better digital spaces. Check out the article and let me know what you think : https://lnkd.in/dXpPvfxF #FirstArticle #UXDesign #GreenByDesign #Sustainability #Accessibility #Design #Medium

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𝟳 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻𝘀 𝗜𝗻𝘀𝗽𝗶𝗿𝗶𝗻𝗴 𝗠𝗲 𝘁𝗼 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝗠𝘆 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽𝘀 𝗮𝗻𝗱 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻 🚀 👉 Alexandre Eisenchteter✨🛠: Alexandre is an exceptional and highly experienced facilitator with deep knowledge in AI. He's also the creator of Stormz, an innovative workshopping tool packed with features that leverage AI to make facilitation easier. Following Alexandre offers practical tips on both facilitation and AI. 👉 Rachel Davis : Rachel shares invaluable tips for facilitating great workshops. As a Butter 🧈 pro, she can help you unlock its full potential. She's also a huge fan of facilitation cards and reviews decks frequently. Check her out for insightful reviews and tips! 👉 Said Saddouk : If you want to elevate your remote workshop experience, Said is your guy! A tech wizard with tools like OBS and Stream Deck, his content makes workshops and trainings more engaging. His original and innovative (and fun, very fun) ideas are a must-follow. 👉 Jan Keck : Looking to create deep connections in your workshops? Follow Jan on LinkedIn and subscribe to his newsletter. He shares fantastic tips for breaking the ice, or as he likes to say, melting the ice. Plus, he's writing a book on the topic! 👉 Nathy Ravez : Nathy is the founder of La Workshoppeuse, a facilitation agency, and hosts the podcast "There Is a Workshop for That." She supports aspiring freelance workshop facilitators and is a great example of executing actions to achieve the life you want. Definitely follow her for inspiration. 👉 Thomas Lahnthaler : Known as the MacGyver of Facilitation, Thomas consistently shares insightful and original content on LinkedIn. His posts are a gold mine of knowledge, offering unique perspectives not found elsewhere. A must-follow for anyone in facilitation. 👉 Brittni Bowering : If you're into facilitation, you likely already know Brittni. She shares amazing resources and tips on LinkedIn and in her newsletter. Recently, she’s started sharing more on her YouTube channel. Follow her for inspiration to develop your facilitation style and create powerful moments. Thanks to Said for inspiring me to write this post! 💪 #Facilitation #Workshops #Innovation #Creativity

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VSM is a really useful lens on organisations. We're currently using it at The Data Place as one of the ways of thinking about data and organisational/project design.

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Thoughts on managing UX at Hatch Leadership Ateliers Almost two weeks ago, I shared my ideas on managing UX teams with fellow and future UX leaders and managers at Hatch Conference Leadership Ateliers. Aside from this caught-in-action photo (thanks to the great Indigo Lewisohn), I got a lot of food for thought.  While the thoughts are still whirling around in my head, here are a few takeaways. Player/Coach roles are common but often tough to handle. With the economic downturn and layoffs, many companies have resorted to setting up player/coach roles in which one person who manages a team still works hands-on in product design. While these setups seem interesting for many looking to step into management and don't yet want to commit fully, they can quickly become a stretch in capacity. Managing a team of people while being engaged in delivering excellent UX work is a lot of work, and you have to be very thoughtful and well-organized so that your performance and health don't suffer.  In addition, the lines between individual contributor leader (IC) roles and people manager roles seem to blur. Like with so many titles and roles in UX, a lot of unclarity remains when it comes to defining what craft leaders do in an organization and how the IC track can provide a long-term perspective for career growth for those of us who don't feel comfortable taking on the responsibility of managing people or who simply want to remain hands-on in the craft. If you are considering staying an individual contributor, I suggest having open conversations with your manager early on so you can build a career path beyond "just" titles that are aligned with your goals. The fact that many experienced UX professionals see loads of red flags in a random job post worries me. After all, the job post was designed to attract talent and not scare them off. Many saw that the skills and tasks described didn't describe a management position and revealed a sense of maturity in the organization. They felt that if they applied, they would not be taken seriously as a manager. I agree that many organizations should consult with experienced UX managers or HR people when writing a job post to ensure it defines a role clearly and according to what talent expects to be doing at the level in question, but on the other hand, I would like to encourage the UX community to see job descriptions as an opportunity. Many are cast as a wide net, and you may use the interview and application process and early onboarding (should you land the job) to carve out exactly what role you'll play. Remember, if a company is hiring UX leaders or managers, it's a good sign that they are committed to improving how UX works.  I want to thank everyone who attended my session for their feedback and inspiration and Damian Martone and Hatch Conference for organizing such a great event. I look forward to meeting you all again in September. #UX #uxdesign #uxui #uxcareer #design #hatchConference

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🇪🇺 Brace yourself, the European Accessibility Act (EAA) is coming. And it will have an impact on how we design digital experiences. We have summarised the most important points in this article for those who don't want to dig into the legal paperwork 🤓 #inclusivedesign #eaa #accessibility

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Less than 48 hours left until I do a live demo of my latest Notion template, made specifically with content designers in mind. 🧐 If you know nothing about Notion, I'll cover a few basics. 🤓 If you want to know what a content designer usually works with (the basic tools), I'll talk about that too. 🥸 And if you want to know how Notion is awesome for content designers, the live demo will show you how I put it all together. See you there?

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Design truth lies in communication continuity.

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I had two inspiring days at the #UX360 Research Summit in Berlin last week. Here are my two key takeaways: 1️⃣ 𝗨𝗫 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵𝗲𝗿𝘀 𝘀𝘁𝗶𝗹𝗹 𝗵𝗮𝘃𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝘁𝗼 𝗴𝗲𝘁 𝗮 𝘀𝗲𝗮𝘁 𝗮𝘁 𝘁𝗵𝗲 𝘁𝗮𝗯𝗹𝗲 𝗮𝗻𝗱 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝘁𝗵𝗲𝗶𝗿 𝗶𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲. • Emmanuelle Savarit, PhD Savarit gave a clear talk on how to reflect and demonstrate the ROI of UX research in the organisation to increase influence and budgets. • Arno Papenheim and Nicole Bacchus also stressed the importance of permanently communicating the business impact of research and how to drive action. • Javier Andrés Bargas-Avila Bargas-Avila made a nice statement that conducting research is half the job. The other half is “post-research”, which is about pushing research results into the organisation. • Soma Ray had an awesome talk about different company cultures even within the same company, which explains quite well why UX researchers might not have enough impact on other stakeholder teams. Overall, I also realised that UX KPIs are still disconnected from business KPI systems and therefore lack stakeholder support. And conversely, UX researchers need to get trained in business. 🧠 While I think it's super important to be more aware of this issue, I missed a crucial point that was not very well represented at the conference, but which would be the key to solving the first observation. 🔑 2️⃣ 𝗔𝗜 𝗱𝗶𝗱 𝗻𝗼𝘁 𝘆𝗲𝘁 𝗮𝗿𝗿𝗶𝘃𝗲 𝗶𝗻 𝗨𝗫 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵. There were only few speakers talking about AI and UX, which gave me the impression that AI has not yet arrived in real life UX research. UX is still very much circling around its own problems… In my opinion, AI is the solution to problem #1 above. Why? 🤔 AI has a huge potential to increase the productivity and impact of UX professionals within their organisations, giving them the desired seat at the table. We are currently shipping AI-supported-research analysis at RapidUsertests Closed Beta link inside the comments! 💬

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The automobile industry has always made user experience in the car a cornerstone of its success. They must lead the way in today's market, where the economy is driven by user experience. In-car user research is vital for exceeding user expectations, driving innovation, enhancing safety, and ensuring market competitiveness! #userresearch #UXDesign #automobileUX

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Thank you #ux360 event for those 2 days of conferences about #uxresearch ! Day 2 is already finished so as yesterday here are my first highlights : 📝1. Design thinking has been criticized as it can let people think design step is done after 3 or 5 days of workshops. Design thinking is not enough to design great product BUT it gives us visibility in the company. It is also a way to make stakeholders understand how we work. Thank you Flavius Kehr 🤵‍♀️2. Ux researcher have to give their point of view and not being afraid to lead the « after research » work, in order to grow and to take lead positions. Inspiring talk from Nicole Bacchus with concreate examples 👂3. Research is not only done by UXR but also from « people who do research » (PWDR) inside the company : sales team, support team… gathering the insights at the same place, categorize them, and make the team responsible for all of that could drive to improve in efficiency. From Romain Dechamps. This resonates on what we are working on currently in our team to centralize customer and user knowledge. 🎨4. Design Systems co-built with business make business gain in efficiency and business use DS in all their projects. Niels Wolf 👩‍🏫5. Democratization of UX Research is no longer a trend but will still be there. And defining the future of UXR is impossible so be ready to embrace change when needed to value your expertise in new ways. Talk from Diana Lenz and Alexander Kurt : thank you both for your honnest return on experience on a fail :) 💪🏻6. How to align on what is an actionable insight ? Lydia Penkert shared how her team worked on this topic : gather stakeholders view, workshop with the UXR team and then align on what elements should be there for an « actionable » insight. The results : focused on user problem, a business opportunity and relevant for product! (Can’t wait to test this exercise in Criteo) Unfortunately I was not able to attend the 2 last talks / panels (travel timing) but I will watch the recordings as soon as possible. I’ld like to thank also Criteo for letting me assist to this event : more details on the learnings coming soon !! Sarah Lacroix Gaëlle Seznec

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Learn how to use the #Move78Playbook during the next session of the workshop "From Keywords to Blueprints: An AI-Ready Service Design Framework"! Join Lucas Manhaes and me on August 9 & 16. #Workshop #ServiceDesign #GenAI #framework https://lnkd.in/e9Etcq-f

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Question to the Community: Implementing the European Accessibility Act (EAA) Dear Colleagues, Who among you has started implementing the European Accessibility Act (EAA) for your products, specifically in terms of product design and front-end development? 🛠️✨ My main question is: will the WCAG 2.2 A+AA standards meet the requirements of the EAA? 🤔 I have a few more questions and would greatly appreciate any insights or experiences you can share. 🙏 Thank you for your help! Web Content Accessibility Guidelines (WCAG) W3 European Commission #ux #accessibility #productdesign #EAA #research #Europeanaccessibilityact

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How Accessibility Standards Can Empower Better Chart Visual Design. Excellent article by Kent Eisenhut about the accessibility issues of data visualization in web interfaces. The article focuses on WCAG 2.1 standards, and it covers many techniques for embracing accessibility standards to empower better, more accessible visual design. https://lnkd.in/ei9wUejj

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🚀 Calling All Innovators! 🚀 Are you ready to dive into the world of GenAI and Service Design? Join us for the 4th Edition of the Move 78 Workshop on June 28th! This is your chance to master a GenAI strategy that will revolutionize the way you kickstart your Service Design projects. 🔗 Secure your spot now: https://lnkd.in/ecu9yiz9 Don’t miss out on this opportunity! Move 78 transcends a mere guide—it’s an open invitation to: • Delve into the thrilling and ever-growing domain of generative AI. • Acquire practical skills for integrating AI into your service design projects. • Engage with a global community of designers leading the charge in service innovation. • Sharpen your AI proficiency and revolutionize the way we adopt and master new technologies. Whether you’re a seasoned professional or just starting, this workshop is designed to provide valuable insights and practical skills for integrating AI into your service design toolkit. ✨ Register today and transform your approach to Service Design! ✨ #Move78Workshop #ServiceDesign #GenAI #DesignThinking #Innovation

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