Un membre de l’équipe se sent sous-estimé au travail. Comment pouvez-vous booster leur motivation et leurs performances ?

Highlight their accomplishments in team meetings or company-wide communications, showcasing the value they bring to the organization. Instead of generic praise, pinpoint their unique strengths and contributions, demonstrating that their efforts are noticed and appreciated. Help them understand how their individual tasks contribute to the team's overall goals, fostering a sense of purpose and significance. Offer mentorship, training, or challenging projects to show your investment in their professional journey and boost their confidence.

Es fundamental reconocer el trabajo de cada uno de los integrantes de tu equipo. No todos los colaboradores tienen los mismos motivadores, incluso una misma persona puede, según su momento vital, tener diferentes motivadores. A pesar de todo lo anterior, siempre es interesante reconocer los esfuerzos, independientemente de los resultados. Por un lado la persona mejorará el apartado personal (autoestima, seguridad, confianza en sí misma,...). Por otro lado, facilitaremos la comunicación de la persona con el líder (generación de confianza) como del resto de integrantes del equipo, si los hubiese.

Reserve um tempo para ouvir as preocupações e frustrações do membro da equipe de forma empática e sem julgamentos. Reconheça e valide os sentimentos de desvalorização que ele está enfrentando. Mostre que você entende a importância de se sentir valorizado no ambiente de trabalho. Identifique e reconheça as contribuições positivas e os pontos fortes do membro da equipe. Explique como essas contribuições são valorosas para o projeto ou para a equipe. Forneça feedback construtivo de maneira equilibrada, destacando não apenas áreas para melhoria, mas também sucessos e progressos alcançados. Ofereça oportunidades para que o membro da equipe desenvolva novas habilidades ou assuma novas responsabilidades!

In the dynamic and competitive world of business, understanding your customers’ needs and expectations is essential. Customer feedback is a goldmine of insights into your business’s strengths and weaknesses, and leveraging it can be a growth engine. Customer loyalty is essential for any successful business. It’s much more cost-effective to retain existing customers than to acquire new ones. Customer feedback can also provide insights into how your pricing strategy is perceived, allowing you to make necessary adjustments. This can help you ensure your pricing is competitive and value-based, enhancing your profitability.

Empowerment” seems to be a buzz word thrown around in the business world these days. But what does it really mean to be empowered, or to empower others? Why should we even be paying attention to empowerment at work? My thoughts are very focused always on empowerment in the workplace, and why it plays an essential role in creating a healthy work culture. Empowerment cannot exist unless we feel like we belong, our opinions matter and that we are part of a team. One of the most common misconceptions I encounter comes from the assumption that empowerment occurs in a vacuum. People often forget the reasons why someone is empowered – they forget about the workplace culture, teamwork, and respect that allows an individual to feel empowered

Organisational development, in the context of human resources, refers to a systematic, planned and managed process of altering the fundamental characteristics of an organisation to improve the effectiveness of the organisation and its members. This process includes strategies, methodologies and activities that seek to implement changes in an organization’s culture, systems, and behavior. The ultimate goal is to enhance the organisation’s capacity to handle its internal and external functioning in the most productive and efficient manner possible. This can range from introducing new management structures and decision-making processes to increasing collaboration among departments or improving employee skills and abilities.

Positive reinforcement is one of the most effective tactics for creating a performance-driven culture in any organization. “Celebrating success” is a method of positive reinforcement that recognizes employees’ contributions in order to motivate them to keep achieving their best. With the rise of remote and hybrid customer service work, building a sense of camaraderie in teams can be particularly challenging. Celebrating success is an effective way to get people cheering each other on while building team spirit—even when the team is scattered across many locations.

Fundamental. Pese a que la inmediatez del día a día pueda absorber el tiempo como persona y como parte de un equipo, es imprescindible sacar un tiempo regular u ocasionalmente para compartir experiencias, emociones o situaciones cotidianas. Esto eleva el nivel de confianza y conciencia del equipo dentro de una organización.

The “power of positive thinking” is a popular concept, and sometimes it can feel a little cliché. But the physical and mental benefits that I have experienced over the years of positive thinking have been demonstrated by multiple scientific studies. Positive thinking can give you more confidence, improve your mood, and even reduce the likelihood of developing conditions such as hypertension, depression and other stress-related disorders. We all want to be positive but sometimes this can be hard depending on the circumstances that face us. Positive thinking should not in any way be taken lightly. In reality, it should be viewed in the same way we view words like “endurance” and “work ethic” But those views may be changing.