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Apple's iCloud for Windows software appears to experiencing serious issues for some users, with complaints on the MacRumors forums about corrupted videos and images from strangers appearing in Photo Libraries.

iCloud-General-Feature.jpg

There are a handful of complaints from customers who are running into complications with iPhone 13 Pro and iPhone 14 Pro models. Videos recorded on an iPhone and then synced with iCloud for Windows are turning black with scan lines, rendering the videos unwatchable.

More worryingly, some users are seeing strange photos and videos that do not belong to them appearing in their libraries when they attempt to watch these corrupted videos. MacRumors reader sleeping_ghost explains:
iCloud for Windows is corrupting videos recorded from an iPhone 14 pro max resulting in black videos with scan lines. On rare occasions, it is inserting stills into videos from unknown sources, possibly other's iCloud accounts. I've been shown photos of other people's families I've never seen in my life, soccer games, and other random photos. Obviously, this is extremely concerning and does not exactly make me feel safe using iCloud.
It is not clear if the photos are images from other iCloud users, but it appears possible. From the thread, users have seen random families, children, soccer games, and other similar photo content.

Deleting the iCloud for Windows app does not appear to fix the issue, as it may be server side, and several people have reported it to Apple, so the company may be aware. Windows 11 and Windows 10 both appear to be impacted, and it may only be affecting devices with certain settings like HDR and HEVC enabled.

Article Link: iCloud for Windows Users Complain of Corrupted Videos, Photos From Strangers
 

antiprotest

macrumors 601
Apr 19, 2010
4,142
14,767
Last edited:

Spaceboi Scaphandre

macrumors 68040
Jun 8, 2022
3,414
8,101
You know maybe Apple should just stop making Windows software, because it's clear ever since Tim Cook took over any of their Windows developers have all left, as evident from how badly iTunes is in disrepair and the fact they've yet to break it apart like they promised.

At this point they're making the Windows software bad on purpose as a pressure move to get more iPhone users to switch to Mac. "Tired of iTunes and want better iPhone management and iCloud functionality? Then buy a Mac." And the thing is it's working. Those who love their iPhone too much have started getting Macs instead for their next computer. My dad and uncle, two lifetime Mac haters since the 80s, got M1 Mac Minis just so they could have ecosystem functionality on their iPhones and iPads.
 

0112862

Cancelled
Sep 24, 2017
43
187
I’m going to blame Microsoft Windows for that. Reminds me of Microsoft Vista.
Are you for real!?! This is 100% Apple fault. Apple is backend and Microsoft frontend in this story. On top of this, Apple 1st party and Microsoft 3rd. A third-party frontend accessing unauthorized content from a firstparty backend is a big effing deal. It prove one thing, their architecture is garbage. This should be prevented by design so random bug doesn't trigger this. My feeling, they have a backdoor into iCloud and this bug exploit something around the backdoor.
 

ignatius345

macrumors 604
Aug 20, 2015
7,220
12,034
Yikes! I don't run Windows, but this kind of thing could happen on any platform.

I keep my Photos library backed up in its entirety onto my own hard drives, in case the iCloud version ever gets corrupted like this.
 
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vegetassj4

macrumors 68000
Oct 16, 2014
1,776
9,774
Images from strangers? Welcome to AppleDating w/ Naughty Siri recommending Tinder like hookups.

 
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