Can't update one specific app anymore

[chris4565]

Hey guys,

I have a very weird App Store update issue: I can't update my email app (Spark) anymore :-( For the last 2 updates that were released on the App Store, the procedure was exactly the same:

1. I tapped on "Update"
2. The download / install process with the blue circle got stuck at around 60%
3. It was completely stuck, I couldn't cancel the process. Even completely quitting and re-launching the App Store app didn't help. It was still stuck
4. Then I rebooted my iPhone and after around 15 seconds the update automatically continued downloading / installing. I didn't even go into the App Store, it just automatically happened while I was still on the home screen (I saw on the Spark icon that the installation was ongoing)

As I mentioned, this exact issue happened for BOTH recent updates to the app... I don't have any issues with other apps. What's going on there? Now I re-installed the app but I don't know if that will fix it for future updates. Anyone else had a similar experience once? Thanks!

 

[BrianBaughn]

Not sure if I've had that issue but the fix for update problems or problems after an update has always been delete and reinstall.

 

[chris4565]

Not sure if I've had that issue but the fix for update problems or problems after an update has always been delete and reinstall.

Thank you! I re-installed the app and could then successfully install the update that got released after that.