Falls represent a significant health risk, especially for older adults. According to the Centers for Disease Control and Prevention (CDC), one in four Americans aged 65 and older falls annually. These falls often lead to severe injuries such as fractures, head trauma, and even death. ( 1 ) Each year, about 3 million emergency department visits are due to older people falling. (2 ) These alarming numbers highlight the crucial need for preventive measures to enhance safety and provide timely emergency assistance.
Medical alert systems , particularly medical alert bracelets, play a vital role in mitigating fall risks. Studies show that these devices can reduce the fear of falling and promote independence among older adults. ( 3 ) These devices, equipped with advanced features like GPS tracking, automatic fall detection, and 24/7 monitoring services, ensure that help is just a button press away.
We spoke with Jenny Reynolds, MSW, Aging Life Care Specialist and owner of Graceful Guidance Care Management . She told us, “I recommend medical alert systems often when an older adult lives alone and does not have consistently regular contact with someone else who checks on them.” She tells clients to get the type of system they are most likely to wear consistently, whether that’s a necklace-type device or a wrist-worn device like a bracelet.
Editor’s pick medical alert bracelet
The MobileHelp Duo is our top pick for the best medical alert bracelet for couples. It has two mobile units and combines advanced GPS tracking and reliable 24/7 monitoring, making it an excellent choice for those seeking comprehensive protection. Read on for full details and testing notes on why the MobileHelp Mobile Duo is our recommended choice.
Our picks for the best medical alert bracelets
- Best for couples: MobileHelp Mobile Duo
- Best in-home: Medical Guardian MGHome Cellular
- Best budget: Bay Alarm Medical SOS Home
- Best for active seniors: LifeFone At-Home & On-the-Go Safe Watch Active
- Best for fall detection: UnaliWear Kanega Watch
- Best mobile: Alert1 On-the-Go Wristband
|
|
|
|
|
|
|
| MobileHelp Mobile Duo | Medical Guardian MGHome Cellular | Bay Alarm Medical SOS Home | LifeFone At-Home & On-the-Go Safe Watch Active | UnaliWear Kanega Watch | Alert1 On-the-Go Wristband | |
| Rating | ||||||
| Price | $49.95 per month | $37.95 per month | $24.95 per month | $49.95 per month | $299 plus $79.95 per month | $38.95 per month, plus $19.95 activation fee |
| Range | Mobile within AT&T service area | 1,400 feet | 1,000 feet | Mobile within AT&T service area | Mobile within Verizon service area | Mobile within AT&T or Verizon service area |
| Battery life | 24+ hours for mobile units, 5 years for wrist buttons | Plugged in; 32-hour emergency backup battery | Plugged in; 32-hour emergency backup battery | 24 hours | 24–36 hours | 1–2 days |
| Fall detection | Available with additional pendant buttons for $11 per month each | Available with an additional pendant button for $10 per month | Available with an additional pendant button for $10 per month | Available for $5 per month extra | Included | Available for $10 per month extra |
Best medical alert bracelet for couples: MobileHelp Mobile Duo
Key product features
What you should know
The MobileHelp Mobile Duo offers reliable mobile protection with essential features for two people.
- The device’s simplicity and effectiveness make it an excellent choice for straightforward emergency protection for couples.
- At $49.95 per month, it provides plenty of valuable features without requiring a long-term contract.
-
Ideal for active seniors and individuals seeking reliable on-the-go emergency assistance.
GPS tracking ensures precise location detection for quick emergency response.
Why we like MobileHelp Mobile Duo for couples
The MobileHelp Mobile Duo excels in its simplicity and effectiveness. It includes GPS tracking and 24/7 U.S.-based monitoring services with operators who are certified by the Security Industry Association. Its lightweight, compact design makes it easy to carry or wear, while the intuitive interface ensures ease of use. Additionally, the device’s long battery life reduces the need for frequent recharging. We also appreciate that the wrist-worn help button is waterproof, so it can be worn while showering—an important feature considering the high number of falls that happen in the bathroom. (4 )
The combination of real-time GPS tracking and nationwide cellular coverage provides users with reliable protection both at home and on the go. We also like that loved ones can check their location through the Mobile Help Connect portal. You can specify who you’d like to be emailed and your location if you press your help button.
How it works
Using the MobileHelp Mobile Duo is straightforward. It includes two mobile units, which can be carried in a bag, purse, or pocket or clipped on a belt, and a waterproof help button that can be worn around the neck with a lanyard or on the wrist in a silicone band. For the purposes of this review, we will assume you choose the wristband. In case of an emergency, press either button to connect with a trained operator. The device’s GPS functionality allows operators to locate you quickly and dispatch emergency services if necessary. It works anywhere with AT&T cellular coverage. A landline is not required.
Two-way communication is available through the mobile unit but not the wrist-worn help button. It’s important to know that the wrist-worn help button must be within 1,400 feet of the mobile unit to work, so you cannot leave the mobile unit at home and wear only the wrist button when leaving the house. The mobile device’s battery lasts over 24 hours, and the wrist-worn button has a five-year battery.
Cost and what’s included
The MobileHelp Mobile Duo costs $49.95 monthly, with no long-term contracts required. The company offers savings for longer-term payment plans: $143.85 quarterly, $269.70 semi-annually, and $494.45 yearly. The package includes two mobile devices with charging cradles and power cords and a mobile help button with a lanyard or wristband (white or black). If each person would like to wear a wristband, an additional one may be added for $24 per year.
Users can access 24/7 monitoring services, ensuring immediate assistance is available when needed. A free lockbox is also included with every order. This provides a place to secure a house key for emergency responders to enter your home.
Extra features and accessories
You can add automatic fall-detection buttons that are worn around the neck for $11 per month. It’ll send an alert if a fall is detected, even if the button is not pressed. There’s been disagreement in the past regarding the best place to wear a fall detection device—wrist vs. neck. While some older studies suggested a neck-worn device was more accurate, today’s fall detection technology is highly accurate at either location. ( 5 )( 6 )
Additional waterproof wrist or pendant help buttons can be added for $24 per year, and additional waterproof wall buttons may be added for $35.40 per year.
Trial period and warranty
MobileHelp provides a 30-day risk-free trial period, allowing users to test the system and ensure it meets their needs without any long-term commitment.
It does not come with a warranty, but the Connect Premium plan can be added for $6 per month. It provides free or low-cost replacement of lost or damaged equipment and locks in your plan rate for two years.
Who it’s best for
The MobileHelp Duo is perfect for active senior couples, those with medical conditions, and anyone who desires the freedom to move around and even travel while maintaining access to emergency assistance. Its compact, easy-to-use design will especially appeal to those who prefer a straightforward, no-fuss solution.
What customers are saying
MobileHelp has 4.8 out of 5 stars on Trustpilot with over 4,000 reviews. Nearly 90% of reviewers give the company 5 stars. Many customers report helpful, courteous customer service representatives without pushy sales tactics.
“I’m so happy to have Mobile Alert for my mom, who is alone at her home. And I’m especially thankful she has it; if anything happens in the night, she will have immediate help. Later, I was so pleased with their service that I bought another one for my mother-in-law as well.”
Lee Ann Ellis, Trustpilot Reviewer
Trustpilot reviewer Diane Blackmun said, “[The] agent was very polite, helpful and informative. Explained things clearly and was flexible to meet my needs. My parents have had good service from this company for years, and I expect nothing else while I have my service.”
While negative reviews are difficult to come by, Beth gave 3 stars on Trustpilot and said, “Mobile Help was very attentive to our needs, and the product was shipped quickly. Unfortunately, the device wasn’t tested, and they shipped a defective product. We had to start at square one and have another one shipped. It was frustrating when we were trying to teach an elderly person how to use it.”
Specs
| Battery life | 24+ hours for the mobile unit and 5 years for the wrist button |
| Fall detection | Available with a neck-worn button for $11 per month |
| Warranty | Protection plan costs $6 per month |
| Starting monthly cost | $49.95 |
| Water resistance | Wrist-worn button is waterproof |
Best in-home medical alert bracelet: Medical Guardian MGHome Cellular
Key product features
What you should know
The Medical Guardian MGHome Cellular provides dependable in-home protection with essential features.
- The device’s clear audio quality ensures effective communication during emergencies.
- Starting at $37.95 per month, it offers comprehensive in-home protection without requiring a landline.
- The home unit connects through 4G LTE and Wi-Fi for extensive in-home coverage.
- Ideal for older adults and those with medical conditions who primarily stay at home.
- The 32-hour backup battery provides security during power outages.
- Optional fall detection pendants enhance safety without needing to press the help button.
Why we like Medical Guardian MGHome Cellular as best in-home
We appreciate the MGHome Cellular for its reliable performance and user-friendly design. Its cellular connectivity ensures that users don’t need a landline, so it’s versatile and accessible for most households. The base station’s clear audio quality facilitates effective communication with monitoring center operators, ensuring timely and accurate responses during emergencies. The long-lasting backup battery provides peace of mind during power outages. The wearable buttons are highly water-resistant and can be worn in the shower.
While the system is meant for in-home use, you can take it with you on vacation. To update your location, you only need to call Medical Guardian’s customer care team.
Our tester noted four callouts at the end of testing: a strong speaker, a fast response time, a friendly monitoring center, and an easy setup.
How it works
The MGHome Cellular operates without a landline, utilizing a base station connected through 4G LTE Wi-Fi to link directly to Medical Guardian’s 24/7 monitoring center. In an emergency, users press the help button on their base station, wearable pendant, or wristband, sending an alert to the monitoring center. A trained operator then communicates with the user through the base station to assess the situation and dispatch emergency services if necessary. The wearable button is water-resistant enough to be worn in the shower. It doesn’t support two-way communication, so emergency services are automatically dispatched if the button is pressed and you’re not close enough to the base station to communicate with the operator.
The system includes access to the MyGuardian portal and app, which enables your selected care circles to communicate with each other and receive updates on your status during emergencies. You can also store important medical information and manage your account and preferences.
Cost and what’s included
The MGHome Cellular costs $37.95 per month. Longer-term plans offer some savings and costs: $113.85 quarterly or $417.45 annually. There are no equipment or set-up fees. The package includes:
- A base station with a built-in speaker and microphone
- A power cord for the base station
- A backup battery in the base station provides up to 32 hours of power in case of an outage
- A wearable help button with a pendant and wristband
- Access to the MyGuardian online portal and app
Additional features and accessories
- Fall detection pendants are $9.99 per month.
- A mobile speaker box called Elite 911 will connect you to 911 wherever you are and can be added for $9.99 monthly.
- On-Guard Alerts, which will send text and email notifications to your selected Care Circle, is $2.99 monthly.
- Additional wearable or wall-mounted buttons are $2.99 per month each, and voice-activated wall buttons are $4.99 per month.
- A lockbox for emergency access to the home by first responders is $2.99 per month.
Trial period and warranty
If you’re unhappy, you can cancel your plan anytime. There are no up-front costs, so no refunds are issued.
A protection plan for $6.99 per month may be purchased to cover lost or damaged equipment.
Who it’s best for
The MGHome Cellular is ideal for older adults and individuals with medical conditions who spend most of their time at home. It provides a dependable layer of protection, allowing users to maintain their independence while having quick access to emergency assistance if needed.
What customers are saying
Medical Guardian has 3.8 stars on Trustpilot, with almost 1,000 reviews. Kathleen Greenan gave five stars and said, “[There is an] immediate response when the safety device is activated. Gives a great deal of reassurance that help is available immediately should I need it. I take it into the shower for security and keep it close to my bed at night. I take it with me whenever I leave the house.”
There are some reports of continued billing after cancelation. Ron Humpal rated Medical Guardian one star on Trustpilot and said, “This service was canceled in December of 2023, and their equipment was returned. However, they continue to bill my account!”
But the majority of customers are happy. Trustpilot reviewer Kathy Kotowsky gave five stars and said, “Customer Service is excellent. I am very happy with the wristband. I can’t wear things around my neck, which is very important. Very soft leather and very easy to put on. I like that it has GPS, meaning I can go out wearing my wristband and feel confident that I can get help anywhere.”
Specs
| Battery life | Plugs in with 32-hour emergency backup battery; wearable button has a 5-year battery |
| Fall detection | Available with a neck-worn button for $10 per month |
| Warranty | Protection plan costs $6.99 per month |
| Starting monthly cost | $37.95 |
| Water resistance | The wrist-worn button is water-resistant enough for the shower |
Best budget medical alert bracelet: Bay Alarm Medical SOS Home
Key product features
What you should know
The Bay Alarm Medical SOS Home system offers reliable, budget-friendly in-home protection.
- The system’s flexibility with landline and cellular options makes it accessible to various users.
- It provides affordable, comprehensive protection at $24.95 per month per landline and $29.95 for cellular.
- Ideal for budget-conscious older adults and those with medical conditions needing in-home safety.
- The 32-hour backup battery ensures protection during power outages.
- Optional fall detection pendants enhance protection without needing to press the help button.
Why we like Bay Alarm Medical SOS Home as best budget
We appreciate the SOS Home system for its affordability and reliability. The availability of both landline and cellular options ensures flexibility for users with different needs. If the cellular coverage in your home is spotty, the landline option will solve the connectivity problem. The cellular option can be taken with you on vacation, or anywhere you go with cellular service.
The wearable button is water-resistant enough to wear in the shower. Our tester found the device to offer sensitive fall detection, a strong speaker, and an interesting design compared to other medical alert bracelets on the market.
How it works
The SOS Home system connects to your home’s landline or via a cellular 4G LTE connection. In an emergency, users press the help button on their base unit, wearable pendant, or wristband, which sends an alert to Bay Alarm Medical’s 24/7 monitoring center. A trained operator then communicates with the user through the base station to assess the situation and dispatch emergency services if necessary.
Cost and what’s included
The Bay Alarm Medical SOS Home system offers two pricing options:
- Landline option: $19.95 per month, $74.98 quarterly, or $299.40 annually
- Cellular option: $29.95 per month, $89.95 quarterly, or $359.40 annually
Both packages include:
- A base station with a built-in speaker and microphone
- A power cord for the base station
- A backup battery provides up to 32 hours of power in case of an outage
- A wearable help button with a pendant and wristband
- A Vial of Life medical information sheet
- Access to an account management app
Extra features and accessories:
- Fall detection pendants for a one-time payment of $30 each plus $10 each month.
- Wall-mounted help buttons for added convenience in high-risk areas like bathrooms for $35 each or a 4-pack for $130.
- Additional wearable buttons for $39 each.
- A lockbox for emergency access to the home by first responders for $30.
- Bella charms to make lanyard buttons more attractive for $25 each.
- Bella bands to make wristband buttons more attractive for $17 or $12 each or a 4-pack for $50.
Trial period and warranties
Bay Alarm Medical offers a 30-day risk-free trial period, allowing users to test the SOS Home system and ensure it meets their needs. A protection plan may be added for $2.95 per month, which provides battery replacements for help buttons, once-a-year base station replacement, and 50% off accessory replacements.
Who it’s best for
The SOS Home system is ideal for budget-conscious older adults and individuals with medical conditions who need dependable in-home protection. It provides an affordable solution without compromising on essential features.
What customers are saying
Bay Alarm Medical has a very high 4.7 rating on Trustpilot with just over 1,100 reviews. Most customers are happy with the functionality of their systems, but when problems arise, Bay Alarm Medical’s customer support is efficient. Lisa H. said, “[The] gentleman who called to discuss issues I had with my device the previous night was knowledgeable, polite, and efficient. Very patient, making sure I understood what to do if it ever happened again. [The] company is very concerned that their clients feel they can depend on their services.”
“The customer service, sales, and technical support staff are excellent. Everyone explained things clearly, and they took time with me during each of my encounters.”
Cara, Trustpilot Reviewer
Reports of problems are generally very specific regarding the equipment. Trustpilot reviewer Steven Mack said: “The phone app does not work properly. You cannot access the GPS tracking, which will not show the proper battery life. You can see the accurate status of the device if you go to the Bay Alarm website. Yet this is not always convenient.”
Generally, when customers called about issues, they were resolved quickly and with care.
Specs
| Battery life | Plugs in with 32-hour emergency backup battery; wearable button has a 5-year battery |
| Fall detection | Available with a neck-worn button for $30 plus $10 per month |
| Warranty | Protection plan costs $2.95 per month |
| Starting monthly cost | $24.95 |
| Water resistance | The wrist-worn button is water-resistant enough for the shower |
Best medical alert bracelet for active seniors: LifeFone At-Home & On-the-Go Safe Watch Active
Key product features
What you should know
The LifeFone Safe Watch Active offers versatile, reliable protection for active seniors.
- The smartwatch’s sleek design and GPS functionality make it perfect for active users needing reliable on-the-go emergency assistance.
- At $49.95 per month, it provides comprehensive home and mobile protection.
- Optional fall detection and medication reminders enhance overall safety and health management.
Why we like LifeFone At-Home & On-the-Go Safe Watch Active as best for active seniors
The LifeFone At-Home & On-the-Go Safe Watch Active offers a versatile solution for those needing reliable protection at home and while on the go. Studies show that travel benefits older adults’ mental health, so a system that travels well is important. (7 )
The smartwatch design is sleek and modern, so it’s comfortable and stylish for everyday wear. The combination of home and mobile protection ensures that users are always covered, whether they’re inside their house or out and about. Approved loved ones can check on the user’s location anytime through text.
The clear audio quality and responsive touchscreen interface further enhance its user-friendly experience. Our tester noted that the watch face is bright and easy to read. When pressing the help button, it gives you lots of verbal cues and counts down from 10. It also has a large, clear display showing the battery life.
This medical alert watch offers more features than a traditional wearable help button can provide. It tracks health metrics like heart rate and steps taken—especially important since studies show that tracking steps lead to better health outcomes. ( 8 ) It also provides weather reports, and it’s water-resistant and can be worn in the shower.
How it works
The LifeFone At-Home & On-the-Go Safe Watch Active utilizes a combination of cellular connectivity and GPS tracking to provide continuous protection. In an emergency, users press the help button on their wearable smartwatch, which sends an alert to LifeFone’s 24/7 monitoring center. A trained operator then communicates with the user through the watch to assess the situation and dispatch emergency services if necessary. The GPS functionality ensures accurate location tracking, enabling quick assistance no matter where the user is.
Cost and what’s included
The LifeFone At-Home & On-the-Go Safe Watch Active costs $49.95 monthly, $143.85 quarterly, or $505.45 yearly. There are no equipment or start-up fees. The package includes:
- A smartwatch with an integrated help button
- A charging dock
Extra features and accessories
- Fall detection is available for $5 per month and requires AT&T cellular coverage.
- An optional daily check-in service is $19 per month.
- Lock boxes are $29.95 or $39.95, depending on style selected.
Trial period and warranty
Users can cancel at any time and receive a prorated refund. LifeFone also has a 30-day money-back guarantee. The watch comes with a lifetime warranty against manufacturer defects. A protection plan costs $5 monthly and will replace a damaged or lost watch.
Who it’s best for
The LifeFone Safe Watch Active is ideal for active seniors who frequently leave their homes and need reliable emergency assistance on the go. It’s also suitable for individuals with medical conditions who want to stay active while maintaining access to help at all times.
What customers are saying
LifeFone also has a high 4.7-star rating on Trustpilot with almost 1,000 reviews. Over 80% of customers gave five stars. Diane Di Micco rated it five stars and said, “LifeFone has delivered excellent service during setup and since. I have used the system for over two years and have never had an issue. I needed help twice, pushed the button, and had help quickly and with compassion. I would recommend this company to anyone who could possibly need help with a lift assist or a trip to a hospital.”
Trustpilot reviewer Pat Urban gave five stars and said, “They follow my connection, answering quickly and reacting when I need help. Once was for an ambulance and recently they called to tell me that they were not receiving any input from my machine. I had not been aware of that, so If I had needed help, I would not have been able to contact them. LifeFone makes me feel comfortable and free to not worry much about falling or any other similar problem.”
It took some digging to find a negative review. Catherine Monzillo gave 3 stars on Trustpilot and said, “[The] fall pendant does not always trigger emergency services. Seems to trigger false alarms, but on three occasions when a fall actually did occur, the fall was not detected. It would help if the service worked on Wi-Fi also. Cell service in my home is spotty.”
Specs
| Battery life | 24 hours |
| Fall detection | Available for $5 per month extra |
| Warranty | Lifetime warranty included; additional protection for $5 per month |
| Starting monthly cost | $49.95 |
| Water resistance | Yes, can be worn in the shower |
Best medical alert bracelet for fall detection: UnaliWear Kanega
Key product features
What you should know
The UnaliWear Kanega Watch offers advanced, stylish protection with user-friendly features.
- The voice command feature makes it hands-free, highly user-friendly, and convenient.
- The cost is $299 for the watch plus $79.95 per month, but fall detection is included.
- Ideal for tech-savvy individuals and active seniors needing continuous emergency assistance.
- The stylish smartwatch design ensures stigma-free protection and look.
- Automatic fall detection and medication reminders enhance safety and health management.
Why we like UnaliWear Kanega Watch for fall detection
We appreciate the Kanega Watch’s combination of advanced technology and ease of use, all with effective and free-fall detection. The watch’s voice command feature allows for hands-free operation, making it particularly user-friendly. Its modern design ensures that it can be worn comfortably and discreetly, blending seamlessly with everyday attire. As with other systems in this review, this watch is water-resistant enough for wear in the shower.
The device’s automatic fall detection and reminder features further enhance its utility. While other wrist-worn fall detection devices may have less accurate performance, Kanega developed its own patented RealFall fall detection technology, which gets more accurate with every software update. That’s because UnaliWear collects fall data from its customers and continually uses it to tweak the fall detection software. Your watch also learns your specific movement patterns and reduces false alerts over time. Our tester noted that response times were reliable and consistent, and the watch captured all slow falls from a seated position.
We like that this watch has the unique feature of coming with extra batteries, which allows for wear while charging. Protection doesn’t have to stop for charging like with other medical alert watches. Many falls happen in the middle of the night, so this is an important time for protection. (9 )
The band comes in four sizes to fit everyone. However, our testers had difficulty adjusting the band to fit their wristband and found it bulky to wear. The watch comes in three colors: all black, black with champagne gold accents, or black with rose gold accents.
How it works
The Kanega Watch uses your home’s Wi-Fi, Verizon cellular connectivity, and GPS tracking to provide continuous protection both at home and on the go. In an emergency, users can press the help button on the watch or use voice commands to connect to UnaliWear’s 24/7 monitoring center. A trained operator communicates through the watch to assess the situation and dispatch emergency services if necessary. The GPS functionality ensures accurate location tracking for quick assistance.
Cost and what’s included
The UnaliWear Kanega Watch costs $299 plus $79.95 per month or $779.40 annually. The package includes:
- The Kanega Watch
- Four rechargeable batteries
- A charger and power cord
Extra features and accessories
The Kanega Watch is so packed full of features that there are no features or accessories to add on.
Trial period and warranty
UnaliWear offers a 30-day risk-free trial period, allowing users to test the Kanega Watch and ensure it meets their needs. The watch also comes with a lifetime warranty, which will replace a lost or broken watch for free once and for $199 plus shipping after that.
Who it’s best for
The Kanega Watch is ideal for tech-savvy individuals and active seniors who want a stylish and functional medical alert device. It includes health tracking like heart rate and step count. It’s also suitable for those with medical conditions who need continuous access to emergency assistance and appreciate the convenience of voice commands and 24/7 wear.
What customers are saying
UnaliWear has only eight reviews on Trustpilot with a 3.7-star average rating. Annie gave five stars and said, “I’m a health insurance agent specializing in Medicare. I’ve done a lot of research on these types of devices and decided on this watch for my loved ones. We love that this watch is easy to use right out of the box with very little setup. It’s water-resistant and can be worn in the shower, so you never have to take it off. It’s discreet and looks just like a regular watch. We’ve had great experiences with customer service & the test calls we have done. The company’s representatives have gone above and beyond to help & answer all our questions. Very happy with this product and so glad it exists!”
Cynthia A. gave 5 stars on Trustpilot and said, “I am 80 years old and quite active. I had no interest in a pendant and didn’t want or need all the features of an Apple Watch. The Kanega Watch is perfect! I can wear it everywhere, all the time, and feel protected and safe, even in the shower. I’ve only fallen once (so far!)) and it worked. I didn’t need help from the agent who spoke to me through my watch, but it was a great test! I called through the watch to an agent to contact my neighbor for help and again, it worked perfectly. I’m so happy I have this watch.”
Specs
| Battery life | 24–36 hours |
| Fall detection | Included |
| Warranty | Lifetime |
| Starting monthly cost | $79.95 |
| Water resistance | Yes, can be worn in the shower |
Best mobile medical alert bracelet: Alert1 On-the-Go Wristband
Key product features
What you should know
The Alert1 On-the-Go Wristband offers reliable mobile protection with essential features.
- The wristband’s lightweight design and GPS functionality make it perfect for active users.
- At $38.95 per month, it offers comprehensive mobile protection.
- It’s ideal for active seniors and individuals needing reliable on-the-go emergency assistance.
- The water-resistant design allows for continuous wear during most activities, including showering.
- Optional fall detection costs $10 per month extra and enhances safety without pressing the help button.
Why we like Alert1 On-the-Go Wristband as best mobile
The Alert1 On-the-Go Wristband offers comprehensive protection with a focus on mobility and ease of use, making it ideal for those who need reliable assistance while on the move.
We appreciate the Alert1 On-the-Go Wristband for its portability and lightweight design, which make it comfortable for daily wear. The combination of GPS tracking and cellular connectivity ensures that users are always protected, no matter where they are. The clear audio quality and intuitive operation further enhance the user experience.
How it works
The Alert1 On-the-Go Wristband uses Verizon and AT&T cellular connectivity and GPS tracking to provide continuous protection outside the home. In an emergency, users press the help button on the wristband to connect to Alert1’s 24/7 monitoring center. A trained operator communicates through the wristband to assess the situation and dispatch emergency services if necessary. The GPS functionality Helps the monitoring center accurately pinpoint the user’s location, enabling quick and efficient assistance.
Cost and what’s included
The Alert1 On-the-Go Wristband costs $38.95 monthly or $359.40 annually, plus a $19.95 one-time activation fee. The package includes:
- The On-the-Go Wristband
- A charging dock and power cord
Extra features and accessories
Fall detection may be added for an additional $10 per month.
Trial period and warranties
You can cancel anytime for a prorated refund. Alert1 does not provide a specific warranty but states in its service terms and conditions that it will repair or replace damaged devices.
Who it’s best for
The Alert1 On-the-Go Wristband is perfect for active seniors, individuals with medical conditions, and anyone who needs reliable emergency assistance while on the go. Its user-friendly design and comprehensive coverage make it suitable for those who lead active lifestyles.
What customers are saying
Google reviewers give Alert1 3.4 stars. Jason Guibert rated five stars and said, “My mom had a diabetic sugar crash and activated her button. The service was prompt, professional, and courteous. She got the help she needed quickly; they were reassuring, and continued to follow up while the incident was active. I would not hesitate to recommend them.”
Alert1 has 1.07 stars on the Better Business Bureau (BBB) and an A+ rating from 15 reviews. Complaints mostly concern a lack of refunds for canceled services.
BBB reviewer Allan E. said, “My mother has used Alert1 for a number of years. My last annual payment for the service was in March of 2022. Recently, she went into a nursing home, and as they provide 24/7 care, they took her lanyard button. When I called to cancel the service, I was shocked to learn that Alert1 doesn’t provide a prorated refund. They even want $15 for a box to return their equipment.”
Specs
| Battery life | 1–2 days |
| Fall detection | Available for an additional $10 per month |
| Warranty | No specific warranty, but repair or replacement is mentioned in the service terms and conditions |
| Starting monthly cost | $38.95 |
| Water resistance | Yes, can be worn in the shower |
How we test medical alert systems
Medical alert systems provide confidence, well-being, and independence to their wearers. We aim to help readers choose the best medical alert system for their needs. We achieve this through thorough, firsthand testing and evaluation. Read our full medical alert system testing methodology for more information on our testing process.
Testing criteria
Reliability and response—40%
A medical alert bracelet must be reliable and respond quickly during emergencies. We test the following criteria to determine how much users can trust each bracelet.
- Response time
- Signal range
- Battery life
- Water resistance
- Fall detection
Ease of use and accessibility—30%
Users must be able to operate their medical alert bracelet quickly and easily, especially during emergencies. But the watch should also be comfortable to wear every day.
- Wearability
- Voice clarity and volume
- Setup and use
- Accessibility features
Value—20%
Value isn’t just the sticker price, but encompasses the bracelet’s overall value for the service it provides.
- Initial cost vs. ongoing fees
- Contract flexibility
- Included features vs. add-ons
- Insurance
Customer experience—10%
Fast shipping and friendly customer service boost a device’s overall value, which is why we consider it during our testing process.
- Shipping
- Warranty
- Customer support
What to consider when choosing a medical alert bracelet
When selecting a medical alert bracelet, several key factors can help ensure you choose the best option for your needs. One study of older adults over 60 in the Journal of Applied Gerontology found that “most participants preferred a device that could automatically detect falls, keep track of their location, and be worn on their wrist.” ( 10)
Consider the following:
- Functionality: Look for essential features like GPS tracking, fall detection, and two-way communication to ensure comprehensive protection.
- Ease of use: The device should be user-friendly, with simple operation and comfortable wearability for daily use. Ensure help buttons are large enough to find and easily accessible.
- Coverage area: Verify whether the system uses landline, cellular, or both, and ensure it provides adequate coverage for your lifestyle. Those who primarily stay at home will want in-home systems, but those who spend much time outside the home should consider mobile systems. In-home systems have varying range levels, so make sure the range will cover the size of your home.
- Cost: Compare the monthly fees, initial setup and equipment costs, and any additional charges for extra features to find a plan that fits your budget.
- Battery life: Check the battery life to ensure the device will last throughout the day without frequent recharging.
- Customer support: Choose a reliable, 24/7 customer support provider and a good reputation for responsiveness and assistance.
- Trial period and warranty: Look for a trial period to test the device and a solid warranty to cover any potential malfunctions or defects.
Pros and cons of medical alert bracelets
Pros
- Immediate assistance: Provides quick access to emergency services with the press of a button.
- Peace of mind: Offers reassurance for both users and their families, enhancing independence.
- Advanced features: Includes options like GPS tracking, fall detection, and two-way communication. Some watches include health-tracking metrics.
- Portability: Many models offer mobile protection, allowing users to stay safe both at home and on the go.
- User-friendly: Designed for ease of use with simple operation and comfortable wearability.
- Discreet: A wrist-worn device is less likely to attract attention or look like a medical alert system. It can look like an ordinary smartwatch.
Cons
- Monthly costs: Ongoing fees can add up, especially for advanced features.
- Device maintenance: May require regular charging or battery changes.
- Connectivity issues: Cellular models depend on network coverage, which can be lacking in some areas.
- False alarms: Accidental activations can lead to unnecessary emergency responses. Fall detection can lead to false alarms.
- Limited range: Depending on the model and connection type, some devices may have limited range or functionality.
FAQs
How much do medical alert bracelets cost?
Medical alert bracelets typically range from $20 to $60 monthly, depending on the features and services included. Watch-style systems are more expensive and can cost $80 per month plus several hundred dollars for the device. Initial setup fees and costs for additional accessories, such as fall detection, extra help buttons, and lock boxes, can also apply.
Does Medicare pay for medical alert bracelets?
Original Medicare does not cover the cost of medical alert bracelets. However, some Medicare Advantage plans might offer partial coverage or reimbursement for these devices. It’s best to check with your specific plan provider for details.
Are medical alert bracelets worth it?
Yes, medical alert bracelets are worth it for many people, particularly those at risk of falls or medical emergencies. They provide immediate access to emergency assistance, peace of mind, and can significantly enhance the user’s independence and safety.
Is it better to wear a medical alert bracelet than a watch?
It depends on personal preferences and needs. A medical alert bracelet is typically smaller and less bulky but lacks many of the advanced features watches provide, like two-way communication, GPR tracking, and heart rate and step tracking. Wrist-worn help buttons are generally less expensive than watches.
Who is a medical alert bracelet best for?
Medical alert bracelets are best for older adults, individuals with medical conditions, and those at risk of falls or other emergencies. They are also ideal for anyone who desires increased safety and peace of mind, whether at home or on the go.
Our experts
Dr. Raj Dasgupta, MD, FACP, FCCP, FAASM
Quadruple-board certified in pulmonary, sleep, internal, and critical care medicine. An active clinical researcher, Dr. Raj is currently an Associate Professor of Clinical Medicine at the University of California, Riverside School of Medicine, and the Associate Program Director of Internal Medicine Residency at Huntington Health, an affiliate of Cedars Sinai.
Stephanie Hope, CSSC, CSMC, CLC
Stephanie Hope has over seven years of experience in product and service journalism, with a focus on sleep and well-being. Not only is she a Certified Sleep Science Coach, but she is also a Certified Stress Management Coach, Longevity Coach, and is working on becoming a Wellness Coach through the Spencer Institute.
Krista Manning
Krista Manning is an accomplished medical copy editor and fact-checker who stands out in the pharmaceutical, health, and wellness domains. With a meticulous eye for detail and a command of medical language, Krista ensures the accuracy and clarity of content. Beyond her professional expertise, Krista is an advocate for mental health awareness. Recognizing the crucial intersection of psychological and physical well-being, she actively contributes to projects that promote mental health awareness within the healthcare narrative. Krista’s commitment extends beyond the pages she edits, emphasizing the holistic nature of health communication.
Lauren Sherman
Fortune Recommends Writer
About Author
Lauren Sherman brings a blend of academic rigor and practical application to her role as a health content expert. With a Master’s degree in Human Genetics from the University of Colorado Anschutz Medical Center, Lauren combines deep scientific knowledge with real-world experience gained at National Jewish Health and Children’s Hospital Colorado. She specializes in creating authoritative and engaging content tailored to aging adults, drawing on her extensive research into products and strategies that enhance the quality of life for this demographic. Her work is informed by personal experience, having navigated the aging process with her own parents, and is underpinned by a commitment to providing actionable insights for her readers. Lauren’s contributions can be found on renowned platforms such as NCOA.org, HelpGuide.org, and MarketWatch.com, where she addresses complex health topics with clarity and compassion.