50 Best Large Workplaces in Financial Services and Insurance
100 Best Large Workplaces for Women
Great Place to Work
100 Best Large Workplaces for Millennials 2024
Employees say:
"I think Amex's flexible working policy is unique and really contributes to my overall sense of well-being and belongingness to the company. I can work in the office, work from home, work my own hours (within reason), as long as the work I produce is of high-quality and consistent. This makes me feel in charge of myself and my career and therefore makes me work harder and take a greater pride in the work I produce. Out of everywhere that I have worked, Amex is by far the most trusting of its employees and gives us the most space and responsibility to grow and deliver. It is called Amex Flex, and it is one of my favorite things about working here."
"Terrific management; truly care about customers and colleagues; great opportunities to do different jobs that allow for a great deal of professional and career growth. A wonderful culture that is very collegial and built on connecting with others."
American Express has built its success as a globally integrated payments company through its connected workplace, the core of which consists of informal “coffee chats” that bolster employee collaboration, increase their visibility, and provide feedback to supervisors. This transparency and consistent employee input has proved vital in sustaining the Amex Flex hybrid and remote work system. Doubling its amount of free annual counseling sessions, Amex continues to expand its mental health services and also provides employee dependent care, eldercare, and support for parents of children with disabilities. Amex has maintained 100% pay equity for four years running and has exceeded its initial goal of providing, by 2024, capital and financial education to over 250,000 businesses run by underrepresented owners. Beyond sustaining connection and support within the company, Amex has pledged more than $30 million through 2024 as part of its Backing Small initiative to support economically vulnerable small business owners through grant programs, mentoring support, and technical assistance.
Fortune 100 Best Companies to Work For 2023 For the third year in a row, American Express achieved 100% pay equity across gender globally, and across race in the U.S., unfortunately still a rarity for many firms. It also increased the number of employees who are eligible for company stock options; expanded mental health benefits; and began subsidizing virtual tutoring for workers’ children who need the extra help. Beyond those benefits, Amex continues to take the lead among its financial-firm peers in scheduling flexibility, allowing employees not required to be on-site full-time to “Work From Anywhere” up to 30 days a year. Some 80% of employees can work remotely day-to-day, while 99% of the workforce is eligible for hybrid work. Unlike other companies, Amex has proved its commitment to diversity and inclusion is more than just a talking point: The company is expanding its $1 billion investment in diverse suppliers and other such initiatives to $4 billion by the end of 2025.
35 Best Large Workplaces in New York 2023 Employees say:
"I think we have great people that are talented, driven, highly competent, and truly care for our customers and each other. We have a healthy paid time off allocation each year that really enables work-life balance and mental health. We have very clear objectives and we all know how we contribute against those, giving us a sense of pride and commitment to keep going and driving results every day."
50 Best Large Workplaces in Financial Services and Insurance 2023 Employees say:
"I love American Express. I believe that our company has one of the best brands in the world. We harvest a cohesive culture that embraces everything from change management to supporting one with personal growth and diversity. It makes me smile knowing and seeing pictures of employees who give back to our communities."
100 Best Large Workplaces for Women 2023 Employees say:
"The parental leave program for birthing AND non birthing parents is outstanding, and very generous. I am also eternally grateful for the childcare options we provide—as a parent, these benefits are indescribably valuable to me, along with the flexibility that hybrid work provides."
100 Best Large Workplaces for Millennials 2023 Employees say:
"American Express has amazing ethical and social stances and responsibilities and seems to always do the right thing. It's rare to have a CEO that has such ethical and humane beliefs that they stand by publicly. Benefits are good, including covering the majority of medications people need."
Fortune 100 Best Companies to Work For 2022 American Express celebrates its 22nd year on the list, thanks in part to its flexible work policies, generous benefits, and a $1 billion diversity, equity, and inclusion initiative. Between late October 2020 and mid-2021, the company spent over $450 million on contracts with diverse suppliers, providing financial assistance and resources to minority-owned businesses, and improving pay equity internally, among other actions outlined in its first-ever DEI report. An outlier among the major financial firms, the company has also taken its workers’ calls for greater flexibility to heart. Employees haven’t been required to return to the office full-time; instead, more than 40% of staffers say they plan to stay remote, and the company is updating its offices and technology to make hybrid work easier for the rest, who will be required to come in two days a week at most.
35 Best Large Workplaces in New York 2022 Employees say:
“I love the focus on development and inclusion. For such a large company, there is a sense of belonging and community that makes it feel like leadership truly cares about the employees.”
50 Best Large Workplaces in Financial Services and Insurance 2022 Employees say:
“American Express goes out of its way to make a safe work environment where anyone can succeed. We have one of the most diverse teams of any company I have worked for and diversity is built in to the culture, not just a talking point. American Express does a great job with work/life balance and growth opportunities both in education and promotion. The flexibility and generosity of the PTO program is excellent. Our 5+ program for training is outstanding.”
100 Best Large Workplaces for Women 2022 Employees say:
“Inclusion for everyone and the opportunity especially for women who are on their own financially makes this a great place to work. I feel I have had so many opportunities to thrive and strive toward my personal and professional goals.”
Fortune 100 Best Companies to Work For 2021 Last March, American Express made a commitment to not lay off a single employee owing to the pandemic in 2020—a pledge the company proudly says it upheld. AmEx provided workers impacted by COVID-19 with financial security at an uncertain time; it guaranteed full pay to those who couldn’t work because they or a family member were affected by the virus—without their having to use paid time off—as well as to those whose work sites were forced to close but who couldn’t do their jobs from home. Meanwhile, CEO Steve Squeri’s commitment to diversity, equity, and inclusion is lauded by employees; after Squeri targeted 100% pay equity across the organization, AmEx says it achieved that goal last year for colleagues of all genders globally, and those of all races and ethnicities in the U.S.
35 Best Large Workplaces in New York 2021 Employees say:
“Amex is unique in the value that is placed on building relationships. Not only does Amex focus on training and skills to build relationships, but it also cultivates a culture that prioritizes delivering customer value through collaboration.”
50 Best Large Workplaces in Financial Services and Insurance 2021
Employees say:
“They go above and beyond to help you develop professionally and are always willing to discuss your career goals and how they will help you achieve that goal. Leaders truly care about their people and take the time to talk with you.”
100 Best Large Workplaces for Women 2021 Employees say:
“Our teamwork. We are also encouraged to do what is best for the customer and allowed to question certain policies and procedures to find out a better way of solving problems. We are not afraid to bring out concerns to our leaders.”
100 Best Large Workplaces for Millennials 2021 Employees say:
“It has been amazing to see the company commit to fight systemic racism and inequality. AMEX has always been an inclusive place to work during my tenure, the recent commitments are just an addition to our wonderful culture here.”
35 Best Large Workplaces in New York 2020 Employees say:
"Our ability to work from home is a key benefit for most people. The ability to juggle family and work without feeling guilty is crucial and Amex makes a point of allowing flexibility for this."
50 Best Large Workplaces in Financial Services and Insurance 2020
Employees say:
“I come into work every day with a smile on my face and management recognizes me for my hard work and contributions. As long as you're doing your fair share of work and meeting deadlines, management gives you free reign to work however you want.”
100 Best Large Workplaces for Women 2020 Employees say:
“I was injured at home for a year and a half and Amex worked with me every step of the way. It has made me extremely loyal to this company that I was treated as a human being, not another number.”
100 Best Large Workplaces for Millennials 2020 Employees say:
"What makes Amex truly unique is the people. Everyone has a team mindset—we are in it together to reach the same goal. The benefits and perks are also terrific, from 20 weeks parental leave to onsite wellness clinics."
100 Best Large Workplaces for Women 2019 An employee says:
"It is our business practice to celebrate and embrace those differences that make us unique, including fostering healthy discussions about those sensitive issues (racial bias, gender bias) that are impossible to leave at the door."
“My company goes above and beyond to ensure its employees feel like they belong and are appreciated!From improving benefits year over year to simple celebrations of individual achievements, employee engagement always seems to be at the forefront.”
100 Best Large Workplaces for Millennials 2018 Employees say:
"Not only is the workforce made up of a huge proportion of women, but there's a focus on helping women succeed. Our benefits for women are also exemplary."
"American Express is truly a special place to work. If there is one word I would use to describe the culture here, it is "genuine." People genuinely care about the work they do and, more importantly, each other. This message is promoted from the very top and trickles down to every single employee. Employees are empowered to voice their opinions, both good and bad, to effect positive change. And I have never encountered a company, especially in the financial services industry, that so highly values work/life balance. I already know that I never want to leave and see a truly exceptional path ahead of me."
100 Best Large Workplaces for Women 2017 Employees say: "There is a general feeling here that you want to help others because it will come back to you two-fold. So instead of wanting to get ahead of others, you want to promote them in their specific project or overall career, so that they, in turn, promote you at the right point in time."
"The culture of care is truly remarkable, providing an authentic culture of internal camaraderie amongst employees. It's extremely easy to reach across business units and foster relationships for networking, job shadowing, development, and casual friendships." Read the .
"AMEX not only focuses on career development and opportunities for the employees, but also steps up to support of work-life balance and the well-being of employees—physically, mentally and emotionally. There is a rich suite of benefits and programs in place to address employees’ needs, including mental health, healthy babies, family transition, childcare, eldercare, financial coaching, travel discounts, and auto/home insurance."
"Work/life balance is truly respected in every aspect of the company, along with the great benefits that it offers to its employees. I enjoy the variety of experiences the company offers to employees to explore and become a well rounded not just an employee but also an individual—achieved through the various development classes that are offered throughout the year. It is a unique company to work for and I am proud to be part of this culture."
