Technical Service Coordinator

This recruitment is carried out anonymously

Metsä Board Sales and Supply Chain is looking for a


TECHNICAL SERVICE COORDINATOR

to be part of Technical Service team at Metsä Board Customer Feedback Centre in Äänekoski for a fixed-term until end of February 2025. Preferred start would be during August.


What will you get to do?

In this role you will handle product quality feedbacks from our customers in EMEA market area. You will work in close co-operation within your own team, technical customer service of the mills, Technical Service colleagues in EMEA market area and the Logistics. You will report to Technical Service Director.


What are we expecting of you?

We expect you to have some knowledge or experience related to paperboard quality, as well as good customer service skills. Knowledge of paperboard converting methods and logistics is an advantage.

We expect you to be a good team player who is willing to strive for cost-effective and sensible solutions in customer feedback handling. Good verbal and written communication skills in English is required, other languages are seen as an asset. You have good MS Office skills and experience on SAP or similar ERP system and reporting tools.


Career in the new era at Metsä Group

An international growth business – build a successful career At Metsä Group. The forest industry is a prime example of the bioeconomy and circular economy, and shows the way to the future. Megatrends such as urbanisation and rising living standards are driving Metsä Group’s business and the shift to renewable fossil free raw materials. With us, you’ll get to develop future skills, business and products with a long-term perspective, together with our top professionals. Our big company offers a wide range of career opportunities and many interesting challenges.

Metsä Group has a responsible corporate culture that creates a safe working environment for all of us. We value good leadership and support for personal career development. We encourage you to display your competence and will provide you with opportunities to use it.

We offer our employees a wide range of fringe benefits, including comprehensive occupational health care, and extensive training and development opportunities. To support wellbeing at work, we encourage our employees to take advantage of culture, sports and bicycle benefits. Metsä Group has a hybrid working model. In this position, part of the work can be done remotely.

Enter a new era in your career, welcome to Metsä Group!

Anonymous Recruitment - This Is How It Works

This is an anonymous recruitment process. The gender and date of birth of the applicant are not asked for on the application form. Personal details such as name, mother tongue, time of studies, name of educational institution and contact details are hidden until the interview stage. Attachments (such as CVs) are also hidden.

Recruiters have access to the contact details of those invited for interview once the applicant has been selected for interview.

Our system will guide you through the application process. The questions on the application form will help you present your skills and experience anonymously. Answer all questions carefully. If you’re invited for interview, your CV will be displayed to the recruiters to support the interview.

Read more and watch the video on anonymous recruitment.


Would you like to know more? Contact us!

Because the application process is anonymous, we don’t record any information about people who contact us. So don’t hesitate to call us if you have any questions about the position or the recruitment process itself. For more information about the position, please contact Technical Service Coordinator Minna Salminen. You can reach Minna by phone +358 50 401 7306 either on 11th July or 18th July between 13:00-16:00.


Apply for the job!

Click on the link above to apply. Note that attachments won’t be visible in anonymous recruitment until the interview stage, so it’s important to fill in the application form carefully. Please send your application as soon as possible, as we’ll already start processing applications during the application period. Please include your cv and salary request. You’ll receive a confirmation message the next morning after your application has been received.

The application will be open until 31st July, 2024. We wish you the best of luck!