LAST UPDATED: 2022.9

XTOLAB (“XTOLAB”, “We”, Company”) wants you to understand how we collect,
use and disclose your information.
This Privacy Policy describes our practices with respect to information we collect through:

Items of personal information to be collected and methods of collection

Purpose of collection and use of personal information

XTOLAB uses the collected information of users for the following purposes.

• Securing a smooth communication channel for delivering notices and handling complaints.
• Provide customer services such as handling inquiries about the use of paid information, handling contract performance disputes, and payment refunds.
• Information on new service development and new product event information using statistical characteristics.
• Other content provision and authentication services.

Provision and consignment of personal information

The company does not use your personal information or provide it to others or other companies, organizations, or institutions under any circumstances, except with the user’s consent or as stipulated in the relevant laws and regulations.

When we provide or share your personal information with our business partners or organizations, we provide the following information:
(When it is necessary to provide user information within a limited range by establishing a partnership with a business partner or business operator for the purpose of providing various services, etc.)

• Who are the partners from whom your information is provided or shared?
• What is their main business?
• What items of your personal information are provided or shared with them.
• For what purpose are you providing or sharing your personal information with them?

The above information is notified at least 10 days prior to the effective date through the initial screen of the company’s website or through a notice or message in the application, and it is implemented after obtaining consent from the user in advance.

In the following cases, it is possible to provide personal information without the user’s consent in accordance with the relevant laws and regulations.

• In case it is necessary for the settlement of charges according to the provision of services.
• When it is necessary for statistical preparation, academic research, or market research, and when a specific individual is processed and provided in an unrecognizable form.
• When there is a request from the relevant agency for investigation purposes according to the relevant laws and regulations.
• Where there are special provisions in the law outside of your country of residence.

We have a legitimate interest in disclosing or transferring your personal information to third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets or stock. There is. (including cases involving bankruptcy or similar proceedings).

In order to provide and improve services, the company entrusts personal information as follows, and in accordance with relevant laws and regulations, the company stipulates necessary matters so that personal information can be safely managed in the consignment contract.

Period of retention and use of personal information

In principle, XTOLAB destroys personal information without delay after the purpose of collection and use of personal information has been achieved (however, game information and Google and Apple’s unique identification information are kept for 6 months after withdrawal from membership).

We will retain Personal Information for as long as is necessary or permitted by applicable law in light of the purpose for which it was obtained.

The criteria used to determine the retention period are:

• How long we maintain an ongoing relationship with you and provide you with the Services.(for example, as long as you have an account with us or continue to use the Services)
• Whether we have any legal obligations that apply to us (for example, certain laws require us to retain your transaction records for a certain period of time prior to deletion); or
• Whether retention is desirable in light of our legal status (with respect to relevant statute of limitations, litigation or regulatory investigations).

If you request to view the personal information held by the Company, the company will take measures so that the contents can be viewed and confirmed without delay.

Procedure and method of destruction of personal information

In principle, the company destroys the information without delay after the purpose of collection and use of personal information is achieved.
The destruction procedure and method are as follows.

Destruction procedure :

• After the purpose provided by the user in the course of using the service is achieved, it is moved to a separate DB and destroyed after being stored for a certain period of time in accordance with the internal policy and other relevant laws and regulations (refer to the period of retention and use of personal information).
• Personal information will not be used for any other purpose other than being retained except as required by law.

Destruction method :

• Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the record.
• Personal information printed on paper is shredded with a shredder or destroyed through incineration.

Matters concerning the installation and operation of the automatic personal information collection device and its rejection.

In order to provide personalized and customized services, the company automatically collects device IDs when users sign up for the first time.
If the user refuses to automatically collect the device ID, there may be restrictions on the use of some services.

Use of Services by Minors

The EXTOCIUM gaming service is not intended for individuals under the age of 18 and we do not knowingly collect personal information from individuals under the age of 18.

Complaint service regarding personal information infringement

XTOLAB, located at B-511, 177, Jeongjail-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea, collects your personal information in accordance with this Privacy Policy.
The company responsible for its use and disclosure.

If you have any questions about this Privacy Policy, please contact us at extocium@extocium.com.

Email communications are not always secure, so please do not include credit cards or other sensitive information in emails you send to us.

Etc

The company may provide users with links to other companies’ websites or materials. In this case, since the company has no control over the external site and materials, it cannot be held responsible for and cannot guarantee the usefulness of the services or materials provided from it.

If you click the link of the service provided by the company and move to the page of another site, the privacy policy and terms and conditions of that site are not related to the company, so please check the policy of the newly visited site.

Users are requested to prevent unexpected accidents by entering the provided personal information accurately and up-to-date. You are responsible for any accidents caused by inaccurate information entered by the user, and if you enter false information, such as stealing other people’s information, your account may be restricted or deleted.

Users have the right to have their personal information protected, but at the same time have the duty to protect their own information and not to infringe on the information of others. Be careful not to leak your personal information, including your password, and be careful not to damage other people’s personal information, including postings. If you fail to fulfill this responsibility and damage the information and dignity of others, you may be subject to punishment under relevant laws and regulations.

Users are solely responsible for any disadvantages or material damages in the use of services caused by entering inaccurate or incorrect information when entering personal information.

Transfers between jurisdictions and countries

Your personal data may be stored and processed in any country in which we have facilities or employ service providers.
By using the Service, you understand that your information will be transferred to countries other than your country of residence, including the United States.

Your country may have different data protection rules. In certain circumstances, courts, law enforcement, regulatory or security authorities in other countries may have access to your personal information.

Duty of notice

In the case of additions, deletions, or modifications to the personal information processing policy due to changes in laws, policies or security technologies, the reason and contents of the change will be announced on our website or through the application provided by the company at least 10 days prior to the revision.